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Top Senior Customer Success Jobs in Boise, ID
Big Data • Fintech • Database • Analytics • Financial Services
As an Enterprise Client Success Manager, you will manage key accounts, foster relationships, drive growth strategies, and collaborate cross-functionally to align client goals with Array's offerings.
Top Skills:
Ai ToolsFinancial Innovation Platform
Artificial Intelligence • Software
The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.
Top Skills:
AINo-Code ToolsSupply Chain Management Technologies
Healthtech • HR Tech • Software
The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.
Top Skills:
Google SuiteMS OfficeSalesforce
Healthtech • HR Tech • Software
The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.
Top Skills:
Google SuiteMS OfficeSalesforce
Healthtech • HR Tech • Software
Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.
Top Skills:
ExcelGoogle SheetsGoogle SlidesPower Point
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.
Top Skills:
Bi ToolsGong EngageGong ForecastingPlanhatPythonSalesforceSQL
Software
The Senior Customer Success Manager will drive strategic success planning and engagement, support customer journeys, and enhance automation opportunities in enterprise accounts at Tines.
Top Skills:
APIsSaaS
Healthtech • Software
Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.
Top Skills:
CRMSaaSSalesforce
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The Director of Customer Success is responsible for enhancing customer health, driving retention, and implementing customer success strategies. This includes leading a team, collaborating across functions, setting KPIs, and fostering relationships with key accounts to ensure growth and improved customer experience.
Top Skills:
ExcelGainsightSalesforce
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The role focuses on developing digital customer success programs, creating educational content, and utilizing tools like Gainsight for analytics and engagement. Responsibilities include executing initiatives to improve customer health, optimizing life cycle journeys, and collaborating across departments to enhance customer satisfaction and retention.
Top Skills:
CmsGainsight CsGainsight PxJourney Orchestrator
Security • Cybersecurity
Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.
Top Skills:
CloudCloud ArchitectureEndpointsHybrid CloudNetworkingNumi AiOn-PremPicus Security Validation PlatformRisk Visibility And PrioritizationSecurity
Cloud • Software
The Customer Success Manager will build customer relationships, drive product adoption, deliver business reviews, and ensure retention, focusing on value realization and collaboration across teams.
Top Skills:
.NetAWSAzureGainsightGCPJavaNoSQLPythonSaaSSalesforce
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Software
As a Customer Success Manager, you'll onboard new clients, maintain relationships, drive renewals, and ensure customer satisfaction with Limble's SaaS platform.
Top Skills:
ExcelPowerPointSaaS
Cloud • Software
As a Strategic Customer Success Manager, you'll foster relationships with key clients, guiding them to success, and ensuring long-term value realization while collaborating with various teams to enhance customer experience.
Top Skills:
Microsoft Office 365Power BISalesforceSQLVideo Conferencing ToolsZendesk
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.
Top Skills:
Bluespine SoftwareData AnalyticsHealthcare Claims Data
Real Estate • Software
The Director of Client Success & Renewals leads the function to enhance customer retention and renewals, leveraging AI and data-driven strategies. Responsibilities include managing a team, optimizing account performance, and driving strategic partnerships.
Top Skills:
AISaaS
Software • Cybersecurity
We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.
Top Skills:
AWSAzureBashDockerGCPKubernetesLinuxPython
Financial Services
As a Sr. Client Success Manager, you will manage relationships with financial institution clients, leveraging data-driven insights to enhance their marketing strategies and ensure high satisfaction and ROI from Alkami's Data & Marketing solution.
Top Skills:
ConfluenceGainsightGoogle WorkspaceJIRASalesforceSlack
Healthtech
Manage end-to-end client relationships for employers, TPAs, PBMs and consultants to drive retention and growth. Lead implementation, adoption, executive reviews, performance reporting, and cross-functional issue resolution. Identify expansion opportunities, mitigate account risk, and translate data into strategic recommendations to demonstrate measurable value.
Computer Vision • Information Technology • Security • Cybersecurity
Manage and develop a team of Customer Success Engineers, driving successful implementations and overseeing customer renewal outcomes. Establish onboarding playbooks, manage escalations, and influence product roadmap based on customer feedback.
Top Skills:
ForgerockIaasIam TechnologiesOauthOktaPaasPingSaaSSAMLScim
Artificial Intelligence • Healthtech
The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.
Top Skills:
Crm Systems
Software • Automation
The Sr. Customer Success Manager advocates for customers, enhances product adoption, identifies business outcomes, manages renewals, and conveys feedback internally.
Top Skills:
Totango
Real Estate • Financial Services • PropTech
The role supports the implementation and use of SitusAMC software for clients, managing configurations, training, and production support with moderate independence.
Top Skills:
MS Office
Cloud • Software • Consulting
The Customer Success Manager will drive customer experience, manage multiple accounts, align delivery teams with client goals, and ensure project success with government agencies.
Cloud • Social Media • Software
The Senior Enterprise Customer Success Manager will operate as a strategic partner for customers, ensuring they achieve measurable value from the platform, while managing retention and expansion opportunities within a portfolio of enterprise accounts.
Top Skills:
Ci/Cd WorkflowsCloud InfrastructureDeveloper ToolingHubspot
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