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Top Customer Success Jobs

Reposted 12 Days AgoSaved
In-Office
New York, NY, USA
120K-150K Annually
Mid level
120K-150K Annually
Mid level
Mobile • Real Estate • Software • Database • Analytics
The role focuses on bridging Customer Success, Operations, and Product by refining processes, ensuring effective communication, and enhancing the customer experience through direct engagement and operational scalability.
Top Skills: FathomHubspotIntercomJIRAMonday.ComNotion
Reposted 12 Days AgoSaved
Remote
United States
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
13 Days AgoSaved
Remote
United States
96K-110K Annually
Senior level
96K-110K Annually
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills: ChurnzeroGainsightSalesforce
13 Days AgoSaved
Hybrid
Phoenix, AZ, USA
22-22 Hourly
Junior
22-22 Hourly
Junior
Big Data • Real Estate • Software
The Customer Success Specialist will manage customer interactions, provide support in real estate transactions, and enhance client experiences through communication and problem-solving.
Top Skills: EmailExcelGoogle HangoutsVoipZoom
Reposted 13 Days AgoSaved
In-Office
Boston, MA, USA
Entry level
Entry level
Productivity • Software • App development • Automation
The Customer Success Associate will support customer relationships, provide technical support, and help navigate contract renewals to ensure customer satisfaction and product adoption.
Top Skills: ExcelGoogle Sheets
Reposted 7 Days AgoSaved
In-Office
2 Locations
135K-234K Annually
Senior level
135K-234K Annually
Senior level
Artificial Intelligence • Digital Media • Marketing Tech • Software
Lead customer success initiatives, drive product adoption, and foster relationships to ensure customer satisfaction and growth. Engage with cross-functional teams to develop solutions and improve approaches for customer engagement.
Top Skills: Customer SuccessDigital MarketingSaaS
Reposted 7 Days AgoSaved
North Carolina, USA
100K-140K Annually
Mid level
100K-140K Annually
Mid level
Software
The Enterprise Customer Success Manager will manage high-value clients, develop strategic plans for retention, and drive adoption of the platform.
Top Skills: Change ManagementCustomer SuccessDigital TransformationSaaS
Reposted 7 Days AgoSaved
South Carolina, USA
100K-140K Annually
Mid level
100K-140K Annually
Mid level
Software
The Enterprise Customer Success Manager oversees high-value clients, ensuring retention and growth through strategy development and stakeholder engagement. Responsibilities include data-driven decision-making, expansion identification, and customer advocacy.
Top Skills: Customer SuccessDigital TransformationSaaSWorkforce Management
13 Days AgoSaved
Hybrid
Bellevue, WA, USA
165K-220K Annually
Expert/Leader
165K-220K Annually
Expert/Leader
Cloud • Greentech • Software • Energy • Solar • Renewable Energy
The Customer Success Executive leads the Customer Success team to drive exceptional outcomes for the SaaS portfolio, ensuring customer retention and satisfaction while collaborating with various departments for strategic growth.
Top Skills: Contract Management ToolsCrm SystemsData Analysis Platforms
Reposted 13 Days AgoSaved
Hybrid
Boston, MA, USA
Mid level
Mid level
Information Technology
The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.
Top Skills: ChurnzeroCrm ToolsMS OfficeSalesforce
Reposted 13 Days AgoSaved
Easy Apply
In-Office or Remote
2 Locations
Easy Apply
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills: SQL
Reposted 13 Days AgoSaved
In-Office
Atlanta, GA, USA
184K-275K Annually
Senior level
184K-275K Annually
Senior level
Fintech • Information Technology • Financial Services
Lead the global Account Management team, ensuring strategic alignment and operational excellence for 200+ clients in Private Data Services. Oversee client engagement, operational improvements, and team development while collaborating with various stakeholders.
Top Skills: CRMData PlatformsEfront FairEfront Fund ServicesEfront InsightManaged Data ServiceMS Office
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Reposted 13 Days AgoSaved
Easy Apply
Hybrid
Denver, CO, USA
Easy Apply
108K-144K Annually
Senior level
108K-144K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Manager, Customer Success will lead and develop teams, drive customer relationships, and ensure revenue growth through effective team management and collaboration.
Top Skills: B2BSaaSSubscription-Based Software
Reposted 19 Days AgoSaved
Easy Apply
Hybrid
New York City, NY, USA
Easy Apply
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Fintech • Information Technology • Software • Financial Services
The Senior Client Success Manager will manage a portfolio of accounts, ensuring customer satisfaction, retention, and identifying growth opportunities while acting as a strategic advisor.
Top Skills: AmlCipFraud PreventionKycSaas Solutions
8 Days AgoSaved
Remote
United States
Senior level
Senior level
Software
The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.
Top Skills: Customer SuccessCustomer SupportSaaS
Reposted 8 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
9 Days AgoSaved
Easy Apply
Texas, USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • eCommerce • Retail
The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.
Top Skills: B2B SaasCustomer SuccessSales
9 Days AgoSaved
In-Office
Austin, TX, USA
Mid level
Mid level
Fintech • Payments • Financial Services
The Growth Account Manager at Papaya Global will build client relationships, drive strategy, ensure customer success, and promote product adoption in a fast-paced environment.
Top Skills: Customer SuccessPayroll ManagementSaaSWorkforce Management
14 Days AgoSaved
Hybrid
Scottsdale, AZ, USA
22-22 Hourly
Junior
22-22 Hourly
Junior
Big Data • Real Estate • Software
The Customer Success Specialist assists clients through the home buying/selling process with effective communication, problem-solving, and superior service.
Top Skills: EmailExcelGoogle HangoutsVoipZoom
Reposted 14 Days AgoSaved
Easy Apply
Hybrid
Wakefield, MA, USA
Easy Apply
85K-110K Annually
Mid level
85K-110K Annually
Mid level
Fintech • Software
The Client Success Manager is responsible for managing strategic client relationships, driving value, and collaborating on product strategy. They support client satisfaction, retention, and revenue growth while advocating for client insights and managing change requests.
Top Skills: Financial ServicesSaaS
Reposted 9 Days AgoSaved
Easy Apply
In-Office
San Francisco, CA, USA
Easy Apply
110K-110K Annually
Junior
110K-110K Annually
Junior
Big Data • Software • Analytics
The Customer Success Manager partners with customers to ensure support and tools for achieving goals, focusing on customer satisfaction and loyalty. They develop engagement strategies, maintain relationships, conduct reviews, and enable customers for success.
Top Skills: Account ManagementCustomer SuccessSoftware Sales
15 Days AgoSaved
Remote or Hybrid
United States
94K-127K Annually
Junior
94K-127K Annually
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills: Epm ToolsFp&ASaaS
Reposted 15 Days AgoSaved
Hybrid
Chicago, IL, USA
90K-105K Annually
Mid level
90K-105K Annually
Mid level
Artificial Intelligence • Fintech • Legal Tech • Machine Learning • Natural Language Processing • Software • Generative AI
Serve as the primary point of contact for customers, create onboarding plans, analyze usage data, drive expansion, and integrate AI tools.
Top Skills: Ai ToolsChatgptPerplexity
Reposted 15 Days AgoSaved
In-Office
New York, NY, USA
140K-190K Annually
Mid level
140K-190K Annually
Mid level
Fintech
The Client Success Manager at Maybern is responsible for managing post-sale client experiences, guiding onboarding, driving product adoption, and ensuring client satisfaction through advocacy and strategic engagements.
Reposted 15 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
161K-202K Annually
Senior level
161K-202K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
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