Top Operations Analyst Jobs

Own revenue operations for business units by managing bookings forecasts, pipeline analysis, KPI dashboards, executive reporting, scenario modeling, and operating cadences. Partner with GMs and cross-functional leaders to improve forecast accuracy, identify risks, close process gaps, support acquisition integrations, and advance strategic initiatives. Automate recurring reporting and trend analysis with AI while driving execution through influence rather than direct authority.

Analyzes DISA network, computing, and application service outages, incidents, events, tickets, and trends. Produces management reports and metrics, supports incident and problem management teams, identifies recurring issues and critical failures, and briefs DISA managers and senior leaders. The role also manages customer requests for information and supports service improvement initiatives in a rotating shift environment, including nights, weekends, and holidays.

Manage enterprise IT incident and service request queues, ensuring accurate prioritization, assignment, escalation, SLA compliance, and timely resolution. Analyze ticket backlogs, aging, throughput, and performance trends; create operational reports and dashboards; coordinate multiple technical teams; and recommend workflow, routing, and process improvements. Support leadership reviews, contractual performance reporting, SOP development, and continuous service improvement across Defense Enclave Services operations.

Supports TSA’s national Counter Drone capability through CONOPS, implementation and fielding plans, staffing models, strategic milestones, enterprise planning products, and operational documentation. Responsibilities include editing and quality-controlling written materials, managing document repositories and version control, developing templates and SOPs, standardizing formats, and reviewing documents for clarity and consistency. The role is onsite at TSA headquarters and requires collaboration with government stakeholders in a federal program environment.

Supports Veterans Health Administration EHR modernization governance by tracking council actions, coordinating SME teams, reviewing project plans and change requests, preparing status reports, facilitating meetings, escalating risks, and supporting decision-making. Develops communications, change-management materials, training products, processes, and executive updates while coordinating multiple project teams and stakeholders.

Reviews won deals, quotes, contracts, rate cards, and billing data for accuracy across Salesforce and ServiceNow. Coordinates customer setup with Sales and Project Management, manages billing deadlines, investigates discrepancies, and provides financial analysis to Finance. The role also supports process improvement, documentation, training, system changes, and service offering maintenance.

Supports operational reporting, data analysis, validation, process improvement, and business intelligence requests. Analyzes trends, metrics, processes, and performance data to identify insights and recommendations. Prepares reports and presentations, collaborates with business partners, tracks project progress, and helps maintain reliable reporting resources. The internship also involves responsible use and evaluation of AI tools.

Owns marketing operations strategy, systems, workflows, campaign governance, lead management, reporting, and sales handoffs. Partners with marketing, sales operations, and revenue systems teams to improve funnel visibility, data quality, automation, scalability, and business impact. Evaluates marketing technologies and AI capabilities, recommends process improvements, and supports adoption and continuous optimization of the marketing technology stack.

Monitor fraud alerts across transaction types, investigate suspicious activity, restrict accounts, block transactions, and contact members. Provide fraud-related support to branches and members, resolve blocked-transaction issues, document case outcomes, prepare reports, and communicate fraud trends. Educate members on fraud prevention, comply with banking regulations, collaborate with fraud data analysts, and help improve detection strategies and alert-system performance.

Leads cross-functional GTM programs and projects focused on customer retention, new business growth, customer usage, and service optimization. Develops scalable processes, playbooks, campaigns, reports, and enablement programs while analyzing data and presenting recommendations to senior leadership. The role coordinates stakeholders across Sales, Customer Success, Product, Marketing, and Enablement, drives consensus, and manages initiatives from planning through execution.

Leads cross-functional GTM programs and initiatives across Sales, Customer Success, Product, Marketing, and Enablement. Responsibilities include developing go-to-market plans, optimizing service offerings, improving renewal and growth rates, creating playbooks, analyzing performance data, facilitating stakeholder alignment, and managing projects from planning through execution. The role also presents recommendations and performance updates to senior and executive leadership while building scalable, repeatable business processes.

Resolves complex Sales and Service issues, including account and contract rebuilds, revenue attribution, Salesforce and CPQ operations, systemic escalations, and product or process launches. Leads change management, develops scalable processes and controls, improves data integrity, and identifies automation opportunities. Partners with Sales, Product, Finance, Legal, Commissions, Enterprise Applications, and vendors to protect business continuity and improve revenue operations.

