Top Remote Customer Success Jobs

Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.

The Corporate Account Manager for SLED manages client relationships, drives sales growth, and ensures customer satisfaction through proactive engagement and advocacy.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

The Customer Success Team Manager will lead a team of CSMs, driving retention and growth targets, creating processes, and maintaining relationships with customers and internal partners.

The Tech Customer Success Manager engages with diverse accounts to drive growth and retention through strategic use of monday.com, collaborating with Sales and enhancing customer experience.

As a Technical Customer Success Manager at monday.com, you'll guide B2B clients in leveraging AI for business transformation, provide technical consultation, and drive product adoption through data-driven strategies.

The Customer Success Manager will lead AI consulting, drive digital transformation, and enhance client relationships, focusing on using monday.com's platform effectively.

As a SLED Customer Success Manager, you will build relationships with clients in state and local government and education, drive product adoption, and manage onboarding while leveraging data to enhance communication strategies.

The Principal Customer Success Manager develops executive relationships, oversees product deployment, implements customer success strategies, and leads team mentorship. The role requires strategic planning, project management, and customer engagement to drive product adoption and satisfaction.

As a Tech Customer Success Manager, you will drive customer growth and retention by leveraging product knowledge, engaging clients directly, and collaborating with Sales teams. Your role involves managing multiple accounts, identifying customer signals, and leading initiatives to enhance adoption of monday.com.

Manage and enhance B2B client relationships, driving product adoption and digital transformation through AI consultations and technical enablement. Identify opportunities for growth and represent customer needs to product teams.

Manage customer relationships within state and local government, ensuring success with monday.com's platform. Lead onboarding, drive product adoption, and influence product development based on client feedback. Conduct webinars and consultations to educate clients, while developing success plans and uncovering upsell opportunities.

As a Customer Success Manager at Agora, you will support clients in leveraging the platform to ensure maximum value, driving adoption and retention through strong relationships and effective onboarding.

The Senior Customer Success Team Manager leads a team focused on retention and growth, creating strategies, processes, and relationships to enhance customer success and engagement.

The role involves managing B2B accounts, championing AI integration, driving digital transformation, and fostering client relationships to achieve technical and business goals.

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.

As a Customer Success Manager, you will develop relationships, analyze customer needs, and promote product adoption while managing accounts.

The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.

The Customer Success Advocate at Motorola Solutions ensures product adoption and satisfaction by building relationships with clients, advocating for their needs, and managing account strategy to drive value and retention.

Own the customer lifecycle for strategic accounts: onboard, drive adoption, manage renewals, build C-level relationships, measure customer health, execute success plans with Sales, and facilitate reviews, trainings, and demos.

Own and execute scaled digital customer engagement programs (webinars, workshops, email, on-demand content). Administer Gainsight lifecycle campaigns, manage Marketo email programs, run Zoom webinars, track engagement signals, analyze performance, and collaborate with stakeholders to iterate on program design and operations.

Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.

Lead the global Customer Success Team, drive renewals and upsell initiatives, develop customer best practices, and oversee the TAM and IA teams.

The Customer Success Manager will build relationships with customers, drive product value, support deployments, and ensure customers achieve their goals with Moveworks.

In this role, you will enhance customer engagement by developing relationships, driving product value, managing onboarding, and gathering feedback for improvements.