Top Remote Director of Customer Success Jobs

The Client Success Director focuses on driving value for enterprise legal accounts through strategic engagement, adoption planning, and relationship management, serving as a trusted advisor.

Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.

Lead Customer Success for enterprise HR clients by owning onboarding, engagement, renewal, and expansion. Build scalable onboarding and enablement, track customer health and ROI, facilitate executive workshops, and feed customer insights into product and GTM. Hire and develop a high-performing CS team and partner cross-functionally.

Lead post-sale client relationships and program delivery for high-value advertising and custom content engagements. Manage and coach Client Success staff, oversee cross-functional execution, optimize program health and financial performance, develop operational standards and best practices, and serve as senior strategic advisor to clients and stakeholders.

Lead and unify a global Customer Success organization to build a scalable operating system driving onboarding, adoption, retention, expansion, and lifetime value. Own CS strategy, tooling (health scoring, automation, HubSpot CSP), metrics, forecasting, enablement, and cross-functional alignment while leveraging AI and 1-to-many models to grow outcomes without linear headcount increases.

The Director of RCM Analytics leads client revenue cycle performance, maximizing operational efficiency through analytics and team coordination while managing client expectations and system configurations.

Lead a portfolio of merchant clients through onboarding and ongoing program management. Serve as primary contact, drive performance and growth plans, analyze data, coordinate cross-functional teams, ensure compliance and contractual obligations, resolve operational issues, and deliver regular client reviews to maximize satisfaction and retention.

Senior Customer Success Director managing a small portfolio (2-5) of large enterprise health system accounts in the Southeast. Drive value-based care performance (ACO REACH, MSSP), platform adoption, renewals, executive relationships, and cross-functional project execution. Coach practices, use data insights to improve outcomes, and eventually manage 1-2 CSMs. Travel up to 25%.

Lead client success for large employer clients on the West Coast. Deliver data-driven value stories, support renewals and upsells with financial models, build executive-level relationships, define and hit KPIs, resolve client issues cross-functionally, and travel ~25% to maintain strong partnerships and drive retention and growth.

The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.

The Director of Client Services leads a team of Account Managers, driving client retention and growth through coaching, strategic insight, and data-driven decision-making while collaborating across departments.

Lead and expand a Customer Success team for a digital health SaaS, drive strategic outcomes across health system accounts, manage implementations, advocate for clients, track KPI-driven account health, participate in product roadmap and cross-functional collaboration to increase engagement, retention, and upsell.

The Client Success Director will lead client engagement strategies, guide clients through personal discovery processes, and manage their schedules while fostering relationships and driving measurable results.

The Client Success Director will lead client engagement strategies, fostering relationships and guiding professionals through personal development, while working remotely and flexibly.

As a Client Success Director, you'll guide clients through personal discovery, oversee engagement strategies, and drive measurable outcomes while enjoying remote flexibility and performance-based income.

Lead client relationships, develop engagement strategies, and manage outcomes in a flexible remote role focused on personal and professional growth.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

Lead global Customer Success for the Corporates and Consulting business, defining strategy, building high-performing managers and reps, driving adoption and renewals (with emphasis on GenAI), scaling digital success programs, creating playbooks and data-driven operations, and partnering cross-functionally to improve customer outcomes and retention.

Senior leader accountable for success, retention, expansion, and executive alignment of strategic healthcare clients. Owns multi-product engagements across risk adjustment, quality, analytics, and clinical programs; leads client success teams, drives measurable outcomes, influences product strategy, and ensures value realization and growth with C-suite engagement.

Lead and develop a Client Success team, manage a portfolio of client accounts, ensure retention and expansion through proactive relationship management, operationalize standardized CSM processes, monitor KPIs and client health, and collaborate cross-functionally to optimize service delivery and drive growth.

The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

Lead and coach a Customer Success team to drive retention, growth, and adoption of Genesys CX products. Own executive and quarterly business reviews, manage escalations, enable cross-functional collaboration (onboarding, services, renewals, sales), and deliver data-driven insights to realize customer outcomes and advocacy.

Senior sales hunter responsible for acquiring new enterprise clients for Analytics, AI/ML, GenAI, Data Science, and Data Engineering consulting services. Build CXO relationships, manage full sales cycle from prospecting to close, hit revenue quotas, leverage strategic partnerships (Microsoft, Databricks), and travel nationally to engage clients.

Lead a Customer Success team, manage key semiconductor accounts, drive customer adoption, and translate technical challenges into solutions for strategic growth.