Lead analytical investigations and build measurement frameworks, dashboards, reporting, and reusable data products for Customer Experience leadership. Partner with data scientists on customer health scoring, forecasting, segmentation, and validation. Use SQL and Python to turn ambiguous business questions into decision-ready insights, document solutions, and operationalize analytics across CX teams.

Lead analytical investigations and build measurement frameworks, dashboards, reporting systems, and reusable Snowflake-backed data products for Customer Experience teams. Partner with data scientists on health scoring, forecasting, segmentation, and validation. Translate ambiguous business questions into decision-ready insights, communicate findings to senior stakeholders, and document solutions for operational handoff.

Leads customer intelligence analytics for the Customer Experience organization by designing measurement frameworks, conducting ambiguous investigations, building dashboards and reusable Snowflake-backed data products, and partnering with data scientists on health scoring, forecasting, segmentation, and validation. Communicates actionable findings to senior stakeholders and operationalizes reporting solutions for scalable handoff.

Analyze modular manufacturing operations, develop KPIs and dashboards, identify bottlenecks and cost-saving opportunities, support scheduling and capacity planning, and lead continuous improvement initiatives. The role uses AI, automation, and analytics to improve productivity, quality, inventory flow, reporting, and manufacturing processes while presenting data-driven recommendations to executive leadership.

Analyzes financial results, billing trends, vendor costs, asset reconciliations, and operational performance. Develops financial models, evaluates ROI and cost optimization opportunities, supports strategic projects, and improves processes and policies. Requires collaboration across departments and with external vendors to strengthen financial accuracy, revenue capture, operational efficiency, and contribution margin.

Supports the PMO and project delivery teams through capital planning, project reporting, forecasting, budgeting, project controls, governance, and financial administration. Maintains accurate project data and records, prepares dashboards and KPI reports, performs variance and trend analysis, supports change management and project reviews, and coordinates with Finance, Accounting, Engineering, Procurement, and Project Management stakeholders.

Analyzes financial performance, billing trends, assets, vendor costs, and operational processes. Prepares month-end reports, reconciles records, evaluates contracts, develops ROI and cost-optimization models, and supports strategic projects and process improvements. Maintains policies and procedures while providing insights to improve financial integrity, revenue capture, efficiency, and contribution margin.

Manage commodities trade operations across physical and derivative products, including trade validation, confirmations, affirmations, settlements, reconciliations, lifecycle events, exception monitoring, option processing, and counterparty onboarding. Support process improvements, new business initiatives, and technology applications while maintaining accurate positions, cash, and trade records.

Manages revenue systems, CRM administration, sales workflows, customer provisioning, Chargebee billing, collections, commissions, partner compensation, and revenue reporting. Maintains data integrity, supports forecasting and month-end close, resolves operational discrepancies, documents processes, and partners with Finance, Sales, Partnerships, and Engineering to improve automation and deal execution.

The Revenue Operations Analyst partners with sales leadership to improve revenue performance through data analysis, forecasting, reporting, experimentation, and process optimization. Responsibilities include building dashboards and scorecards, managing sales metrics, supporting territory and quota processes, improving CRM hygiene, analyzing productivity, testing sales strategies, and creating scalable workflows. The role collaborates with Marketing, Finance, and Product and translates complex data into actionable recommendations.

Supports middle-office trade operations by reconciling trades, settlements, P&L, invoices, accounts, balances, and margin requirements. Investigates and resolves trade breaks, coordinates with trading, IT, clearing firms, and risk teams, and supports onboarding of exchanges and platforms. The role also manages datasets, produces reports, identifies automation opportunities, and contributes to operational improvements in a fast-paced financial markets environment.

Supports HR operations through workforce reporting, HR data analysis, ADP Workforce Now administration, and employee lifecycle processes. Maintains HR records, dashboards, organizational structures, and compliance documentation while partnering with HR, Finance, Payroll, IT, and business leaders. Handles onboarding and offboarding, resolves data discrepancies, supports audits and HR projects, answers employee questions, and improves workflows through process automation and technology.

Process and reconcile U.S. Treasury, agency, equity, bond, and mortgage-backed securities transactions. Monitor settlement exceptions, resolve discrepancies, optimize delivery opportunities, manage repo collateral protection, confirm fails, and coordinate with clients, trading, operations, technology, custodians, and counterparties. Participate in disaster recovery testing and system upgrades while reducing financial and reputational risk.