Top Customer Success Jobs

The Senior All-Source Analyst will provide advanced operational expertise in all-source analysis, synthesizing intelligence to address national security issues. Responsibilities include leading multi-source analytical efforts, managing operational data, producing intelligence briefs, and overseeing Standard Operating Procedures.

The Customer Operations Specialist supports sales, customer service, and accounting by managing customer inquiries, processing payments, creating invoices, and assisting with monthly reports. This role requires strong interpersonal skills and the ability to identify process improvements.

The Senior Manager, Customer Solutions at Submittable directs a team of Solutions Engineers and Architects, ensuring successful client integrations of ERP and HRIS. Responsible for driving revenue targets, mentoring team members, and developing technical proposals, this role also emphasizes collaboration across departments to achieve strategic goals and improve customer outcomes.

The Client Success Manager will manage complex Enterprise Partnerships, overseeing the implementation of new partners and ensuring operational support through effective project management. Responsibilities include setting expectations, creating governance structures, tracking partner success metrics, and fostering strong relationships with partner organizations to enhance retention and satisfaction.

The Customer Success Manager will provide administrative support to ensure customers have a great experience with healthcare solutions. Responsibilities include coordinating Business Reviews, organizing trade show activities, managing customer webinars, and collaborating with marketing to create newsletters. The role also requires tracking customer engagement and securing compliance with company policies.

The Client Success Manager at Cordial ensures the success of client relationships by acting as the primary contact, creating success plans, and aligning company technology to meet client objectives while advocating for their needs. They engage with clients to understand their definition of success, manage portfolios, and contribute to contract renewals.

The Senior Customer Success Manager will drive customer satisfaction and retention by managing relationships with enterprise clients, securing expansion opportunities, and ensuring the Aria billing platform meets client needs. The role involves collaborating with cross-functional teams and proactively addressing customer concerns.