Top Customer Success Jobs
As a Customer Success Manager at Cymulate, you will guide customers through onboarding, provide insights on cybersecurity best practices, ensure satisfaction with services, monitor key performance indicators, identify expansion opportunities, and aid in product improvement by gathering feedback.
The Customer Success Manager at Smartling will ensure customer adoption and retention through onboarding, communication, and education. Responsibilities include managing customer relationships, resolving issues, driving account growth, overseeing implementation of best practices, and demonstrating value through business reviews and workshops.
As a Senior Customer Success Manager at VelocityEHS, you will be responsible for developing strategic success plans, driving customer adoption and satisfaction, collaborating internally and externally, and ensuring that customers achieve their Environmental, Health, and Safety (EHS) and Environmental, Social, and Governance (ESG) goals through the use of our software solutions.
Featured Jobs
The Lead Client Partner at Snap Inc is responsible for driving revenue growth through strategic partnerships, managing client relationships, and providing tailored solutions that align with retail objectives. The role includes educating clients on Snapchat's products, collaborating with internal teams, and navigating complex organizational structures to ensure successful outcomes for performance-focused initiatives.
The EVP of Customer Success and Services will lead global customer success initiatives, ensuring customers achieve their desired outcomes and maximize value from the tech skills development platform. Responsibilities include building teams, driving customer retention and engagement, establishing data-driven processes, and fostering a culture of customer success throughout the organization.
As an Associate on the Insurance Benefits team, you will manage day-to-day operations for medical, dental, and vision benefits, resolve client issues, collaborate cross-functionally, and assist in creating internal resources and solutions to enhance the customer benefits experience.
The Customer Experience Enablement Lead at Takeda Pharmaceutical will oversee customer experience solutions and manage product ownership for the OBU. Responsibilities include solution design consultation, project management across delivery partners, and driving the adoption of the Global Customer Experience Enterprise Platform. The lead will align customer needs with product management and contribute to a multi-year roadmap for global products.
The Manager, Customer Service Strategy will lead CCaaS transformation initiatives, enhance offerings, develop methodologies, manage client relationships, and drive business development efforts in customer service technology solutions.
Monitor, maintain and support systems and software to ensure stability and compliance to technology standards. Perform maintenance, incident detection and resolution, and system monitoring. Develop in-depth knowledge of supported systems and applications.
The Senior Director of Strategic Customer Programs oversees initiatives to enhance customer engagement and satisfaction. They lead programs to strengthen relationships and boost retention, working closely with cross-functional teams and the VP of Customer Success to align strategies with company objectives and drive growth in the mental health industry.
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