Top Remote Director of Customer Success Jobs

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

The Director of Customer Success will lead the Enterprise customer segment, manage the Customer Success team, and ensure high-impact customer experiences while driving retention and growth metrics.

The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.

As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.

The Director of Customer Success will manage key account relationships, lead a team, drive revenue retention, and expand customer accounts, focusing on energy management and sustainability solutions.

The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.

Lead the adoption of ThreatConnect's Risk Quantification platform, ensuring customer value realization and minimizing churn through effective customer support and strategic initiatives.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.

The Director of Customer Success & Growth will lead post-sale customer experiences, driving retention and expansion through effective operating models and cross-functional collaboration, while ensuring clients realize value and engage deeply with the product.

The Director of Customer Success will lead the strategy and operations for customer support, focusing on engagement and retention across educational accounts, while managing a team to scale initiatives and optimize workflows.

The Director of Customer Success leads strategy and innovation to enhance customer engagement and retention across North America, managing a high-performing team and optimizing success programs using data-informed practices.

The Enterprise Customer Success Director will manage relationships with key accounts, ensure customer satisfaction, drive product adoption, and collaborate with sales and product teams.

The Senior Director will lead Virta's partnerships with health plans and PBMs, managing a team to drive customer satisfaction and identify growth opportunities while ensuring enterprise-level results for members' health.

Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.

The Director of Customer Success is responsible for managing customer relationships, setting service expectations, and ensuring customer satisfaction by providing strategic guidance and support.

Lead the customer success management team, drive customer engagement and satisfaction, and develop strategies for client growth and retention.

Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.

The Director of Customer Success will develop client relationships, manage a portfolio of health system clients, and drive product expansion while ensuring a positive experience with the SmarterDx platform.

Lead customer success management functions to enhance customer satisfaction, loyalty, and retention while optimizing support processes and team performance.

The Director of Customer Success leads a team to drive customer outcomes, engagement strategies, and retention through coaching and performance monitoring while collaborating with internal stakeholders to enhance customer experience.

Lead and scale the Technical Customer Success team, refine onboarding processes, handle technical escalations, and partner with other departments to ensure customer satisfaction and drive growth.

Lead high-value client relationships in healthcare, manage enterprise accounts, drive customer success strategies, and ensure revenue growth.

Lead customer success lifecycle for AGI platform, ensuring onboarding, adoption, and expansion while managing executive relationships and driving account growth.

The Senior Director of Customer Success will enhance client satisfaction and growth through account management and relationship building, overseeing a client portfolio, and leading a team.

The Director of Customer Success Enterprise leads a team to drive revenue growth by developing strategies for partnerships with healthcare organizations. Responsibilities include managing expansion quotas, building strategic account plans, and engaging with executive stakeholders.