Top Remote Entry Level Jobs in Dallas, TX

Provides front-line and escalated customer support for a collectibles marketplace, resolving account, payment, payout, redemption, inventory, technical, and fulfillment issues. Categorizes customer feedback, identifies recurring problems, supports workflow improvements, and collaborates cross-functionally to improve the platform experience.

Leads architecture and delivery of ServiceNow IT Asset Management solutions, including hardware, software, enterprise asset, and cloud cost management. Defines data models, integrations, CMDB alignment, discovery, normalization, and reconciliation strategies. Advises enterprise customers on ITAM maturity, license compliance, governance, and cost optimization while identifying risks and mentoring consulting teams. Requires ServiceNow ITAM expertise, AI workflow experience, enterprise architecture skills, and CSA plus CIS-HAM or CIS-SAM certification.

Participate in a claims specialist development program by investigating insurance claims, reviewing medical records, evaluating damages, determining liability and case severity, and negotiating settlements with customers or attorneys. The role includes comprehensive training, mentoring, and independent claims management while requiring strong analytical, communication, negotiation, empathy, and organizational skills.

Own major Zscaler service incidents from declaration through resolution and post-mortem. Lead cross-functional incident bridges, coordinate engineering, product, support, and regional teams, provide customer and executive updates, author Root Cause Analysis reports, analyze incident trends, and drive preventative improvements. The role supports federal and commercial customers, includes global on-call rotations, and requires U.S. citizenship.

Contribute to modernization and technical-debt reduction efforts, implement and test features, participate in code reviews, follow CI/CD and Agile practices, and collaborate with senior engineers while learning cloud and security practices.

Leads Unanet’s internal data strategy and architecture for enterprise AI. Defines the shared data foundation, target architecture, governance standards, roadmap, and reusable approaches for AI assistants, agents, and workflows. Evaluates platforms and integration options, validates technical solutions, and coordinates IT, Security, Legal, Engineering, business owners, and system specialists. Advises senior leaders, establishes data quality and stewardship requirements, and helps determine when data is ready to support scalable AI initiatives.

Verifies life and health insurance applications through outbound calls, documents information for underwriting, explains application procedures, assesses additional verification needs, completes paperwork, updates quality assurance records, transfers calls, and meets departmental performance targets.

Build and lead Babylist’s customer support enablement program from the ground up. Own the knowledge base, SOPs, training, AI copilot workflows, and feedback systems supporting human and AI agents. Analyze support data to identify documentation gaps, improve chatbot coverage and resolution rates, increase copilot adoption, and reduce escalations. Partner cross-functionally with Customer Support, BizOps, Product, Analytics, and engineering-adjacent teams to establish scalable, AI-native support operations.

Lead hands-on product security architecture across GitLab, including design reviews, threat modeling, systemic risk remediation, security standards, prototypes, and reusable developer guardrails. Partner with engineering and product leaders, secure distributed systems and software supply chains, guide AI coding tool security, mentor security engineers, and influence technical direction through proactive architecture and clear communication.

Support Xero’s partner sales channel by guiding accounting and bookkeeping practices through onboarding, data migration, software implementation, and activation. Deliver one-on-one and group training on Xero and related products, manage stakeholder expectations, schedule virtual and on-site sessions, maintain Salesforce records, and create self-service resources. The role requires frequent travel to partner practices and strong accounting, communication, presentation, and relationship-building skills.