Top Customer Success Jobs

Manage client relationships in the marketing technology sector, guiding onboarding and adoption of AI-driven software to ensure customer success and satisfaction.

Lead and scale clinician support at Freed, managing a team of representatives and enhancing processes with AI tools while representing clinician feedback.

The Group Account Manager will manage and expand Freed's B2B customer base, ensuring satisfaction and onboarding of medical groups while identifying expansion opportunities.

The Clinician Support Representative will assist clinicians in using Freed's AI tools, manage clinician interactions, and drive projects for better user experience while collaborating with product teams.

The Healthcare Partnerships Associate is responsible for building relationships and managing the full sales cycle to improve mental healthcare outcomes for SMB providers. This includes outreach, consulting, and closing deals with healthcare providers in a high-velocity environment while collaborating with a remote team. Monthly travel is required for in-person team activities.

The Patient Programs Specialist manages complex clinical situations, supports providers and patients, addresses grievances, and promotes patient safety without direct clinical care.

The role involves developing AI-powered patient experiences by designing conversational frameworks, testing flows, and collaborating with teams to enhance mental healthcare delivery.

The Integration Specialist coordinates integration workflows, provides technical support for clients, troubleshoots integration issues, and educates internal teams on integration options.

The role involves leading technical evaluations, creating POCs, advising on architecture, and collaborating with sales and support for customer success in the EMEA region.

The Customer Success Engineer will act as a technical expert and advisor, ensuring customers adopt Deepgram's voice technologies effectively, manage customer relationships, conduct demos, and drive growth opportunities.

The Senior Pre-Sales Solutions Engineer will drive technical pre-sales engagements, collaborate with sales teams, and create innovative solutions to meet customer needs while mentoring junior engineers.

The Senior Technical Support Analyst will provide Tier 2 support, troubleshoot technical issues, and collaborate with engineering teams while advancing their technical skills in a client-facing role.

Lead onboarding and implementation of healthcare clients, ensuring smooth deployment and high client satisfaction through effective communication and coordination across teams.

The IT Support Specialist will manage IT operations, provide Tier 1 support, maintain local infrastructure, and support onboarding efforts in a fast-growing tech company.

Provide IT support and technical assistance for internal users on computer systems and software, maintain systems, and assist with onboarding new users.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

The Vet Clinic Support Associate resolves complex software bugs, supports veterinary professionals through inquiries, and enhances user experience on the Vetcove platform.

As a Veterinary PIMS Specialist, you'll leverage your clinical experience to implement our PIMS platform, guide clinics through transitions, manage escalations, and create essential documentation.

Lead and mentor a team of Customer Care Advisors, providing guidance on complex inquiries and driving process improvements to enhance customer experience.

The Customer Experience Manager oversees contact center operations, ensuring high performance and customer satisfaction by managing the team and optimizing processes.

The Solutions Engineer will engage with clients to gather their requirements, collaborate with internal teams to present software solutions, and provide training and support. They will also document requirements and identify process optimization opportunities.

The Senior CRM Marketing Manager will oversee CRM campaigns, optimize user journeys, collaborate across teams, and utilize data-driven strategies to improve customer engagement and product offerings.

The Partnerships Account Manager oversees strategic partner programs, manages relationships, drives performance through analysis, and executes growth initiatives for Brigit's portfolio.

As a Customer Care Associate, you'll handle customer interactions, respond to inquiries via email and chat, and escalate issues as needed. You'll be expected to learn about user issues, create Jira tickets, and follow up on resolutions, ensuring excellent customer service.