Top Customer Success Jobs

The Senior Manager, Client Success leads relationships with payer clients in Minnesota, ensuring client satisfaction and achieving strategic objectives. This role involves being a trusted advisor, project manager, and coach, while collaborating with cross-functional teams to enhance service delivery and value-based outcomes for rural healthcare clients.

The Training Specialist is responsible for managing the ComplianceWire Learning Management System, overseeing training programs including new employee orientation and compliance training. The role includes developing training metrics, ensuring regulatory compliance, and maintaining documentation. The specialist supports continuous improvement in training initiatives and collaborates with various stakeholders to meet training requirements.

The Specialist for Category Growth in Men's Shoes & Accessories is responsible for optimizing site merchandising through data analysis to boost sales and enhance customer experience. The role involves collaboration with cross-functional teams, utilizing analytical skills to inform merchandising decisions, and managing the ecommerce platform for effective product presentation.

The Client Success Manager is responsible for overseeing revenue cycle activities, ensuring timely collection of accounts receivable, and compliance with regulations. They will manage objectives, improve operations, facilitate data accuracy, act as a subject matter expert, and develop direct reports. They will also prepare reports and maintain relationships with various stakeholders.

The Client Support Supervisor ensures quality customer experiences by assisting the Call Center Manager in managing the Client Support Team, monitoring performance, and providing support for complex customer issues. They also foster a positive work environment by mentoring agents and managing daily operations, while ensuring service level objectives are met.

The Brooks Guru Field Representative will manage field support to increase market share and sell-through in retail. Responsibilities include collaborating on product launches, educating retail associates, representing Brooks at running events, and maintaining reports and budgets.

The Airfield Operation Specialist ensures safe and efficient airfield operations by inspecting all areas, coordinating construction activities, responding to emergencies, and providing support to aircrews. Responsibilities include maintaining logs, facilitating flight operations, and managing airfield discrepancies.