Business Development Senior Specialist

Posted Yesterday
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London, Greater London, England, GBR
In-Office
70K-100K Annually
Senior level
Financial Services
The Role
Leads enterprise business development for AI and complex SaaS solutions, developing account engagement strategies, commercial outreach methodologies, technical qualification frameworks, and go-to-market initiatives. Analyzes markets, competitors, and emerging AI trends to identify opportunities, partners cross-functionally with Product, Marketing, and Customer Success, and mentors colleagues. Requires expertise in B2B enterprise SaaS, AI go-to-market strategy, technical pipeline modeling, fintech ecosystems, CRM systems, and stakeholder influence.
Summary Generated by Built In

About us @Symphony

Secure. Connected. Intelligent.

Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.

Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.


Role Description:

The Business Development Senior Specialist drives complex, high-impact business development initiatives specialized in AI technologies and complex technical solutions. Operating with wide-ranging experience and in-depth commercial acumen, this role resolves complex issues where analysis of situations or technical sales data requires an evaluation of variable factors. The Senior Specialist acts as a key contributor to multi-dimensional technical go-to-market projects, developing new outreach concepts, methods, and strategic positioning for AI-driven products that yield sizeable business impact.



Responsibilities:

  • Enterprise AI & Tech Target Acquisition: Lead business development execution for major prospective enterprise accounts, crafting tailored engagement strategies for AI and complex technology solutions that span multiple functional stakeholders (e.g., Sales/Commercial, Finance, HR, IT, Engineering, Product, Legal).
  • Methodology & Playbook Innovation: Develop and implement new commercial outreach concepts, AI-focused qualification frameworks, and technical market entry techniques that elevate overall commercial performance.
  • Cross-Functional Initiative Leadership: Partner with Product, Marketing, and Customer Success leadership to align top-of-funnel technical sales strategies with broader go-to-market objectives, AI capabilities, and product roadmaps.
  • Market & Tech Opportunity Analysis: Perform evaluation of market dynamics, competitive technology threats, and emerging AI trends to identify non-obvious expansion opportunities within key verticals.
  • Mentorship & Technical Guidance: Help other employees improve their skills and advance their career through guidance, coaching and mentorship, both in your direct team and across the firm. Regularly provide specialized technical guidance and persuasively gain cooperation across functions.

 

Required Qualifications:

  • Education: Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
  • Domain Expertise: In-depth professional expertise in B2B enterprise SaaS and AI solution go-to-market strategies, complex technical pipeline modeling, and financial technology ecosystems. Mastery of CRM systems, sales intelligence tools, and data-driven prospecting techniques for complex technology architectures.
  • Leadership & Resource Management: Proven ability to manage complex project deliverables independently, exercise judgment in selecting evaluation criteria, and drive cross-functional alignment.
  • Communication & Stakeholder Management: Persuasive communication skills with a demonstrated ability to influence functional leaders, negotiate complex technical terms, and gain cross-departmental cooperation.

This is a general job description and is not intended to be all-inclusive of the experience, responsibilities, or duties that may be required in the role. Goals, deliverables, and responsibilities are at the discretion of management.



Compensation:

  • Salary Range: £70,000 - 100,000 base salary per year
  • Sales Commission Plan

Benefits and Perks:

  • Regional specific competitive benefits
  • Build your own Benefits (BYOB) perk
  • Local events, team building, and development opportunities 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Skills Required

  • Bachelor's degree in Business Administration, Finance, Marketing, or a related field
  • In-depth professional expertise in B2B enterprise SaaS and AI solution go-to-market strategies
  • Experience with complex technical pipeline modeling and financial technology ecosystems
  • Mastery of CRM systems, sales intelligence tools, and data-driven prospecting techniques for complex technology architectures
  • Proven ability to manage complex project deliverables independently and exercise judgment in selecting evaluation criteria
  • Ability to drive cross-functional alignment
  • Persuasive communication skills with the ability to influence functional leaders
  • Ability to negotiate complex technical terms and gain cross-departmental cooperation

Symphony Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Symphony and has not been reviewed or approved by Symphony.

  • Flexible Benefits — Feedback suggests a distinctive “Build Your Own Benefits (BYOB)” stipend/allowance is available alongside core regional benefits, enabling more individualized choices. Benefits are also framed as region-specific and competitive, implying structured options adapted to local norms.
  • Healthcare Strength — Healthcare and benefits components are portrayed as a relative bright spot, with strong marks for the benefits package in the U.S. Core coverage such as health insurance is consistently indicated as part of the overall offering.
  • Leave & Time Off Breadth — Time-off provisions are positioned as generous, including references to uncapped/unlimited PTO and observed holidays. This can translate into stronger perceived flexibility when usage norms align with team expectations.

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The Company
HQ: New York, NY
690 Employees
Year Founded: 2014

What We Do

Symphony is the most secure and compliant markets’ infrastructure and technology platform, where solutions are built or integrated to standardize, automate, innovate and liquefy financial services workflows. The Symphony platform is a vibrant community of over half a million financial professionals from 1300+ market participants underpinned by a trusted directory and omnichannel interactions across chat, voice, web, meetings and more. Symphony powers over 2,000 community-built applications and bots. Symphony was founded in October 2014 and is headquartered in New York City, with offices in London, Palo Alto, Hong Kong, Singapore, Tokyo, Stockholm, and Sophia-Antipolis.

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