Top Customer Success Jobs
The Audit Administrative Specialist at Wipfli provides specialized administrative support to the audit service line, including creating and proofreading documents, managing administrative tasks, and training associates on software. The role requires three or more years of related experience and proficiency in Microsoft Office tools, with a pay range of $17-28 per hour.
The Payroll Support Specialist at Check will identify and assess customer needs, collaborate on reviewing payroll and tax information, provide expert guidance on inquiries, and ensure exceptional service delivery, working closely with partners and the internal Tax team.
The Client Services Manager will handle client-facing relationships post-sale, providing high-level service through campaign management, building rapport, and fostering client retention and growth. This role involves collaborating with internal teams for efficient campaign execution and delivering insights and reporting to clients.
Featured Jobs
Experienced Customer Success Manager needed to support enterprise customers at mabl, ensuring they achieve their goals and maximize their experience with the platform. Responsibilities include onboarding, relationship-building, identifying expansion opportunities, and collaborating with the product team. Must have strong communication skills and experience in B2B SaaS companies.
As a DEI Specialist at Affirm, you will drive and manage projects that support the company's diversity, equity, and inclusion strategy. Key responsibilities include project management, vendor oversight, data analysis, and collaboration with various teams to set DEI goals. You will also manage communication and support administrative tasks for DEI programs, ensuring all projects stay aligned with organizational objectives.
As a Senior Account Resolution Specialist, you will manage high value accounts, analyze account discrepancies, and resolve concerns through effective communication. Your role involves training new employees, overseeing collections processes, and supporting the collections supervisor with special projects.
The Principal Solution Specialist will support sales efforts for Oracle migrations, drive system transformations, and develop methodologies for customer success. Responsibilities include providing advisory services, collaborating with GSIs, creating enablement programs for field teams, and establishing best practices in process mining and optimization.
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As a Logistics Specialist, you will support various logistics functions including order management, customer inquiries, shipment processing, and working with multiple departments to ensure smooth operations. Your role will involve optimizing freight costs, handling claims, and providing exceptional customer service.
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The Customer Care Advocate will manage intake and inquiry calls for Workers' Compensation and Commercial Auto lines, ensuring high-quality customer service. Responsibilities include handling customer inquiries, maintaining service levels, supporting the team, and advocating for customers.
The Software Support Specialist will provide ongoing technical support to customers using the FRONTSTEPS platform, assist new customers with onboarding, resolve technical issues via phone, email, and chat, and document customer interactions. Responsibilities include escalating urgent issues, training team members, analyzing problems, and maintaining knowledge of industry trends.
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