Top Customer Success Jobs
The Customer Engagement Specialist will guide customers through the loan process, manage communications primarily through phone and other channels, and document interactions in the company's systems. The role focuses on delivering excellent customer experience and collaborating with management for continuous improvement.
The Help Desk Administrator collaborates with technology teams to manage and triage support tickets, communicate with production departments, document policies, and assist in large-scale projects. They play a key role in resolving high-impact technical issues and improving support processes through analytics and root-cause analysis.
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
As a Client Implementation Specialist, you'll provide software-related custom integrations and implementation support. Responsibilities include client server setup in DataTrak, conducting data configurations, testing, and providing training. You'll manage customer communications, field escalated support requests, and contribute to product development discussions while maintaining strong client relations.
The Customer Success Associate at Labelmaster is responsible for managing customer channels related to electronic vehicle and specialized products, providing excellent customer service, and meeting performance metrics. The role requires technical knowledge, fast data entry, and strong communication skills to effectively support both internal and external customer relationships.
The Operations Implementation Specialist will support change initiatives and projects impacting System Operators, including requirements documentation, user interface design feedback, user acceptance testing, and procedure maintenance. The role includes liaising between IT and Operations, ensuring compliance, and improving operational procedures.
The Process Specialist oversees a manufacturing work cell, managing 3 Operators and 1 Quality Technician. Responsibilities include analyzing manufacturing processes, troubleshooting machines, promoting teamwork, training staff, and ensuring safety compliance. The role requires proactive data analysis to enhance product consistency and operational efficiency.
The Customer Experience Representative will engage with collectors via chat, email, and phone to assist with inquiries about auctions and card valuations. Responsibilities include handling complex account issues, documenting interactions, collaborating with teams to improve service quality, and gathering customer feedback to enhance user experience.
As an Operating Room Support Specialist, you will assist in surgical case coverage for the Vagus Nerve Stimulation Therapy, support operating room staff, and learn about the implantation process, while working closely with neurosurgeons and nurses.
The Brooks Guru Field Representative will manage field support to increase market share and sell-through in retail. Responsibilities include collaborating on product launches, educating retail associates, representing Brooks at running events, and maintaining reports and budgets.
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