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Top Customer Success Jobs

14 Days Ago
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
Junior
Junior
Cloud • Information Technology • Sales • Software
The Customer Success Manager at SAP LeanIX guides customers in their journey, ensuring account retention, successful onboarding, and growth in product usage. They manage customer accounts across different lifecycle stages, execute consulting projects, and collaborate with global teams.
14 Days Ago
Remote
Hybrid
Boston, MA, USA
Senior level
Senior level
Cloud • Greentech • Information Technology • Software • Energy
The Senior Customer Success Manager will lead customer engagement, ensuring maximum value from data solutions. Responsibilities include relationship-building, guiding clients through onboarding, providing training, and advocating for customer feedback to refine the service offerings.
14 Days Ago
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Cloud • Information Technology • Security • Software
As a Customer Success Manager, you will build and maintain customer relationships to drive product adoption and advocacy. This includes acting as a trusted advisor, educating customers, tracking health scores, and collaborating cross-functionally. Your role will be integral in supporting customers' success and engaging with various teams to ensure retention and expansion opportunities.
Top Skills: Risk Cloud
14 Days Ago
Easy Apply
New York, NY, USA
Easy Apply
30-34 Annually
Junior
30-34 Annually
Junior
Healthtech • Information Technology • Software • Telehealth
As an Onboarding Success Manager, you will drive a seamless onboarding experience for new customers at Zocdoc, ensuring they set up their accounts optimally and achieve patient bookings within 45 days. You will collaborate with sales and operations teams, provide product training, manage multiple projects, and communicate the value of Zocdoc effectively to maximize client satisfaction.
Top Skills: Salesforce
14 Days Ago
Dallas, TX, USA
Mid level
Mid level
Fintech • Insurance • Financial Services
As a Client Support Representative, you will provide exceptional client support via phone, email, and chat, resolving both simple and complex issues related to financial products. You will collaborate with internal teams, develop client support materials, and contribute to improving the overall client experience. Your role will also involve client outreach and assisting with onboarding new accounts, while maintaining efficient support operations.
14 Days Ago
Lincoln, NE, USA
Junior
Junior
Cloud • Logistics • Mobile • Productivity • Software
As a Customer Success Manager, you'll educate customers on the CompanyCam software, ensure their long-term needs are met during the customer lifecycle, train users, provide insights on product features, assist in creating training materials, and help identify revenue opportunities while ensuring smooth contract renewals.
14 Days Ago
Easy Apply
Louisville, KY, USA
Easy Apply
Junior
Junior
Consumer Web • eCommerce • Fashion • Retail
As a Member Services Agent, you will provide outstanding customer support via phone and email. You will listen to customers, resolve their issues, and maintain accuracy during data entry while adapting to changing demands. Reliability, professionalism, and attention to detail are key to ensuring customer satisfaction.
14 Days Ago
San Mateo, CA, USA
30-33 Annually
Internship
30-33 Annually
Internship
Cloud • Hardware • Security • Software
The Technical Support Engineering Intern will troubleshoot network, hardware, and software issues for enterprise customers, assist in design and integration, and collaborate with Engineering and Product teams to enhance the Verkada platform. They will also document issues and solutions in the Knowledge Base.
Top Skills: Linux
14 Days Ago
Easy Apply
Boston, MA, USA
Easy Apply
Junior
Junior
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
As a Client Executive at Hi Marley, you will manage the sales pipeline, drive the full sales cycle, and work with enterprise clients. You'll educate customers on the platform's benefits, capture sales data accurately, and cooperate cross-functionally to execute sales strategies while ensuring customer adoption and satisfaction.
14 Days Ago
Remote
United States
Entry level
Entry level
Healthtech • Social Impact • Software
The Technical Expert will enhance customer experience by driving product issue resolution from discovery to resolution, triaging internal tickets, identifying bugs, and creating documentation on troubleshooting. They will collaborate with various teams to synthesize product insights and develop solutions to common customer pain points.
Top Skills: SQL
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