Top Customer Success Jobs

Serve as primary advisor for a portfolio of strategic enterprise accounts: drive adoption, retention and value realization through cross-functional orchestration, success plans, Quarterly Business Reviews, executive presentations, customer health monitoring, and proactive issue resolution.

Manage and nurture low- to mid-revenue US accounts via low-touch, high-scale customer success. Monitor account health, prevent churn, handle basic support and billing inquiries, qualify upsell opportunities for handoff, collaborate with marketing, and improve community processes and automations.

You will manage executive relationships with key enterprise customers, focusing on ROI, renewals, and expansions while also building a scalable customer health system.

Own a portfolio of strategic enterprise customers, lead complex onboarding and implementations, manage executive stakeholder relationships, run account plans and QBRs, drive expansion and renewals, coordinate cross-functional teams, and surface customer insights to influence product and business strategy.

Manage a portfolio of mid-market logistics customers to drive onboarding, product adoption, retention, renewals, and expansion. Own implementation, training, QBRs, executive reporting, and cross-functional issue resolution. Serve as customer advocate and partner with Sales, Product, Engineering, Support, and Data. Periodic travel for meetings and conferences.

This role focuses on building brand relationships, onboarding, educating brands on the platform, providing creative optimization, and performance analysis while communicating and collaborating with internal teams.

The Enterprise Customer Success Manager will own post-sales relationships with strategic customers, driving product adoption and renewal efforts, while collaborating with internal teams to ensure customer satisfaction and value realization.

Manage and scale Customer Success programs for mid-market and SMB customers, lead a team of CSMs, drive retention, and develop playbooks for growth.

The Enterprise Customer Success Manager will manage high-value accounts, fostering relationships and ensuring customer satisfaction and retention through strategic initiatives and data-driven processes.

The Scaled Customer Success Manager at Rogo will manage a portfolio of clients, driving adoption, retention, and expansion through scalable programs and engagement strategies. Key responsibilities include portfolio management, data-driven interventions, and optimizing the customer journey in collaboration with various teams.

The Sr. Director of Global Customer Success will lead customer success initiatives, enhance customer satisfaction, and grow revenue by optimizing customer journeys and managing a high-performance team.

Manage customer accounts to drive adoption and satisfaction while promoting upsells and renewals. Conduct reviews, analyze engagement, and mentor team members.

The role focuses on managing the post-sale lifecycle for enterprise accounts, ensuring customer success, providing support, and fostering product improvements in the aerospace industry.

The Manager of Customer Success leads a team of CSMs, manages a book of business, and drives customer onboarding, retention, and expansion efforts.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

Join Adthena's Talent Community to connect regarding future PPC/SEM and Customer Success Manager positions, requiring Google Ads experience and a strong grasp of digital marketing.

The Director of Customer Success leads a team to drive customer engagement, retention, revenue growth, and strategic account management in an educational tech context. Responsibilities include managing performance metrics, fostering executive relationships, and implementing operational improvements for customer success outcomes.

The Customer Success Manager will engage with various customers to ensure they achieve their goals, provide support, create resources, and drive customer retention and growth.

Build and scale Pryzm's post-sale customer success organization by designing onboarding, enablement, support operations, and scalable processes. Monitor customer health, prevent churn, drive adoption, enable renewals and expansion, partner with Sales/Product/Engineering, and use AI/automation to improve efficiency and outcomes.

The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.

As a Customer Success Manager at Concord, you will ensure customer satisfaction from onboarding to renewal, fostering relationships to drive product adoption and growth while collaborating with various internal teams.

The Client Success Manager oversees onboarding of hospitals to a GPO, coordinating teams and ensuring contract alignment and operational value.

The Customer Success Manager will work with clients to maximize value from Loop's platform, ensuring satisfaction, driving renewals, and identifying upsell opportunities through data-driven insights and strategic recommendations.

In this role, you will lead a team of Customer Success Managers to enhance customer experience, drive growth, and develop strategic initiatives for client engagement.

The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.