Top Customer Success Jobs
As a Lead Implementation Specialist, you will manage implementation projects, develop strategies for best practices, and provide exemplary customer service for ERP solutions. You will work closely with client executives to maximize financial asset return and troubleshoot application issues, while also evaluating business needs and driving accounting optimization across diverse industries.
The Senior Product Support Specialist will provide specialized support for NanoString platforms, facilitate training initiatives, maintain a knowledge base, and contribute to technical documentation and service bulletins, ensuring high-quality support for priority customers and field teams.
The receptionist will serve as the public face of Northwest Administrators, answering phone calls, assisting walk-in customers, and managing tasks related to the reception area. Providing superior customer service is crucial, along with strong communication and organizational skills. Tasks may also include other projects as assigned.
The Partner Relations Manager will engage with industrial customers, ensuring they have the necessary support to succeed with Unity's services. Responsibilities include understanding customer goals, raising visibility of projects, and collaborating with internal teams to remove obstacles. Insights provided will help enhance Unity's offerings and customer understanding.
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
The Customer Success Manager will enhance customer success by leveraging geospatial technical skills, managing key accounts, driving customer onboarding, and ensuring product adoption while maintaining regular communication with stakeholders.
As a Customer Success Manager at CarbonChain, you will advocate for customers, drive value through strategic account management, and collaborate with various teams to enhance customer experience and support climate goals. You'll anticipate customer challenges, implement success plans, and help shape the company's offerings based on customer insights.
As a Benefits Advisor II at Mitratech, you will provide guidance on health, welfare, and retirement benefits to U.S.-based businesses. Responsibilities include consulting with customers, researching compliance implications, and enhancing the overall customer experience through collaboration and mentorship initiatives.
The Renewals Specialist will drive account renewals, manage customer transitions, and maintain subscription revenue for existing accounts. Responsibilities include collaboration with cross-functional teams, creating client proposals, leveraging upsells, and ensuring a high on-time renewal rate.
The Client Support Specialist will serve as the main point of contact for clients, troubleshoot technical issues, manage client interactions, relay feedback to product teams, and ensure a high-quality client experience while monitoring platform operations.
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