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Top Customer Success Jobs
Software
As a Senior Customer Success Manager, you will manage customer relationships for Bridgeway's SaaS platforms, ensuring satisfaction and retention. You will collaborate with various teams, document customer success strategies, lead business reviews, identify upsell opportunities, and act as a point of escalation for customer issues.
Top Skills:
SaaS
Security • Cybersecurity
The Customer Success Manager is responsible for ensuring customer satisfaction and maximizing value from the platform through relationship management, driving adoption of best practices, and proactive risk mitigation. They will engage with C-level executives, provide insights for product enhancements, and conduct business reviews to showcase ROI to customers.
Information Technology • Professional Services
The Data Entry Specialist will accurately enter and maintain data in the database, ensure compliance with regulations, assist with administrative tasks, and communicate effectively with the internal team. The role requires strong attention to detail and the ability to work in a fast-paced environment. Candidates can apply for either the Technical Writer Focus or Client Coordinator Focus within the department.
Featured Jobs
Consumer Web • Digital Media • eCommerce • Fintech • Financial Services
The Client Experience Specialist will communicate with consumers to help them connect with financial advisors through various channels. Responsibilities include guiding users in the matching process, scheduling calls, documenting interactions in the CRM, and meeting personal and team targets.
Professional Services
The VP, Client Services at Virgo Health will oversee account management while providing strategic guidance and support to junior staff. Responsibilities include managing finances, ensuring project success, cultivating client relationships, and identifying new business opportunities. The role demands leadership in fostering team development and maintaining high standards of client service.
Big Data • Information Technology • Software
As a Public Sector Client Success Manager, you will ensure state, federal, and international government clients maximize value from solutions. Responsibilities include client onboarding, maintaining communication, addressing challenges, collaborating with teams, and developing success plans aligned with client objectives, while staying informed on public sector trends.
Digital Media
The User Support Specialist at Substack provides expert support to creators and subscribers through live chat and email, collaborates with team members to address user concerns, and stays updated on product changes. The role focuses on problem-solving while aligning with Substack's mission in a fast-paced environment.
Top Skills:
HTMLJavaScript
Fashion • Retail • Wearables
As a Customer Service Specialist at Suitsupply, you will provide comprehensive customer support, assisting with sizing, styling advice, logistics, and account maintenance. You will also coordinate sales, deliveries, and returns while ensuring a seamless experience between online and in-store services.
AdTech • Other • Software • Cybersecurity
As a Support Engineer at Confiant, you'll troubleshoot complex technical issues, provide support to customers, and collaborate with internal teams to enhance product functionality. Your role is crucial for ensuring customer satisfaction and success by using your technical skills and problem-solving abilities.
Top Skills:
JavaScript
Cybersecurity
The Client Success Manager at NuHarbor Security oversees client relationships, ensuring successful service adoption and satisfaction. They collaborate with internal teams to drive long-term loyalty and monitor client contracts for renewals, while also addressing any potential risks. Strong communication skills and experience in cybersecurity are essential for this role.
Top Skills:
Cybersecurity
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