Top Customer Success Jobs
The Document Control Specialist is responsible for updating 2D and 3D drawings, maintaining configuration control of product documentation, processing change requests, and supporting engineering documentation needs. They must have CAD experience and be able to adapt to a dynamic environment.
The Local Number Portability Specialist manages and monitors Local Service Requests (LSR) and Customer Service Records (CSR) for Local Number Portability (LNP). Responsibilities include coordinating with service providers, obtaining and validating records, tracking order statuses, responding to customer inquiries, and facilitating strong relationships with customers and vendors.
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The Senior Market Research Specialist will lead market research initiatives using quantitative and qualitative methodologies to inform product development and marketing strategies. The role involves managing panels, designing research protocols, conducting surveys, focus groups, and interviews, and analyzing results to produce actionable insights.
As an Oracle Cloud Adoption Advisor, you will strengthen client relationships, ensuring successful implementation of Oracle Cloud applications. You will help clients optimize their business processes, develop strategic roadmaps, and lead project management efforts while mentoring a team and facilitating workshops for smooth adoption.
As a Senior Client Success Manager, you will manage client relationships, oversee the launch of programs, and help clients achieve their goals while ensuring seamless operations. You will communicate effectively with clients and internal stakeholders, analyze program results, and serve as a product expert.
The Field Support Representative will provide technical and logistics support to U.S. Government and Defense customers, ensuring effective problem resolution and operation of Skydio's UAS products. This role involves developing support processes, training customers, and aiding in maintenance and repair efforts, while traveling extensively to meet customer needs.
The Documentation Specialist will produce and maintain high-quality documentation such as job aides and process maps. They will support teams by capturing process changes and ensuring effective training materials are developed, while collaborating with subject matter experts and internal resources to create easy-to-understand documentation that meets project deadlines.
As a Software Onboarding Specialist, you will manage the onboarding of new customers to the Okendo platform, acting as the main point of contact to ensure successful launches. You'll collaborate with various teams, guide customers through consultations and demos, and help them achieve their business goals using Okendo's marketing solutions.
The Customer Support Technician will provide front-line support to installers and distribution partners, solving technical issues via multiple communication channels. Responsibilities include documenting cases, coordinating with engineering teams for escalations, maintaining the support knowledge base, and preparing reports to enhance product design.
As Senior Director of Customer Experience Operations, you will lead and streamline operations within the Customer Experience organization, overseeing initiatives in Customer Success Management, Professional Services, and more. Responsibilities include team leadership, cross-functional collaboration, operational management, and data analytics to enhance customer satisfaction and organizational metrics.
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