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Top Customer Success Jobs

10 Days AgoSaved
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Hybrid
Austin, TX, USA
Easy Apply
84K-100K Annually
Mid level
84K-100K Annually
Mid level
Marketing Tech • Mobile • Software
The Customer Success Manager II at Braze will drive client renewals and product adoption, manage customer relationships, and advocate for customers' needs. This role requires fostering strong partnerships to ensure customer satisfaction and retention, along with a focus on strategic guidance and support.
Top Skills: APIsDirect MarketingMarketing AnalyticsMarketing AutomationMobileProgramming (Html)SaaS
10 Days AgoSaved
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Hybrid
Chicago, IL, USA
Easy Apply
84K-100K Annually
Mid level
84K-100K Annually
Mid level
Marketing Tech • Mobile • Software
The Customer Success Manager II will manage client renewals, drive feature adoption, analyze product usage, build customer relationships, and advocate for client needs while providing strategic guidance for success with Braze.
Top Skills: APIsDirect MarketingMarketing AnalyticsMarketing AutomationMobileProgramming (Html)SaaS
10 Days AgoSaved
Remote
USA
140K-240K Annually
Senior level
140K-240K Annually
Senior level
Healthtech • Pet
The Head of Customer Success will lead the strategy for Vetcove's Home Delivery platform, overseeing a team to drive adoption and support among veterinary hospitals. Responsibilities include building relationships, optimizing processes, collaborating across teams, and establishing metrics for success, while conducting reviews and gathering client feedback.
Top Skills: Crm ToolsExcelPowerPoint
Reposted 4 Days AgoSaved
Hybrid
New York, NY, USA
104K-135K Annually
Senior level
104K-135K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
Lead and develop a team of 10 Product Specialists to drive customer engagement, maximize product value, and ensure operational excellence.
Top Skills: Customer SuccessGenaiSaaS
Reposted 4 Days AgoSaved
In-Office
Seattle, WA, USA
150K-225K Annually
Senior level
150K-225K Annually
Senior level
Blockchain • Fintech • Software • Cryptocurrency
The Head of Customer Success will manage enterprise customer relationships, drive retention and satisfaction, and ensure successful implementation while collaborating across departments for enhancements.
Top Skills: Customer SuccessImplementationSaaSSolutions Architecture
10 Days AgoSaved
Remote or Hybrid
Detroit, MI, USA
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Lead customer success operations by developing strategies for product communications, managing internal processes, and analyzing performance metrics to enhance customer engagement.
Top Skills: Salesforce Marketing Cloud
Reposted 10 Days AgoSaved
Hybrid
San Francisco, CA, USA
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Software
As a Customer Success Engineer at Postman, you will solve complex technical problems for customers, design implementable solutions, and create reusable assets that streamline workflows and improve customer value.
Top Skills: APIsAWSAzureGitJavaScriptNode.jsTypescript
Reposted 10 Days AgoSaved
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Hybrid
New York, NY, USA
Easy Apply
75K-95K Annually
Mid level
75K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager manages key client relationships, oversees campaign executions, and ensures performance goals are met while coordinating with internal teams.
Top Skills: ExcelMS OfficePowerPointProgrammatic Advertising
Reposted 10 Days AgoSaved
Hybrid
Waltham, MA, USA
218K-255K Annually
Senior level
218K-255K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Director, Customer Success leads teams to enhance customer engagement and retention, manages personnel, and drives cross-functional business outcomes.
Reposted 10 Days AgoSaved
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Remote
United States
Easy Apply
170K-260K Annually
Senior level
170K-260K Annually
Senior level
Healthtech • HR Tech • Software
Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.
Top Skills: Ai-Driven Platform
Reposted 10 Days AgoSaved
In-Office
Austin, TX, USA
Entry level
Entry level
Logistics • Sales • Software • 3PL: Third Party Logistics
As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.
