Top Customer Success Jobs

The IT Support intern will work alongside IT staff to provide technical assistance to users, handle incoming support requests, set up and decommission devices, maintain asset inventory, and assist in network installations.

The Client Partner role involves managing customer relationships with Zifo's strategic clients in the U.S., focusing on account management, revenue growth, and ensuring successful partnerships. The candidate acts as a trusted advisor, engages with internal teams, initiates new business opportunities, and addresses customer needs while providing insights on industry trends and best practices.

The Customer Success Specialist will support the CSM team by assisting with data management, onboarding new customers, preparing renewal quotes, and resolving customer issues, while focusing on relationship building and maintaining high customer satisfaction.

The Technical Account Manager serves as the main contact for key clients, overseeing their onboarding and ongoing technical needs. This role involves managing client relationships, project management, resolving technical issues, and analyzing client requirements for potential upgrades. The candidate must have strong SaaS experience and an understanding of accounting to effectively support clients.

The Account Strategist will lead senior living industry client accounts, develop and implement strategies to achieve client goals, and ensure high levels of client satisfaction and retention. You will collaborate with specialty strategic teams, report on performance, and build relationships with C-Suite executives.

The Senior Creative Support Specialist coordinates project management tasks, schedules meetings, manages communication with clients, drafts documents, and supports staff-client relationships. This role involves collaborating with teams to ensure timely project completion and engagement in professional development.

As a Senior Customer Success Manager, you will manage post-sales relationships with a portfolio of Logiwa customers, aiming to increase product adoption and engagement. You'll track customer metrics, provide strategic advice, and collaborate with sales and product teams to enhance customer experience and ensure retention and growth.