Top Customer Success Jobs
Join Aperia Solutions, a Texas-based fintech firm specializing in SaaS solutions for the Payments and Compliance industries. Seeking a Client Support Specialist to build and maintain client relationships, provide expert support on software products, troubleshoot and resolve issues, and collaborate across teams.
The Service Desk Specialist provides technical support to healthcare providers and Signify Health employees. Responsibilities include managing customer inquiries via ticketing and email, resolving iOS and Windows OS issues, assisting with hardware requests, and maintaining documentation. A strong focus on customer service and collaboration is essential.
As an Operational Reporting Specialist, you will manage financial operations and reporting by ensuring accurate monthly reports, performing cash reconciliations, and analyzing discrepancies to support financial accuracy and partnership initiatives.
The B2B Client Success Manager is responsible for managing specific client accounts and ensuring the successful delivery of marketing programs. This includes overseeing project execution, preparing performance reports, and making strategic recommendations to improve campaign effectiveness.
The role involves expert consultation in designing assessments for Science education, particularly focusing on Elementary Science Methods, Technology, and Society. The SME will provide writing and accuracy check for educational content, leveraging their teaching experience in a collegiate setting.
The Remote Tagger / Metadata Specialist will focus on quality control of media asset metadata for a project within a media/entertainment organization. Responsibilities include editing, reviewing, and enhancing data records while ensuring effective communication with the project team to meet goals.
As a Customer Success Manager, you'll engage with clients in the restaurant, retail, and hospitality industries, helping them use Thanx's loyalty platform effectively. Your role involves analyzing customer data, managing a portfolio, defining objectives, and anticipating client needs to enhance customer outcomes and retention.
As a Product Support Specialist at Canvs AI, you will provide technical customer support, implement the company’s products, facilitate communication between product and engineering teams, and coach junior staff. Your role is crucial for client satisfaction and retention, requiring a strong understanding of the products and effective troubleshooting skills.
The Client Accounting Specialist manages financial aspects of client portfolios, ensuring compliance with billing guidelines and attorney preferences. Responsibilities include maintaining proper documentation, generating prebills, coordinating with secretarial teams, overseeing accounts receivable, managing client communications, and implementing collection strategies. Regular collaboration with attorneys on billing and client matters is essential.
The Client Renewal Executive manages the contract renewal process for Direct Client Services at bswift, overseeing negotiations and ensuring successful execution. They collaborate with internal stakeholders, monitor contract performance, drive client retention, and maintain compliance with company standards while staying informed about industry trends.
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