Top Remote Director of Customer Success Jobs

Lead a global Customer Success team, refining operational processes, coaching team members, and ensuring customer satisfaction and retention while driving cross-functional collaboration.

The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.

The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.

The Senior Director of Customer Success will lead a team, define strategies, and build relationships with major health systems to ensure exceptional client outcomes.

The Director of Support and Customer Success will lead customer experience transformation, drive customer retention and satisfaction, and enhance support operations. Responsibilities include overseeing onboarding, support quality, and strategic initiatives while managing teams and metrics to improve overall customer success.

The Senior Director of Customer Success will lead a regional team to ensure maximum customer value, scaling operations, and developing strategies for retention and growth.

The role involves leading the digital customer success strategy, driving customer engagement, activation, and retention while collaborating with product and marketing teams.

The Customer Success Director drives customer satisfaction, retention, and engagement by managing strategic relationships, problem-solving, and leading cross-functional teams for customer outcomes.

The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.

The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.

The Director of Customer Success will define the vision for customer success, drive adoption and retention of the product, lead a high-performing team, and ensure technology translates into meaningful outcomes for K-12 institutions.

Lead the adoption of ThreatConnect's Risk Quantification platform, ensuring customer value realization and minimizing churn through effective customer support and strategic initiatives.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.

Oversee relationships with large employer clients, ensuring service quality, driving value, and fostering partnerships through strategic planning, communication, and collaboration with internal teams.

The Senior Director of Client Success will oversee relationships with key clients, ensuring exceptional service and driving growth through strategic planning and collaboration with internal teams. Responsibilities include managing client expectations, developing tailored plans for retention and upselling, and presenting data-driven insights to executives.

The Director of Customer Success will develop client relationships, manage a portfolio of health system clients, and drive product expansion while ensuring a positive experience with the SmarterDx platform.

Lead the customer success management team, drive customer engagement and satisfaction, and develop strategies for client growth and retention.

Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.

Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.

The Director of Customer Success is responsible for managing customer relationships, setting service expectations, and ensuring customer satisfaction by providing strategic guidance and support.

The Director, Client Success will lead the Client Success team, drive commercial growth, and manage relationships with enterprise-level clients in the sports and entertainment sectors.

Lead customer success management functions to enhance customer satisfaction, loyalty, and retention while optimizing support processes and team performance.

The Director of Customer Success leads a team to drive customer outcomes, engagement strategies, and retention through coaching and performance monitoring while collaborating with internal stakeholders to enhance customer experience.

Lead and scale the Technical Customer Success team, refine onboarding processes, handle technical escalations, and partner with other departments to ensure customer satisfaction and drive growth.

The Customer Success Director is responsible for managing client relationships, driving upsell opportunities, confirming renewals, and refining customer success processes while leading a team member.