Top Customer Success Jobs
The TSCM Specialist will manage technical surveillance countermeasure operations, ensure compliance with DoD standards, and provide recommendations for security issues. Responsibilities include training personnel, preparing technical risk assessments, and ensuring the effectiveness of TSCM tactics while coordinating with various agencies.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
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As a Customer Success Representative at Bectran, you'll lead customer onboarding and implementation, support product enhancement by understanding customer needs, prioritize product development based on feedback, conduct product demonstrations, and provide comprehensive support to clients.
Customer Satisfaction Representative role at WHY Brands Inc., responsible for handling customer inquiries, processing replacement orders, managing product inventory, and collaborating with various departments. Requires high school diploma, 2-4 years of customer service experience, proficiency in Excel and MS Office, attention to detail, and organizational skills.
As a Product Support Specialist at Clay, you will collaborate with customers to maximize their product use, gather and analyze feedback for product improvement, create engaging content, and work alongside various teams to enhance the customer experience.
As a Client Support Engineer, you will ensure a seamless user experience for internal and external clients on Trumid's trading platform. Responsibilities include client communication, providing technical support, incident management, and collaboration with UI and Sales teams to enhance platform usability. Your role is vital for client satisfaction and successful trading operations in a fast-paced fintech environment.
The Professional Learning Specialist for Literacy will develop and implement professional learning opportunities for teachers, focusing on curriculum understanding and instructional practices to enhance student reading skills. Key responsibilities include coaching educators, designing literacy intervention programs, analyzing performance data, and ensuring compliance for inclusive education.
The Global Head of Customer Success will lead a distributed team focused on maximizing customer value through adoption and engagement with Sendbird products. Responsibilities include strategy development, team management, renewal oversight, cross-functional collaboration, and monitoring customer health metrics. The role requires strong leadership, operational excellence, and a customer-centric approach, with the aim of enhancing customer experiences and advocating for their needs.
The Client Services Digital Associate will coordinate marketing, communications, and digital advertising campaigns for clients, manage project timelines, prepare client reports, communicate with stakeholders, and stay updated on digital marketing trends.
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