Top Senior Operations Jobs in Cleveland, OH

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.

Lead and operate RevOps: own GTM tech stack (Salesforce), forecasting, pipeline analytics, territory and comp design, data hygiene, cross-functional processes, and scale RevOps infrastructure to drive predictable revenue.

Lead building a RevOps function: design systems, data foundations, and processes; own Salesforce and integrations; create dashboards, forecasting, territory and capacity models; operationalize Sales and CS enablement, churn prediction, and merchant health scoring; support pricing, quota, compensation, and executive reporting to drive predictable revenue growth.

The Senior Operations Manager leads strategy development, manages performance evaluation, and oversees operational excellence across multiple sites, ensuring compliance and driving continuous improvement.

The Deal Desk Operations Manager oversees deal structuring and operational execution, ensuring compliance and accurate billing for revenue-generating agreements. This role requires collaboration across teams and involves managing offshore resources while driving process improvements and governance in financial operations.

This role leads the Commercial Card Implementation strategy, managing client onboarding, product enablement, operational risk, and cross-functional teams to enhance client experiences and revenue generation.

The Sr. Director of Business Operations manages the operating system for solutions delivery, focusing on cost transformation, governance, culture, vendor management, and global change.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Lead end-to-end payments and risk operations for an embedded fintech platform: merchant onboarding, underwriting, transaction monitoring, disputes, and loss management. Build reporting, data pipelines, and dashboards; move from manual processes to AI-assisted decisioning; own Stripe and partner relationships; maintain compliance and controls; present metrics to leadership; and hire and scale a lean operations team.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Lead strategy and operating model for bookkeeping, payroll, and tax services. Drive automation and AI adoption, establish scalable workflows and KPIs, grow and mentor a 25+ person team, and partner cross-functionally to align product, fintech, and go-to-market for seamless, compliant financial service delivery.

Lead programs to optimize Sales, Sales Development, and Channel Partnership processes. Manage tools, automate workflows, ensure data integrity, build dashboards, analyze customer behavior, identify at-risk accounts, and execute scalable processes to drive revenue and customer health.

The Senior Director of Operations leads national operations, ensuring service quality and compliance, while driving strategic growth and talent development across multiple states.

The Revenue Operations Manager will lead GTM technology infrastructure and Deal Operations, managing a team to enhance Salesforce implementations, optimize CPQ systems, and drive cross-functional collaboration to achieve revenue efficiency.

The Revenue Operations Manager will build and scale the RevOps function, optimize HubSpot, implement revenue processes, and provide data-driven insights.

Lead day-to-day configuration, operation, and optimization of MarTech and subscription systems (paywalls, messaging, consent, analytics). Translate business needs into platform configs, manage integrations and data flows, collaborate with engineering and legal, own launches, QA, and post-release monitoring to improve conversion, retention, and monetization.

The Business Operations Analyst will analyze business processes and technology platforms, implement improvements, and facilitate projects. Responsibilities include conducting assessments, documenting processes, collaborating with stakeholders, and ensuring the effectiveness of changes to optimize operations.

The Director of Franchise Operations will lead operations for 500+ Wingstop franchises in the Northeast, focusing on P&L management, KPIs, and team development.

The Manager of RevOps & Automation will design and enhance systems for sales and customer success, focusing on process efficiency and data-driven insights to boost revenue and retention.

As Director of Network Operations, you will oversee operational management, process development, employee training, and financial performance while ensuring customer satisfaction and strategic growth.

The Manager of Revenue Operations at Breezeway will oversee the systems and processes for Sales, Marketing, Implementation, and Customer Success, focusing on revenue performance, funnel management, and data reporting to support strategic growth initiatives.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

The Director of Revenue Operations will lead strategic sales operations, manage forecasting, pipeline analytics, and oversee the global operations team. This role focuses on improving operational excellence and collaborating with Sales and Finance departments.

The Director of Revenue Operations will manage revenue systems, processes, and analytics to enhance growth, efficiency, and team performance across Sales, Marketing, and Customer Success.