Top Customer Success Jobs
The Information Specialist will perform intake for health and safety calls, providing necessary product safety information to consumers and healthcare professionals. Responsibilities include documenting calls, following up on health concerns, escalating calls as needed, and answering inquiries with first-aid information. The role demands excellent customer service and communication skills.
The Senior Staff Specialist will oversee lab operations, coordinate testing procedures, and provide technical support for semiconductor validation. Responsibilities include equipment maintenance, conducting tests on devices, developing testing processes, and ensuring safety compliance, while acting as the primary technical interface with customers and engineering teams.
The Literacy Specialist delivers professional learning and coaching on structured literacy practices, supports classroom teachers, and maintains professional relationships with districts. They utilize adult learning methodologies to enhance literacy instruction and provide feedback during coaching cycles.
As a Bilingual Communication Specialist, you will handle sensitive information from inbound calls related to workplace concerns. You'll create exceptional customer experiences, guide reporters through interviews, maintain confidentiality, and support departmental projects while demonstrating outstanding customer service skills.
The Training & Development Specialist at POOLCORP is responsible for delivering training programs focused on Operations Management in wholesale distribution. They engage stakeholders, coordinate with guest facilitators, and partner with instructional designers to continuously improve program delivery. The role includes coaching and mentoring participants in the manager-in-training program to excel in their careers.
The EHS Specialist/Manager is responsible for overseeing the environmental health, safety, and security (EHSS&S) programs at the facility, ensuring compliance with regulations, leading safety initiatives, managing training, conducting investigations, and maintaining records related to safety and environmental standards.
The Senior EHS Specialist leads the plant's Environmental, Health, and Safety program, ensuring compliance with safety regulations, developing safety procedures, and promoting a culture of safety. Responsibilities include managing training programs, conducting safety audits, overseeing hazardous materials handling, and coordinating campus security measures.
The Support Specialist provides first-level technical support to end-users in the U.S. and Canada. Responsibilities include troubleshooting hardware and software issues, documenting solutions in a knowledge base, and collaborating with teams to enhance system reliability and performance. They engage in customer service, respond to technical requests, and help escalate complex problems when necessary.
The Senior Leave and Accommodation Specialist manages time-off and disability-related programs ensuring compliance with ADA and FMLA. Responsibilities include overseeing leave administration, analyzing leave claims, developing systems for LOA programs, and maintaining compliance with HIPAA regulations.
The Automation Specialist provides technical support to engineering, maintenance, and manufacturing departments. Responsibilities include troubleshooting electrical/control systems, designing and upgrading systems, leading projects, and ensuring compliance with safety and electrical codes.
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