11 Days AgoSaved
In-Office
Pasadena, CA, USA
114K-114K Annually
Senior level
114K-114K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you will manage customer relationships, drive adoption and retention strategies, and collaborate cross-functionally to ensure customer satisfaction and growth.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
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11 Days AgoSaved
Easy Apply
Hybrid
New York, NY, USA
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Enterprise Web • Fintech • Payments • Software • Financial Services
Lead customer success teams, align strategies, develop relationships, identify sales opportunities, utilize KPIs to track performance, and manage team growth.
Top Skills: B2B FintechDigital Account OpeningDigital Banking
11 Days AgoSaved
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Hybrid
Chicago, IL, USA
Easy Apply
113K-130K Annually
Senior level
113K-130K Annually
Senior level
Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
As a Senior Customer Success Manager, you'll drive value for customers post-implementation, manage renewals, enhance product utilization, and develop engagement strategies, ensuring customer satisfaction and retention.
Top Skills: Salesforce
11 Days AgoSaved
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Remote or Hybrid
United States
Easy Apply
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.
Top Skills: ExcelPowerPoint
11 Days AgoSaved
Remote or Hybrid
Austin, TX, USA
Mid level
Mid level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Customer Success Operations Manager, you'll design and maintain customer success processes, collaborate across departments, improve data flow, and drive operational excellence.
Top Skills: CatalystGainsightPlanhatSalesforceTotango
Reposted 11 Days AgoSaved
Hybrid
New York, NY, USA
190K-230K Annually
Senior level
190K-230K Annually
Senior level
Hardware • Healthtech • Software • Analytics
The Head of Client Success will lead the Client Success function, drive client outcomes, develop teams, and shape programs to enhance customer satisfaction and revenue for Sage's solutions.
Reposted 11 Days AgoSaved
Remote or Hybrid
Santa Clara, CA, USA
163K-285K Annually
Senior level
163K-285K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Solution Architect, you will collaborate with cross-functional teams, deliver AI-first implementation experiences, and drive customer adoption of ServiceNow products. Your focus will be on reducing deployment friction and enhancing customer satisfaction through innovative solutions.
Top Skills: Agile MethodologiesAIMlServicenow
Reposted 11 Days AgoSaved
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Hybrid
Chicago, IL, USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Manager of Customer Success leads a team of Customer Success Managers, focusing on enhancing customer experience and managing relationships to drive growth and retention.
Reposted 11 Days AgoSaved
In-Office
Greenwood Village, CO, USA
78K-140K Annually
Senior level
78K-140K Annually
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Client Success Manager will drive product vision, manage stakeholder relationships, oversee development priorities, and ensure timely product delivery while analyzing customer needs and performance.
Top Skills: Data AnalyticsProject Management Software
Reposted 11 Days AgoSaved
In-Office
3 Locations
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Big Data • Information Technology • Software • Analytics • Energy
Manage customer relationships in the energy sector, driving sales growth through account management, upselling, and collaboration with technical teams.
Top Skills: Data AnalyticsGenerative Ai
Reposted 11 Days AgoSaved
In-Office
Brooklyn, NY, USA
40K-100K Annually
Senior level
40K-100K Annually
Senior level
Artificial Intelligence
The Customer Success Team Lead will lead a team, drive customer engagement, coach team members, track success metrics, and align with other departments to improve customer experiences.
Reposted 11 Days AgoSaved
In-Office
Brooklyn, NY, USA
35K-65K Annually
Junior
35K-65K Annually
Junior
Artificial Intelligence
The Customer Success Manager will manage customer relationships, drive product adoption, prevent churn, and support small business owners in using the platform effectively.
Top Skills: AdsAi FeaturesSeoWebsites
Reposted 11 Days AgoSaved
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Remote
2 Locations
Easy Apply
77K-167K Annually
Mid level
77K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Architect role focuses on aligning GitLab's platform with customer objectives, fostering relationships, overseeing adoption, satisfaction, and growth, while acting as a trusted advisor.
Top Skills: Ci/CdDevsecopsGit
12 Days AgoSaved
Remote or Hybrid
USA
95K-130K Annually
Senior level
95K-130K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.
Top Skills: Google SuiteHubspotSalesforce CRMSigma
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