Top Customer Success Jobs
As a Customer Support Executive at Genius Sports, your primary responsibilities will include providing customer support for users, monitoring live games for issues, and performing product testing. You will be part of a global team and will have opportunities for exposure to various business areas and products.
The Customer Success Revenue Operations Analyst role involves developing and implementing revenue operations processes, conducting data analysis to identify growth opportunities, overseeing CRM optimization, and supporting sales compensation plans in a fast-paced startup environment.
Seeking a Principal Chemist to lead the development of innovative chemical formulations for spacecraft propulsion systems. Responsibilities include material compatibility studies, safety aspects assessment, propellant testing, and collaboration with engineers. Must stay updated on propulsion chemistry advancements and contribute to research initiatives.
Featured Jobs
The Customer Success Specialist at Auror is responsible for engaging and empowering the community of crimefighters, ensuring retailers and police have great experiences and achieve real crime reduction outcomes using the platform. Responsibilities include reviewing customer usage, fostering collaboration, resolving support requests, supporting engagement plans, and training users on the value of Auror.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Client Services Director is responsible for enhancing subscriber satisfaction and retention by managing the client services team, addressing escalated client issues, developing training protocols, and collaborating with sales and marketing on strategies. This role involves significant interaction with clients, providing technical support, and using customer feedback to improve service delivery.
The Customer Support Specialist I will focus on resolving basic customer issues with Vertafore products, document case resolutions, and troubleshoot software and network problems in a fast-paced, inbound support environment, while enhancing customer experience and productivity.
The Customer Solution Coordinator is responsible for managing day-to-day order operations to enhance customer satisfaction. This includes processing orders, addressing customer inquiries, resolving logistics issues, and driving data analysis for improved performance metrics. The role requires effective internal and external communication and collaboration for optimal order management.
The Account Coordinator in Client Success at Magnite will assist clients in successfully migrating to the company's ad serving platform. Responsibilities include educating clients on platforms, troubleshooting technical issues, providing reports and data analysis, and advocating for clients' needs internally.
The Customer Service Representative, called Customer Hero at SpotHero, assists customers with parking issues, answers inbound inquiries, and ensures a positive experience. Responsibilities include handling phone and email support, maintaining quality assurance and customer satisfaction scores, and completing follow-up tasks timely.
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