Top Customer Success Jobs

The Client Experience Specialist will focus on retaining clients who are considering cancellation by addressing their concerns, providing solutions, and managing relationships. Responsibilities involve communication, data analysis, collaboration, and project management.

As a Product Support Specialist, you will manage customer requests via email and chat, resolve technical issues, and collaborate across teams to enhance the customer experience.

The Onboarding & Enablement Specialist will design and deliver onboarding programs using AI, facilitate new hire experiences, and foster engagement through the first year.

Provide service and support in a fast-paced environment, managing account servicing, responding to inquiries, and maintaining product knowledge.

The Technical Sourcer will identify and engage candidates for engineering, product, and AI/ML roles, building strong talent pipelines and collaborating with hiring managers.

As a CRM Senior Associate, you'll manage marketing campaigns, collaborate cross-functionally, execute tests, analyze performance, and build customer communications.

Lead marketing campaigns for the Customer Retention & Monetization Team, manage A/B testing, analyze results, and coordinate with stakeholders for optimal performance.

Customer Success Managers at Workiva maximize customer ROI by managing relationships, driving product adoption, and ensuring customer satisfaction. They provide consultative support, manage account milestones, and collaborate with internal teams for effective service delivery.

As a Senior Partner Enablement Manager, you'll create and own partner enablement strategies to drive revenue growth, coordinate training programs, and enhance collaboration with various teams.

As an Executive Assistant, you will support the CEO with calendar management, travel logistics, and help coordinate internal meetings and events while maintaining discretion and detail-oriented execution.

The Account Manager acts as a liaison between brokers and clients, enhancing relationships, managing inquiries, and ensuring customer satisfaction. They are accountable for sales activities, analyzing data for renewals, facilitating meetings, and executing marketing campaigns while maintaining accurate records in Salesforce.