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Top Senior Customer Success Jobs in Hampton, VA

21 Days AgoSaved
Hampton, VA
166K-308K Annually
Senior level
166K-308K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Director of Customer Success leads CSMs in managing customer portfolios, driving growth, and ensuring customer satisfaction through strategic oversight and collaboration with internal teams.
Top Skills: ExcelGainsightPowerPointSalesforceWord
Reposted 21 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage relationships with self-insured employer clients, ensuring satisfaction while leveraging healthcare analytics to provide strategic solutions. Responsibilities include leading client interactions, utilizing data insights for decision-making, and collaborating with cross-functional teams to enhance service delivery.
Top Skills: Data AnalyticsData ScienceHealthcare Claims Data
Reposted 21 Days AgoSaved
Remote
Hampton, VA
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Information Technology • Cybersecurity
The Customer Success Manager drives adoption, manages strategic customer relationships, supports renewals, identifies expansion opportunities, and ensures customer satisfaction.
Top Skills: GainsightJavaRestSalesforce
Reposted 21 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Blockchain
Lead customer success initiatives, improve processes, manage complex client relationships, and enhance client satisfaction and retention in a high-growth environment.
Top Skills: Employee BenefitsPayrollSaaS
Reposted 21 Days AgoSaved
Remote
Hampton, VA
145K-225K Annually
Senior level
145K-225K Annually
Senior level
Big Data • eCommerce
Lead a team of Client Strategy Managers to drive client engagement, retention, and revenue growth through strategic planning and execution.
Reposted 21 Days AgoSaved
In-Office or Remote
Hampton, VA
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you'll enhance the success of Fortune 50-100 customers by managing relationships, driving adoption, and ensuring renewals while achieving high retention rates.
22 Days AgoSaved
Remote
Hampton, VA
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Software
The Senior Customer Success Manager will drive strategic success across enterprise accounts, ensuring onboarding, adoption, and expansion while developing customer relationships and providing product feedback.
Top Skills: Saas Solutions
22 Days AgoSaved
In-Office or Remote
Hampton, VA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Enterprise Customer Success Manager will drive implementation and adoption of Suki's AI solutions, manage client relationships, ensure success metrics, and identify solutions to client needs while improving processes.
Top Skills: EmrsGoogle SuiteMS Office
22 Days AgoSaved
Remote
Hampton, VA
160K-195K Annually
Senior level
160K-195K Annually
Senior level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Associate Director, Client Success will manage public sector clients, ensuring client satisfaction, retention, and strategic growth while collaborating across teams.
22 Days AgoSaved
Remote
Hampton, VA
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Software
The Customer Success Manager will lead customer relationships, focusing on product adoption and retention while collaborating with teams to enhance user experience and drive value.
Top Skills: SaaS
22 Days AgoSaved
Remote or Hybrid
Hampton, VA
175K-190K Annually
Senior level
175K-190K Annually
Senior level
Software
The Executive Customer Success Manager will manage customer relationships, ensuring service delivery, revenue retention, and alignment of solutions with client needs, while identifying upsell opportunities and guiding clients through software implementation.
Top Skills: APIsConfluenceDatabasesEnterprise Software SolutionsJIRAMS Office
Reposted 22 Days AgoSaved
Remote
Hampton, VA
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Information Technology • Security • Software • Cybersecurity
The Strategic Customer Success Engineer will provide technical support and guidance, ensure product adoption, and foster relationships with enterprise clients.
Top Skills: Aws LambdaC#Cloudflare WorkersGoJavaJavaScriptNode.jsPHPPostgresPythonRestful ApisSQL
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23 Days AgoSaved
Remote
Hampton, VA
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Greentech • Internet of Things • Software • Energy
Manage client relationships and energy market participation, ensuring program delivery, stakeholder engagement, and compliance with funding requirements. Foster client success through communication and expertise in energy solutions.
Top Skills: IotMachine LearningSaaS
Reposted 23 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Cloud • Software • Analytics
The Senior Customer Success Manager will strengthen client relationships, drive utilization of products, and promote customer success through proactive engagement and data-driven insights.
Top Skills: Customer Success ToolsData Analysis ToolsPresentation SoftwareSupply Chain Management Software
Reposted 23 Days AgoSaved
Remote
Hampton, VA
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Financial Services
The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.
Reposted 23 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Software
Manage strategic customers, provide product knowledge, develop success plans, and drive customer outcomes while supporting their digitalization journey.
Top Skills: AILow-Code Development PlatformSaaS
24 Days AgoSaved
Remote
Hampton, VA
85K-144K Annually
Senior level
85K-144K Annually
Senior level
Healthtech • Machine Learning • Social Impact • Software
The Client Success Portfolio Manager supports retention and growth of complex clients by managing relationships, analyzing data, and leading initiatives to enhance client experience and service delivery.
Top Skills: Client Success Best PracticesData AnalysisHealthcare BenefitsPresentation Skills
24 Days AgoSaved
Remote
Hampton, VA
145K-160K Annually
Senior level
145K-160K Annually
Senior level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Senior Manager, Client Success will lead client relationships, drive customer satisfaction, and enhance user adoption for Fortune 500 accounts.
24 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Marketing Tech • Sales
Own customer relationships and drive success by creating onboarding strategies, delivering training, and managing customer retention and growth. Engage with stakeholders, provide customer insights, and navigate complexities in enterprise accounts.
Top Skills: B2B SaasDemo ToolsSales Enablement Platforms
24 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Cloud • Software
Lead customer outcomes by driving technical adoption, optimizing workflows, maintaining data accuracy, and facilitating cross-functional collaboration to enhance customer satisfaction.
Top Skills: APIsCismCisspOscpPmpPythonSaaS
Reposted 24 Days AgoSaved
Remote
Hampton, VA
129K-200K Annually
Senior level
129K-200K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.
Top Skills: AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
24 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Marketing Tech • Design
Lead a team of Customer Success Managers for enterprise accounts, driving retention and renewals while ensuring operational excellence and strategic execution.
Top Skills: AI
24 Days AgoSaved
Remote
Hampton, VA
100K-175K Annually
Senior level
100K-175K Annually
Senior level
Artificial Intelligence • Software
The Senior Customer Success Engineer will guide Enterprise customers in utilizing Rasa's AI solutions effectively, ensuring optimal deployment and satisfaction. Responsibilities include technical guidance, issue resolution, and fostering customer success.
Top Skills: Conversational AiDevOpsFull Stack AppsKubernetesNlpPythonRasa
Reposted 3 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.
Top Skills: PythonRSparkSQL
Reposted 24 Days AgoSaved
Remote
Hampton, VA
168K-221K Annually
Senior level
168K-221K Annually
Senior level
Cybersecurity
The Senior Customer Success Manager will manage strategic relationships with enterprise customers, support renewals, and drive product usage while collaborating internally to ensure success planning.
Top Skills: AWSAzureContainersGCPKubernetes
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