Top Remote Director of Customer Success Jobs

Lead a global Customer Success team, refining operational processes, coaching team members, and ensuring customer satisfaction and retention while driving cross-functional collaboration.

Lead the Customer Success team, develop strategies for client satisfaction and retention, manage escalations, and analyze customer data for improvements.

Lead and develop a team of Enterprise Customer Success Managers, ensure customer satisfaction, manage business outcomes, and implement best practices.

The Sr Director of Customer Success & Renewal Management will lead customer lifecycle management, drive renewals, manage a team, and enhance customer engagement.

Lead revenue operations strategies to maximize customer retention and lifetime value in the K-12 safety software market, collaborating with Finance, Customer Success, and Sales.

The Associate Director, Client Success will manage strategic employer accounts, focusing on client satisfaction, revenue growth, and collaboration across teams to enhance user adoption and experience.

The role involves leading the digital customer success strategy, driving customer engagement, activation, and retention while collaborating with product and marketing teams.

The Director of Customer Success will lead a team focused on customer adoption and retention, ensuring value delivery and performance reporting.

The Senior Director of Customer Success will lead a regional team to ensure maximum customer value, scaling operations, and developing strategies for retention and growth.

Lead the Global Customer Success team, develop strategies for customer satisfaction and retention, manage a team of 20+, and drive growth through collaboration with sales and marketing.

The Customer Success Director drives customer satisfaction, retention, and engagement by managing strategic relationships, problem-solving, and leading cross-functional teams for customer outcomes.

The Director of Client Success leads product sales execution, manages client relationships, tracks sales goals, and develops fundraising strategies for nonprofit and political organizations.

The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.

Lead and scale the Customer Success & Implementation organization, ensuring technical delivery, partner satisfaction, and operational excellence. Collaborate with Sales, Support, and Engineering to enhance conversion and retention by optimizing partner onboarding and experience.

The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.

The Director of Customer Success will define the vision for customer success, drive adoption and retention of the product, lead a high-performing team, and ensure technology translates into meaningful outcomes for K-12 institutions.

Lead the adoption of ThreatConnect's Risk Quantification platform, ensuring customer value realization and minimizing churn through effective customer support and strategic initiatives.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.

The Director of Customer Success & Operations will lead the Customer Success team to enhance customer experiences, improve retention, and increase revenue through effective program management and strategic collaboration.

Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.

The Director of Customer Success is responsible for managing customer relationships, setting service expectations, and ensuring customer satisfaction by providing strategic guidance and support.

Lead the customer success strategy for commercial segments, ensuring high-impact engagement, retention, and operational excellence while collaborating cross-functionally.

Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.

The Director leads the Enterprise Customer Success team, focusing on strategy, retention, and growth, while ensuring maximum customer value and engagement.

The Senior Manager of Customer Success will oversee a team of CSMs, drive customer engagement and retention, and improve success metrics.