Top Customer Success Jobs
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
The VP of Customer Success will lead the development of a customer operations organization at Spark. Responsibilities include setting strategic vision, managing multi-functional teams, improving customer onboarding, collaborating with sales leaders, and ensuring high customer satisfaction and operational readiness.
The Operational Compliance Specialist acts as a liaison for various operational markets, supporting compliance programs by executing policies, conducting audits, providing training, and coordinating updates. The role involves ensuring regulatory compliance, managing relationships with internal and external stakeholders, and participating in issue resolution within assigned areas.
Featured Jobs
The Senior Customer Success Manager at Axio will manage and grow critical customer relationships, ensuring their success with the Axio360 platform. Responsibilities include onboarding, advising customers, collaborating with sales for customer expansion, tracking customer health, and contributing to the customer success playbook.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
As a Senior Complaints Specialist, you will be responsible for researching and resolving consumer complaints, partnering with various internal teams to address process gaps, and developing knowledge of applicable consumer protection laws. You will create detailed summaries and maintain reporting to highlight complaint issues and trends.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
As a Client Success Coordinator for Doximity, you will support hospital accounts, execute marketing campaigns, improve communication processes, and partner with internal teams to promote client retention. Your role requires exceptional communication skills, a detail-oriented mindset, and the ability to manage multiple projects effectively.
The Customer Success Specialist collaborates with the Services team to provide high-quality technical support to customers, aiding in software setup, education, and workflow configuration. Responsibilities include managing software implementation projects, conducting discovery meetings, training customers, addressing inquiries, and monitoring customer engagement to ensure success with the Jobba platform.
The Problem Solve Specialist at Thrive Market is responsible for managing inventory control, conducting pack replacements, problem-solving order processing issues, and supporting various outbound functions while ensuring compliance with inventory processes. This position requires effective communication with fulfillment and operations teams, and physical tasks such as lifting and moving products in a cold working environment.
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