Top Customer Success Jobs

As an Onboarding Success Manager, you will drive a seamless onboarding experience for new customers at Zocdoc, ensuring they set up their accounts optimally and achieve patient bookings within 45 days. You will collaborate with sales and operations teams, provide product training, manage multiple projects, and communicate the value of Zocdoc effectively to maximize client satisfaction.

As a Client Support Representative, you will provide exceptional client support via phone, email, and chat, resolving both simple and complex issues related to financial products. You will collaborate with internal teams, develop client support materials, and contribute to improving the overall client experience. Your role will also involve client outreach and assisting with onboarding new accounts, while maintaining efficient support operations.

As a Customer Success Manager, you'll educate customers on the CompanyCam software, ensure their long-term needs are met during the customer lifecycle, train users, provide insights on product features, assist in creating training materials, and help identify revenue opportunities while ensuring smooth contract renewals.

As a Member Services Agent, you will provide outstanding customer support via phone and email. You will listen to customers, resolve their issues, and maintain accuracy during data entry while adapting to changing demands. Reliability, professionalism, and attention to detail are key to ensuring customer satisfaction.

The Technical Support Engineering Intern will troubleshoot network, hardware, and software issues for enterprise customers, assist in design and integration, and collaborate with Engineering and Product teams to enhance the Verkada platform. They will also document issues and solutions in the Knowledge Base.

As a Client Executive at Hi Marley, you will manage the sales pipeline, drive the full sales cycle, and work with enterprise clients. You'll educate customers on the platform's benefits, capture sales data accurately, and cooperate cross-functionally to execute sales strategies while ensuring customer adoption and satisfaction.

The Technical Expert will enhance customer experience by driving product issue resolution from discovery to resolution, triaging internal tickets, identifying bugs, and creating documentation on troubleshooting. They will collaborate with various teams to synthesize product insights and develop solutions to common customer pain points.