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Top Customer Success Jobs
Cloud • Healthtech • Information Technology • Productivity • Software
The Strategic Customer Success Manager manages strategic customer portfolios, building relationships and driving value realization while achieving renewal and expansion goals. This role involves consultative engagement, strategic planning, problem-solving, and collaboration with cross-functional teams to ensure customer satisfaction and account growth.
Healthtech • Security • Software • Cybersecurity
The Manager of Strategic Customer Success is responsible for growing customer relationships, overseeing a team that ensures customer satisfaction, driving strategic initiatives, managing key accounts, and providing guidance on resolving customer issues. They will shape strategy and operational processes to enhance customer engagement and retention.
Top Skills:
GainsightSalesforce
Cloud • eCommerce • Logistics • Software
As an Onboarding Specialist, you will manage customer onboarding projects, ensuring efficient implementation of the Cin7 solution through scoping, training, technical support, and process mapping. You will build trusted relationships with customers and oversee multiple projects for an effective onboarding experience, guided by KPIs and quality assurance standards.
Featured Jobs
Fintech • Mobile • Software • Financial Services
The Mortgage Loan Originator is responsible for guiding customers through the mortgage application process, evaluating loan requests, and managing relationships with various stakeholders throughout the loan origination process. They aim to maximize loan funding and ensure a positive customer experience.
Healthtech • Software
As a Client Support Associate at Cohere Health, you will investigate product bugs, diagnose technical issues, resolve client-reported problems, and document processes. Your role will involve direct communication with stakeholders to prioritize issues and escalate critical bugs, improving healthcare technology through effective support and empathy.
Cloud • Software
The Customer Success Business Analyst will enhance Customer Success operations by managing platforms, digital communications, and scaled program management. Key responsibilities include platform administration, managing customer engagement tools, overseeing project timelines, and improving customer satisfaction through effective communication strategies.
Top Skills:
CatalystGainsightGongGroove
Fintech • Kids + Family • Payments • Software
The Associate Implementation Manager is responsible for onboarding new customers to Procare’s software, focusing on SMB clients. Key duties include scheduling training, ensuring customer adoption of software features, managing customer inquiries, and collaborating with various departments for software implementation support.
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
As a Customer Support Associate at Squarespace, you will assist customers with account issues primarily through live chat and email. Your role involves troubleshooting, ensuring customer satisfaction, and meeting productivity targets while staying updated on product features.
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
The Reliability Success Manager drives customer growth and retention through effective adoption of Augury's machine health solutions. They build strong relationships, guide customers through the Augury platform, resolve technical issues, and collaborate with product teams to enhance customer experience. This role requires knowledge in vibration analysis and experience in customer-facing roles.
Top Skills:
Vibration Analysis
Information Technology • Machine Learning • Analytics • Energy • Automation • Renewable Energy
The Compliance & Market Access Specialist will ensure compliance with energy trading regulations, research new markets, and prepare reports. This role involves engaging with stakeholders to facilitate trading operations and manage market entry processes while collaborating with teams across the organization.
Top Companies Hiring Customer Success Roles
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