Top Customer Success Jobs
As a Bankruptcy Specialist, you will investigate and maintain customer accounts related to bankruptcy, ensuring compliance with guidelines, managing documents in CRMs, and providing solutions to issues that arise during the bankruptcy process.
The Capital Markets Specialist at the Federal Reserve Bank of Boston will lead reviews of asset liability management practices at banks, focusing on balance sheet management and risk analysis. Responsibilities include presenting findings, developing supervisory strategies, mentoring junior staff, and contributing to high-level projects.
The Public Web Product Manager will lead the strategy and roadmap for Square's public website, focusing on driving growth and conversion. Responsibilities include collaborating across teams, defining metrics for success, managing the product development process, and optimizing user experiences through data analysis and industry research.
Featured Jobs
Support Specialists provide concierge-level customer support, troubleshoot escalations, and empower lower-tier agents. They act as member advocates, collaborate with cross-functional teams, manage projects, and ensure high-quality service delivery in a fast-paced environment.
The Client Execution Trading role involves managing trade order lifecycles and workflows to enhance the client experience. Responsibilities include optimizing trading workflows across various asset classes, designing enhancements for trading tools, and leveraging data analysis to identify opportunities for profitability.
The Customer Success Manager will master the Rokt platform, optimize client campaigns, work with the sales team to meet marketing goals, build relationships with stakeholders, and provide strategic account recommendations to enhance client returns. This role emphasizes account planning, relationship management, and performance tracking.
The Customer Support Associate provides focused assistance, handles inquiries via calls, chats, and emails, collaborates with the team to enhance customer experience, identifies pain points, advocates for customers, and proactively seeks process improvements.
The Enterprise Customer Success Manager at Maestro will drive continuous improvement in customer experiences, managing upsells, renewals, or implementations through team collaboration. This role requires deep customer discovery and multi-stakeholder alignment to ensure success in client engagements.
The Learning and Development Content Management Specialist will develop and maintain content for training curriculum and job aids for the Operations team. Responsibilities include responding to content requests, collaborating with subject matter experts, auditing knowledge bases, and consulting with leadership on content solutions.
Optimizing campaigns to meet CPA/CPC/ROI goals, monitoring and QA of live campaigns, analyzing large datasets for insights, providing actionable recommendations, supporting technical and non-technical client issues, communicating with account managers, joining pre-sale calls, and more.
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