Top Remote Director of Customer Success Jobs

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

Lead a global team of Technical Product Managers, driving AI-integrated product strategy and execution for Customer Success, improving productivity and customer outcomes.

Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.

The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

The Director of Customer Success is responsible for managing customer relationships, setting service expectations, and ensuring customer satisfaction by providing strategic guidance and support.

The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.

The Director of Client Success will lead the Client Success team, focusing on partner satisfaction, retention, and expansion while integrating AI-driven strategies for efficiency and value realization from the platform.

The Director of Customer Success leads a team to drive customer engagement, retention, revenue growth, and strategic account management in an educational tech context. Responsibilities include managing performance metrics, fostering executive relationships, and implementing operational improvements for customer success outcomes.

The Customer Success Manager, Director at Genesys leads enterprise customer relationships, drives business outcomes, and champions customer success initiatives while collaborating cross-functionally to achieve key growth and retention objectives.

The Associate Director of Client Success will lead a team managing client relationships, ensuring campaign success and driving client retention and growth.

The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.

The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.

The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.

The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.

The Director Client Success leads a team to ensure strong client outcomes for legal portfolios, focusing on strategy, growth, and relationship management with enterprise clients.

The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.

The Director of Customer Success leads strategies for key accounts, ensuring operational excellence and measurable ROI while mentoring a diverse team. They partner with cross-functional teams to enhance customer value and engagement for sustainable revenue growth.

The Director of Customer Success Operations will define the operational framework for the CS organization, establish KPIs, and partner with leadership to drive customer outcomes and retention.

The Director of Customer Success will manage relationships with Fortune 500 clients, ensuring optimal deployment and customer satisfaction through technical leadership and operational collaboration.

The Director, Customer Success (Digital) will lead digital strategies for customer engagement, operational excellence, and retention. Responsibilities include program design, cross-functional collaboration, and team leadership to enhance the customer journey and align with growth objectives.

The Director, Client Success manages client relationships, ensuring satisfaction and retention through proactive communication, while selling additional solutions and tracking performance metrics.

The Associate Director, Client Success role involves managing strategic client accounts in the public sector, driving revenue growth, retention, and collaboration across healthcare organizations while ensuring measurable client outcomes.