About us @Symphony
Secure. Connected. Intelligent.
Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.
Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.
Role Description:
The Associate Director, Business Development works in partnership with executive leadership to set goals, refine targets, and drive enterprise sales strategies. Accountable for operational effectiveness and end-to-end execution of business development initiatives, this role makes final implementation decisions and delivers results through leading and developing team members.
Working dynamically across the financial services sector, you will establish the company as a premier communications provider within the financial marketplace. You will build high-impact relationships with traders, brokers, finance managers, operations specialists, and technologists—applying our technologies to solve workflow challenges and drive long-term user growth. This role interacts regularly with C-suite and senior leadership to influence corporate policy, manage departmental resources, align cross-functional teams (Product, Finance, Legal, Marketing), and represent customer needs to shape future product offerings.
Responsibilities:
- Revenue Generation & Account Strategy: Achieve or exceed assigned targets by developing go-to-market strategies, building pipeline, establishing new accounts, and expanding existing revenue streams across strategic financial services clients.
- People Leadership & Team Development: Provide direct leadership, coaching, and real-time performance management to sales team members to drive engagement, retention, and skill growth.
- C9 Cross-Functional Alignment: Work closely with the wider C9 team to standardize and market the service portfolio. Collaborate directly with client support, training, and product management teams to ensure seamless customer support and represent user needs for product enhancement.
- Market Positioning & Competitor Intelligence: Drive market awareness, acquire and communicate industry trends and competitor intelligence, and position our technology solutions across new and existing markets.
- Operational Governance & Reporting: Maintain accurate account plans, manage departmental budgets, provide executive reporting, and negotiate key commercial vendor/customer agreements.
- Travel: Travel as required.
Required Qualifications:
- Education: Bachelor's or Master’s degree in Business Administration, Finance, or a related field.
- Domain & Industry Knowledge: Deep expertise in global financial technology, enterprise sales strategy, corporate growth mechanics, financial workflows, and commercial governance.
- Leadership & Management: Proven track record in managing sales teams, developing talent, managing budgets, and executing large-scale organizational initiatives.
- Technical Mastery: Executive fluency in enterprise CRM systems, commercial analytics engines, BI platforms, and go-to-market technology stacks.
- Interpersonal & Communication: Exceptional C-suite negotiation and stakeholder management skills with an entrepreneurial drive to win.
Compensation:
- Salary Range: $140,000 - 190,000 base salary per year
- Sales Commission Plan
Benefits and Perks:
- Regional specific competitive benefits
- Build your own Benefits (BYOB) perk
- Local events, team building, and development opportunities
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Skills Required
- Bachelor's or Master's degree in Business Administration, Finance, or a related field
- Deep expertise in global financial technology, enterprise sales strategy, corporate growth mechanics, financial workflows, and commercial governance
- Proven track record managing sales teams, developing talent, managing budgets, and executing large-scale organizational initiatives
- Executive fluency in enterprise CRM systems, commercial analytics engines, BI platforms, and go-to-market technology stacks
- Exceptional C-suite negotiation and stakeholder management skills with an entrepreneurial drive to win
Symphony Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Symphony and has not been reviewed or approved by Symphony.
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Flexible Benefits — Feedback suggests a distinctive “Build Your Own Benefits (BYOB)” stipend/allowance is available alongside core regional benefits, enabling more individualized choices. Benefits are also framed as region-specific and competitive, implying structured options adapted to local norms.
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Healthcare Strength — Healthcare and benefits components are portrayed as a relative bright spot, with strong marks for the benefits package in the U.S. Core coverage such as health insurance is consistently indicated as part of the overall offering.
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Leave & Time Off Breadth — Time-off provisions are positioned as generous, including references to uncapped/unlimited PTO and observed holidays. This can translate into stronger perceived flexibility when usage norms align with team expectations.
Symphony Insights
What We Do
Symphony is the most secure and compliant markets’ infrastructure and technology platform, where solutions are built or integrated to standardize, automate, innovate and liquefy financial services workflows. The Symphony platform is a vibrant community of over half a million financial professionals from 1300+ market participants underpinned by a trusted directory and omnichannel interactions across chat, voice, web, meetings and more. Symphony powers over 2,000 community-built applications and bots. Symphony was founded in October 2014 and is headquartered in New York City, with offices in London, Palo Alto, Hong Kong, Singapore, Tokyo, Stockholm, and Sophia-Antipolis.
