Top Customer Success Jobs
As the VP of Customer Success and Implementations, you'll develop a scalable strategy, lead a team to provide exceptional customer experiences, enhance support processes, and collaborate with leadership to drive customer success and retention efforts, leveraging data to improve outcomes and subscription renewals.
Socium Media is a performance marketing agency seeking exceptional talent to join their team. The agency focuses on helping brands grow their business and recognizes the importance of employee well-being. They offer various benefits, including unlimited PTO, healthcare coverage, and a 401(k) plan. The job encourages applicants who may not meet all criteria but are excited about the opportunity.
The Cultural Resources Specialist will collaborate with scientists, engineers, and regulatory bodies to address cultural resource and regulatory issues. The role involves conducting due diligence reviews, preparing NEPA documents, assisting with permits, and managing cultural resources subconsultants. The specialist will also coordinate field studies, manage project budgets, and ensure compliance with regulations.
The Head of Customer Success will lead client relationships during implementation, focusing on retention, renewals, and customer satisfaction. They will develop strategies, set timelines for launches, nurture customer accounts, and collaborate with internal teams to ensure a successful post-sales experience.
The Client Manager is responsible for managing revenue with larger clients, developing client relationships, promoting various WFS products and services, leading internal teams, and mentoring less experienced staff. They focus on strategic thinking to enhance client value and pursue business development opportunities.
The Senior Customer Success Manager will drive the customer success strategy, manage enterprise-level client relationships, ensure timely execution of services, and identify opportunities for improvements in technology stacks. Key responsibilities include managing client satisfaction, conducting regular meetings, delivering executive reports, and collaborating with sales for expansion and renewal opportunities.
The Assistant Manager, Customer Experience will lead a team in managing customer interactions and post-onboarding services, ensuring high customer satisfaction through operational support, contract management, and strategic problem-solving. Responsibilities include overseeing service channels, analyzing feedback, implementing process improvements, and coaching staff for development.
The Quality Document Control Specialist will maintain document and record control systems to comply with Quality Management System requirements, including issuing and tracking SOPs, reviewing documents for completeness, supporting audits, and managing specifications and vendor documentation.
The Planning Specialist will oversee scheduling for cleanroom production orders, manage capacity constraints, coordinate with procurement and vendors, ensure timely material delivery, and communicate with the sales team regarding job statuses and lead times.
The Client Strategist will lead business development efforts and shape client engagements through insights and research. Responsibilities include managing relationships with key accounts, ensuring alignment between client needs and company services, and facilitating smooth transitions for clients. The role requires strong communication skills, organizational abilities, and a focus on maintaining high-quality client relationships.
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