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Top Customer Success Jobs
Food • Logistics • Software
As a Customer Support Representative at Fooda, you'll provide exceptional customer service, manage high volumes of support tickets, resolve escalated issues, and collaborate with various teams. You will ensure customer satisfaction and enhance processes while training new hires and updating support procedures.
Top Skills:
Hubspot
Information Technology
The Senior Contracts Specialist will manage and negotiate commercial and government contracts, ensuring compliance with regulations such as FAR and DFARS. Responsibilities include drafting, evaluating, and coordinating contract modifications while collaborating with internal teams and subcontractors. The role demands excellent communication and critical thinking skills, with a focus on maintaining proper documentation and compliance.
eCommerce • Software
As a Customer Success Manager at Triple Whale, you will manage relationships with enterprise clients, advising them on marketing strategies and best practices, while collaborating with Sales and Support. Your role will also involve forecasting revenue, understanding customer goals, analyzing usage, and presenting at client meetings to drive product adoption and account growth.
Featured Jobs
Information Technology • Legal Tech
As a Trademark Docketing Specialist at Alt Legal, you will provide docketing support for trademark prosecution and enforcement matters, update docket records, generate reports, and assist in onboarding clients while collaborating with a core team to enhance workflow processes.
Retail • Software
The Customer Success Engineer at Zipline supports the frontline Customer Support team and Account managers by providing technical solutions to complex customer issues. The role involves identifying system problems, developing custom scripts, maintaining documentation, and automating repetitive tasks to enhance customer satisfaction and service delivery.
Top Skills:
RubyRuby On Rails
Gaming
The Customer Success Manager will build and strengthen client relationships, manage customer relations, implement the company's customer strategy, identify upselling opportunities, lead regular client meetings, ensure timely service delivery, and analyze customer data for improvements. This role requires excellent communication and problem-solving skills to address client needs effectively.
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
As a Senior Customer Success Engineer, you will build strong relationships with enterprise clients, guiding them through API strategies and service delivery to enhance product adoption and value realization. You'll engage customers, align on goals, and advocate for their needs while translating technical solutions into business value. Your role will include overseeing engagements and managing vital accounts to ensure customer success.
Top Skills:
APIs
Biotech
The Senior TMF Specialist ensures compliance with regulatory standards for Trial Master Files, leads TMF reviews, coordinates with clinical teams, and utilizes KPIs for process improvement in TMF documentation management.
Software
As a Customer Success Manager at Jungle Scout, you will manage customer renewals, drive expansion opportunities, and enhance customer experience. You'll act as the primary contact for inquiries, analyze usage patterns for upsell opportunities, guide onboarding and training, and collaborate with teams to improve services.
Top Skills:
AmplitudeGoogle SuiteMS OfficePlanhatPower BISalesforceSlackZoom
Artificial Intelligence • Fintech • Information Technology • Productivity • Software • Conversational AI • Generative AI
The Enterprise Customer Success Manager at Aisera will serve as the primary contact for customers during their entire journey, focusing on onboarding, implementation, support, and renewal. Responsibilities include developing relationships, delivering business reviews, managing customer satisfaction, and communicating effectively with stakeholders while identifying growth opportunities and risks.
Top Skills:
JavaJavaScriptPython
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