Jobs at Symphony

Design, build and maintain automated test frameworks for multi-cloud (AWS/GCP) enterprise products. Develop and run API, backend and frontend automation, create mock servers, integrate tests into CI/CD, troubleshoot automation jobs, estimate test effort, and own QA sign-off and release coordination.

The Technical Support Manager will provide software application support, troubleshoot issues, ensure customer satisfaction, assist with implementations, and maintain communication with both customers and internal teams.

Support post-sale customer adoption and onboarding of Symphony's platform. Deliver standard demos and training, coordinate deployment and engagement activities, track adoption metrics, maintain customer resources, collaborate cross-functionally to resolve issues, and build product and industry expertise to drive value.

Join the Middleware team to build and maintain microservices powering real-time message delivery, tenant lifecycle management, and search. Develop features, scale services, implement automation with GitOps/CI-CD, and collaborate with SRE and senior engineers on code reviews, documentation, and operational tooling.

We are seeking a collaborative Backend Engineer with Java expertise to design, build, and maintain backend services, focusing on operational excellence and system reliability. Responsibilities include architecture, automation, and supporting production environments in a multi-cloud setting.

Build and maintain scalable test automation frameworks and QAOps infrastructure for UI, API, backend, and end-to-end testing across multi-cloud environments. Integrate automation into CI/CD pipelines, analyze test and production telemetry to identify risks, support release validation and QA sign-off, and drive quality engineering best practices across distributed teams.

Design, prototype, and maintain high-performance systems software with emphasis on firmware, device drivers, hardware interfaces, and real-time communication (WebRTC/WebSockets/REST). Debug and resolve low-level issues, collaborate with cross-functional teams, participate in code reviews, ensure security and compliance, and contribute to continuous improvement and POCs.

The Lead Client Solutions Engineer manages project delivery for clients; oversees RFP processes, resolves technical issues, and mentors team members.

The role involves leading compliance quality initiatives, designing test automation frameworks, collaborating with teams, and ensuring compliance in software development.

Hunt and close new enterprise logos across the UK and Europe for Symphony's messaging platform. Manage full sales cycle from cold outreach to contract execution, expand under-penetrated accounts, maintain accurate CRM pipeline and forecasts, and collaborate with Customer Success and Product to drive upsell and cross-departmental expansion. Represent the product to C-level and senior stakeholders and build industry networks at events.

Hunt and close new enterprise logos across Germany, Austria, and Switzerland for Symphony's messaging solutions. Run full sales cycles in German, articulate security and compliance value propositions, expand under-penetrated accounts, maintain CRM pipeline, and forecast monthly and quarterly revenue targets while engaging C-suite and technical stakeholders.