Top Entry Level Customer Success Jobs in Dallas, TX

Serves as a trusted advisor to SaaS customers, driving adoption, value realization, engagement, retention, renewals, and expansion. Builds executive relationships, develops success plans, monitors customer health, mitigates risks, and identifies growth opportunities. Partners with Sales, Support, Professional Services, Product, and Marketing to resolve challenges, communicate customer feedback, and deliver measurable business outcomes across enterprise accounts.

Manage client onboarding and sponsorship package utilization for virtual and live conferences. Serve as a trusted advisor, coordinate with internal teams, support event sales, and drive client satisfaction, retention, renewals, and growth. Maintain proactive client communication before, during, and after events; evaluate client experiences, document value delivered, and provide onsite event support as needed.

Onboard and engage Gartner clients to maximize subscription value. Partner with stakeholders across functions, introduce services, align Gartner resources to client priorities, collaborate internally, and use insights and metrics to drive satisfaction, retention, and growth.

Manage and grow client relationships, onboard new clients, communicate Gartner value, facilitate client engagements, surface priorities, recommend action plans, collaborate with internal teams, and monitor client engagement metrics to drive satisfaction, retention, and subscription growth.

The Manager II, Customer Success role is associated with Samsara’s IoT-based Connected Operations Cloud, supporting customers using solutions such as vehicle telematics, video-based safety, driver workflows, and equipment monitoring. Specific day-to-day responsibilities and qualifications are not provided in the description.

Advise enterprise customers on GitLab adoption, DevSecOps practices, Git workflows, CI/CD, and platform maturity. Own a customer portfolio, develop success plans, lead technical workshops and Accelerator programs, coordinate escalations across internal teams, analyze usage signals, and drive adoption, retention, expansion, and customer satisfaction.

Supports established customers in adopting Azure and AI technologies, improving solution health, and achieving measurable business outcomes. Builds stakeholder relationships, assists with customer success planning and reviews, coordinates delivery resources, tracks risks and dependencies, escalates issues, and connects customer priorities with Microsoft solutions. The role includes structured onboarding, mentorship, and development of technical, communication, and customer success skills.

Own post-sale customer success across onboarding, configuration, adoption, retention, renewals, troubleshooting, and support. Identify expansion opportunities, resolve issues promptly, coordinate API and integration needs with engineers, track open items, and maintain proactive customer communication. The role requires commercial awareness, technical problem-solving, account management skills, and the ability to independently manage multiple SaaS customer accounts in a remote environment.

Provide high-volume customer and broker support through email, chat, and phone. Answer insurance and underwriting questions, troubleshoot issues, assist with policy purchases and broker onboarding, configure the broker portal, meet service-level agreements, support conversion, and collaborate with product and insurance teams. The role requires a Property and Casualty license, strong communication, organization, adaptability, and experience in insurance or customer service.

Supports Client Success Managers by coordinating client communications, meetings, agendas, documentation, study site information, reporting, and follow-up activities. Maintains action-item trackers, meeting minutes, client records, and site lists while coordinating with cross-functional teams to resolve requests, monitor commitments, identify overdue items, and keep client and study deliverables on track.

Support client onboarding and engagement to ensure clients realize value from Gartner subscriptions. Partner with stakeholders across functions, align Gartner resources to client priorities, drive retention and growth, and collaborate internally to improve service delivery using insights and metrics.

The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.

Onboard new and upgraded clients, demonstrate Gartner products, research client businesses and trends, and facilitate calls to understand priorities and challenges. Collaborate with Sales and internal partners to articulate Gartner’s value, overcome obstacles, increase engagement, and support purchasing decisions. The role requires strong communication, organization, critical thinking, relationship-building, and English-French bilingual proficiency.

Onboard and support Gartner clients by understanding their priorities, demonstrating service value, driving engagement, and maximizing subscription ROI. Partner with stakeholders and Gartner experts to deliver solutions, improve client satisfaction and retention, and support account growth. Use insights and metrics to identify challenges, align resources, and continuously improve the client experience.

