Top Customer Success Jobs
The Employee Experience & Social Impact Specialist at Mimecast is responsible for operationalizing global programs that enhance employee engagement and connect them with community initiatives. The role involves collaboration with leadership, planning events, creating internal communications content, and tracking impact data related to Corporate Social Responsibility and employee involvement.
Quench is seeking an Industry Growth Representative to identify and close new revenue opportunities within the hospitality vertical. Responsibilities include meeting sales quotas, understanding customer needs, using Salesforce for pipeline management, and building strong customer relationships. Qualifications include exceeding sales quotas, driving incremental revenue, and maintaining outbound selling activities.
The Product Support Specialist at SheerID assists customers by resolving product inquiries, troubleshooting technical issues, and managing change requests. They maintain effective communication through various channels and contribute to public-facing documentation. This role involves collaborating with different teams to advocate for customer needs, meeting ticket resolution timelines, and ensuring a professional customer experience.
The Video Specialist at PragerU is responsible for all aspects of video production including filming, editing, sound editing, color correction, and live streaming. This role requires creativity, attention to detail, and the ability to work in fast-paced environments on various projects.
The Inbound Customer Support role assists Property Managers with administrative tasks related to tenants and properties. Responsibilities include answering inbound calls, pre-screening calls to schedule appointments, logging calls, and ensuring regulatory compliance in property management.
A detail-oriented Pricing & Proposal Specialist role at Athenix Solutions Group in Fulton, MD. Responsibilities include proposal management, pricing strategies, project management, and contract business terms.
Customer Care Representative role at ATENTO, providing exceptional customer service, handling inquiries, and supporting customers with their needs. Responsibilities include answering calls, responding to emails, providing product information, processing orders, and maintaining customer records. Full-time position with benefits including medical insurance and employee discounts on cell phone services.
The Client Accounts Specialist at Alston & Bird, an international law firm, is responsible for analyzing client account history, resolving billing disputes, and maintaining positive client relationships. This role requires strong communication skills, knowledge of billing systems, and experience in commercial collections. Remote work is possible for candidates residing in cities without office locations.
The Retention Management Specialist plays a crucial role in identifying, analyzing, and mitigating customer churn. Responsibilities include analyzing customer data, developing retention strategies, collaborating with cross-functional teams, and fostering strong customer relationships.
The Desktop Support Specialist resolves incidents from first line support, assists users with technology adoption, and ensures incident resolutions comply with internal processes. Responsibilities include providing PC and mobile device support, managing audio-visual setups, supporting onboarding and off-boarding, and participating in incident management and project work.
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