Top Customer Success Jobs

The Customer Success Manager supports clients during onboarding, fosters customer relationships, and collaborates with sales for upselling opportunities.

The Customer Success Manager will build relationships with customers, facilitate product adoption, provide training, and support customer engagement to ensure satisfaction and retention.

Lead and develop a Customer Success team to maximize retention, satisfaction, and account growth. Execute and evolve CS strategy, manage KPIs and processes, collaborate with Sales/Marketing/Product, act as strategic advisor to enterprise accounts, scale operational tools and automation, and drive upsell/cross-sell through proactive account health management.

The Key Account Customer Success Associate builds client relationships, manages POS solutions, conducts training, and collaborates with internal teams to enhance client satisfaction and success.

The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.

The Customer Success Manager will manage small to mid-sized accounts, ensuring customer satisfaction and driving retention through engagement and support.

Handle day-to-day customer relationships, provide compliance services, manage orders using SalesForce, and develop customer relationships.

Manage client relationships for mid-market accounts, overseeing onboarding, implementation, renewals, and identifying growth opportunities while collaborating with internal teams.

Manage relationships and fulfillment for multiple business licensing clients, serve as primary client contact, coordinate orders and onboarding, provide status updates, handle high email volume, lead client meetings, maintain license records, resolve barriers to licensure, identify upsell opportunities, and operate within a collaborative team environment.

The Customer Success Associate will manage relationships with customers to provide legal and compliance services while utilizing SalesForce for order processing and customer management.

The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.

As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.

The Senior Client Success Manager is responsible for ensuring retention and growth of strategic customer accounts by driving revenue through upselling and renewals, while acting as a trusted advisor for key stakeholders.

As a Senior Client Success Manager, you will be responsible for customer retention, identifying growth opportunities, and ensuring clients realize value from Later’s products and services.

The Senior Client Success Manager will drive retention and revenue growth, manage key customer relationships, and ensure clients realize ROI from Later's products and services.

The Customer Success Architect will partner with customers to drive value, manage onboarding, optimize analytics strategy, and ensure long-term success with Mixpanel while collaborating between technical and business teams.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

Manage and grow client relationships as primary contact to drive adoption, utilization, and satisfaction. Conduct business reviews, data monitoring, outreach, demos, escalate and coordinate cross-functional solutions, maintain CRM/ticketing data, and identify upsell opportunities while developing industry and product expertise.

Managing day-to-day operations for Fooda in Austin, coaching team members, ensuring operational excellence, and driving client success initiatives.

Manage a portfolio of post-sale SaaS customers through onboarding, implementation, training, adoption, and expansion. Serve as trusted advisor, drive product adoption and ROI, coordinate with Sales and Product, execute proactive outreach, and handle references and case studies to maximize retention and growth.

The Customer Success Operations Manager will optimize post-sales operations through analytics, project management, and cross-functional collaboration, driving operational excellence and customer satisfaction.

The Customer Success Manager will manage customer accounts, develop account strategies, enhance product adoption, and engage with users in the Web3 industry.

Manage a portfolio of large, complex clients to drive retention, upsell, utilization, and ROI. Serve as trusted advisor, develop client goals and retention/upsell plans, lead business reviews and onboarding, coordinate cross-functional teams, negotiate renewals, mitigate escalations, maintain CS/CRM records, and participate in CS improvement initiatives.

Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.

Serve as the primary architect of the customer journey to drive retention and growth. Build strategic C-level relationships, monitor customer health, lead cross-functional teams to mitigate risk, and deliver success plans. Use Salesforce and Google Suite to manage customer data and collaborate across the organization to meet clients' operational goals.