Top Customer Success Jobs
The role involves managing the implementation of new processes and tools for clients, validating business requirements, managing product backlogs, and translating data into actionable insights. The candidate will work closely with Product, Engineering, and Science teams to deliver valuable products and maintain strong communication with stakeholders.
The Customer Success Manager, Midmarket is responsible for driving customer growth and success across Mid Market Accounts, particularly in the automotive sector. Key duties include managing customer relationships, advising on product usage, overseeing the entire customer lifecycle, and handling escalations. The role requires engagement with customers to understand their needs and provide solutions that drive value and renewals.
The End User Support Specialist will provide 1st and 2nd level IT support to enhance user productivity by assisting with workplace systems and products. Responsibilities include responding to support requests, diagnosing problems, documenting incidents, supporting events, maintaining IT inventory, and developing training documentation.
The Oakleaf Group invites interested candidates to connect for future job opportunities. The firm specializes in mortgage and financial services consulting, focusing on ongoing relationships with clients such as banks, non-bank mortgage firms, and government entities. They seek to align goals and provide tailored solutions through effective communication and research.
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The Enterprise Support Specialist at Splash provides enterprise-level support for the Splash platform and integrations, manages cases from start to finish, coordinates with product and engineering teams, diagnoses technical issues in customer-friendly language, and develops support documentation. Creative problem-solving and communication skills are essential.
As a Practice Manager, you will lead the Client Strategy team, managing healthcare client relationships and utilizing data to inform business decisions. Your role includes monitoring program production, collaborating with internal teams, and maintaining project timelines while ensuring client satisfaction.
The Instrument and Controls Specialist will focus on instrumentation design, assist in developing maintenance strategies, lead initiatives in a fast-paced environment, participate in acceptance testing, and provide input for commercial systems development. This role is integral to enhancing reliability and execution of the company's deployed systems.
The Customer Service Representative will answer client calls and inquiries, assist with client needs, help renew accounts, escalate issues, and input data into the agency management system.
The Senior Policy Counsel will create relationships with policymakers to advocate for voting rights legislation while collaborating with key organizations to implement policy recommendations. Responsibilities include drafting legislative initiatives, facilitating meetings, and managing communication strategies for advocacy efforts.
The Purchasing Specialist will be responsible for sourcing products and materials needed by Locus Fermentation Solutions. This includes negotiating contracts, managing vendor relationships, and ensuring that orders are fulfilled accurately and on time to support the company’s operational goals.
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