Top Customer Success Jobs
The Senior Quality Control Stability Specialist monitors and manages testing schedules for stability programs, supports data analysis for cell therapies and AAV products, and reviews protocols. They maintain stability data, write SOPs, assist in regulatory filings, and support quality investigations, while collaborating with multidisciplinary teams.
The Client Success Manager will ensure that clients maximize the value of Shutterstock's products through effective onboarding, support, and relationship management. Responsibilities include driving product adoption, addressing renewal barriers, gathering client feedback, and identifying upsell opportunities. This role requires collaboration with internal teams to maintain high client satisfaction and retention rates.
The DAI Sr. Training Specialist will provide training on Oracle DAI processes to Department of Defense users, developing materials and managing SharePoint content. Responsibilities include delivering user training, improving training materials, and standardizing communication for WHS/FMD information.
The Contract TMF Specialist is responsible for collecting, reviewing, maintaining, and archiving regulatory documents for the Trial Master File (TMF) in compliance with GCP, ICH Guidelines, and relevant regulations. They work with various teams to ensure TMFs remain inspection-ready, track document expiration dates, upload TMF documents, provide oversight of CROs, and assist during audits.
The Supplier Success Manager at Direct Supply focuses on building and maintaining relationships with supplier accounts, ensuring their success from onboarding to maturity. The role involves using analytics to enhance supplier engagement, driving system penetration, and collaborating with internal teams to support product launches and improvements.
The Protocol Specialist identifies new opportunities within cryptocurrency, collaborates with engineering teams to ship projects, researches protocols, and engages with communities. They play a key role in supporting institutions and ensuring a good experience with newer networks and digital assets.
The Client Development Representative will support the Client Relationships team by sourcing new client opportunities, executing prospecting processes, communicating with prospects, tracking activities in a CRM, and assisting in improving the sales process.
Client Experience Specialist at One Legal, responsible for addressing and resolving client inquiries, maintaining client records, advocating for clients, and driving operational excellence. Key responsibilities include leading clients through platforms, collaborating with managers, and ensuring exceptional client service. Requirements include 2+ years in Customer Support, CRM systems experience, and SaaS knowledge. Compensation details not provided.
The Provider Enrollment Specialist manages the enrollment process for new providers with payers, ensures accurate data entry, maintains provider documentation, and communicates effectively with stakeholders. They also work towards transitioning to a paperless system by centralizing provider data in software.
The Head of Customer Quality will oversee customer communication, personnel management, and the handling of complaints to ensure compliance with regulatory requirements and continuous quality improvement. The role includes developing employees and introducing optimizations based on customer feedback.
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