Build and own Redox’s provider-system customer success function from the ground up. Manage relationships with hospital IT and integration teams, increase provider engagement and referenceability, generate fast-pass introductions, identify direct commercial opportunities, and establish outreach and relationship-tracking processes. Report pilot results and collaborate with Customer Success, Sales, and Product. The role requires healthcare interoperability knowledge, autonomous relationship management, strong communication, and proficiency with customer success, CRM, and AI tools.

Own a portfolio of 50+ school districts, leading onboarding, staff activation, dashboard training, troubleshooting, adoption campaigns, and ongoing engagement. Analyze district data and activation trends, identify capacity risks, document account activity, and tailor support strategies. Deliver trainings and info sessions for school staff, collaborate cross-functionally, and use AI tools to create materials, analyze trends, and prioritize human support for districts needing intervention.

Drive the full engagement cycle for an AI-powered EdTech simulation platform, including prospect research, outbound outreach, consultative discovery, product demonstrations, instructor onboarding, pilot activation, adoption monitoring, feedback synthesis, and Salesforce reporting. The contractor will build higher education pilot opportunities, support classroom implementation, identify adoption barriers, document market insights, and develop continuation and advocacy plans.

Manage a customer book of business across onboarding, adoption, expansion, retention, and renewals. Build success plans, lead executive business reviews, provide data-driven e-commerce insights, and collaborate with sales and internal teams. The role focuses on customer satisfaction, revenue growth, lifecycle management, and trusted-advisor relationships with users and executives.

Customer Success Manager role supporting CommerceIQ’s enterprise customers using an AI-powered commerce platform for content, media, and sales workflows, with a focus on display advertising. The posting does not provide specific responsibilities or qualification details.

Manage post-sale relationships for digital and tech-touch customers by driving onboarding, adoption, renewals, upsells, advocacy, and measurable platform value. The role owns customer KPIs, resolves adoption barriers, coordinates cross-functional issue resolution, supports product releases, develops process improvements, and identifies expansion opportunities. It also uses automation and AI to engage customers at scale while communicating customer needs to Product, Sales, R&D, and Operations.

Own relationships with mid-market ecommerce clients, develop tailored success plans, advise on marketing strategy and product usage, forecast renewals, identify expansion opportunities, manage account risks, lead client meetings, and translate customer feedback into product requirements. The role partners with Sales, Solutions Architects, and Support to drive adoption, retention, revenue growth, and overall customer success.

Build and lead Compyl’s Customer Success function from the ground up. Own retention, renewals, adoption, expansion, and revenue growth while developing segmentation, health scoring, onboarding, renewal playbooks, metrics, and tooling. Manage strategic accounts, partner with Sales and Product, report customer success performance to executives, and hire and develop the CS team as the company scales.

Manage assigned client accounts, build customer relationships, understand objectives, and develop consultative success strategies. Monitor usage, adoption, and account health; coordinate technical support; conduct business appraisals; and drive product integration and adoption. Own renewals, cross-sell, add-on, and upgrade opportunities while maintaining sales pipelines, forecasts, and account records in Salesforce and Gainsight.

Manage end-to-end client success and service delivery for energy-sector accounts. Own renewals, client satisfaction, profitability, revenue growth, contract margins, resourcing, SLAs, governance, forecasting, cash collection, risk management, and escalations. Coordinate delivery, sales, marketing, product, and project teams while advocating for client needs. Drive operational excellence, continuous improvement, talent development, retention, and account expansion through renewals and up/cross-sells.

Provide timely technical support for Belfry’s payroll, accounting, and workforce management platform. Manage inbound tickets, troubleshoot issues within SLAs, train customers, maintain knowledge resources, escalate critical problems, identify trends, and communicate feedback to product and cross-functional teams. The role also supports process improvement, customer retention, advocacy, and expansion while handling complex customer situations with empathy and strong organization.