Jobs at American Family Insurance

Summer intern supporting insurance product pricing, underwriting, data engineering projects, analytics pipelines, cloud-based data platforms, and applications using agentic AI. The role provides hands-on experience with Python, BigQuery, and Airflow while offering exposure to business operations, networking, and professional coaching.

Manage enterprise cash and liquidity, treasury operations, banking relationships, financial institution partnerships, risk controls, reporting, and treasury technology initiatives. Execute cash transactions, monitor fraud prevention alerts, administer bank accounts and platforms, support forecasting, improve processes, and provide financial insights. The role partners cross-functionally to optimize cash utilization, strengthen controls, and implement scalable treasury solutions.

Develop scalable data pipelines, ETL workflows, data quality checks, big data applications, and visualization tools. Perform exploratory data analysis, prototype data ingestion and transformation technologies, and collaborate on cross-functional teams to deploy data-driven applications. The intern will also build productivity tools and automate workflows using databases, cloud platforms, and infrastructure-as-code technologies.

Supports enterprise data initiatives through exploratory analysis, scalable data pipeline development, data-driven applications, emerging technology prototypes, data quality automation, productivity tools, big data applications, and visualization tools. The intern collaborates cross-functionally and applies Python or Java, SQL, cloud platforms, Linux scripting, databases, and infrastructure-as-code practices.

Supports property and casualty actuarial pricing and ratemaking through loss, premium, and expense analysis; statistical modeling; competitive analysis; rate indications; scenario testing; pricing tool development; and regulatory rate filing support. The role prepares analyses for pricing decisions, monitors portfolio trends, supports new product pricing, and assists with stakeholder discussions. It requires at least two years of actuarial experience, three passed Casualty Actuarial Society exams, and proficiency in Excel plus a programming or query language.

Leads American Family’s community engagement strategy through strategic roadmaps, partnerships, resilience initiatives, governance, KPIs, reporting, and executive recommendations. The role collaborates with nonprofits, universities, industry groups, public-sector partners, and internal stakeholders to advance community resilience, housing accessibility, disaster recovery, and sustainable business value. It requires research, data interpretation, cross-functional leadership, stakeholder engagement, and influence without direct authority.

Supports competitive intelligence and product strategy for Home and Auto insurance. Develops executive reporting, competitor profiles, predictive indices, rate-change scenarios, market research, and threat/opportunity analyses. Provides insights for product design, pricing, underwriting, new product development, and go-to-market decisions. Maintains competitive dashboards, scorecards, and business partner updates while conducting filing research and delivering recommendations to product development teams.

Performs complex product and operational analysis for insurance products, including performance monitoring, root-cause analysis, pricing and underwriting evaluations, competitive intelligence, executive reporting, and strategic recommendations. Partners with product, actuarial, underwriting, claims, and state management teams to improve profitability and growth. Leads analytical projects, automates recurring reporting, and applies SQL, visualization, and AI-assisted analytics.

Leads software solution delivery, enterprise architecture, cloud and infrastructure services, product roadmaps, and technology operations. Manages cross-functional teams, stakeholders, budgets, risks, implementation plans, system performance, and service availability. Establishes technology platforms and operating models while supporting agile delivery, employee development, and business alignment.

Leads software solution delivery, enterprise infrastructure, cloud and end-user service operations. Develops technical roadmaps, architectures, product backlogs, implementation plans, budgets, and KPIs while managing risks, vendors, stakeholders, and cross-functional teams. Oversees system performance, availability, deployments, and project completion. Builds a collaborative engineering culture through goal setting, feedback, performance management, and team development.

Partners with Product Management and business leaders to analyze product performance, identify root causes, monitor state and program results, assess competitors and market trends, and recommend profitable product or underwriting improvements. Builds reports, translates business questions into analytical requirements, validates data, communicates insights, and automates recurring analysis. Collaborates with pricing, actuarial, underwriting, claims, and state management teams.

Principal Enterprise Architect shaping enterprise technology strategy, target-state architectures, roadmaps, standards, governance, resiliency, AI enablement, and major technology programs. The role translates business goals into technical outcomes, leads architecture reviews, embeds cybersecurity and regulatory requirements, mentors architects and engineers, and influences executive stakeholders. It requires broad expertise across applications, data, AI, cloud, integration, infrastructure, and security, with hybrid work in Boston or Madison and up to 10% travel.

Designs, engineers, integrates, and maintains Privileged Access Management and cybersecurity solutions. Responsibilities include developing PAM frameworks and roadmaps, automating security processes, triaging identity incidents, identifying vulnerabilities, mitigating cyber risk, conducting threat analysis, supporting penetration testing, and managing changing access requirements. The role collaborates with IT and business teams, maintains IAM documentation and standards, and develops security measures for hybrid environments.

Leads development, modernization, architecture, reliability, and support for Guidewire Commercial Lines PolicyCenter applications. Designs scalable and secure solutions, leads technical reviews, resolves complex production issues, reduces technical debt, establishes engineering standards, mentors engineers, and drives platform modernization. Collaborates with architects, product teams, engineering leaders, and business stakeholders on integrations, planning, estimation, and technical execution.

Designs, develops, tests, documents, and maintains moderate-to-complex software applications and integrations. Provides technical guidance, analyzes requirements, creates system specifications, develops scalable Java and Node.js applications and APIs, supports application architecture, and ensures quality, security, and performance standards. Preferred experience includes Genesys Cloud configuration, integrations, and platform support. Candidates must acquire three Genesys certifications within six months.

Designs, develops, tests, documents, and maintains moderate to complex business applications. Analyzes requirements, creates system designs, identifies dependencies, estimates development effort, and supports integration across applications, databases, and technology platforms. Provides technical guidance, leads development walkthroughs, ensures adherence to software quality and security standards, and recommends improvements to planning, design, development, and testing processes.

Design, build, and operate an internal developer platform across AWS and GCP. Lead Backstage developer portal development, Kubernetes and IaC foundations (Terraform, Crossplane), CI/CD pipelines (GitLab CI/CD), artifact management (JFrog), and observability (Datadog). Drive automation, GitOps, SRE practices, DevSecOps, troubleshooting, and developer experience improvements while collaborating with engineering teams.

Lead network design, implementation, maintenance, and security across multiple sites. Troubleshoot networks, manage vendors, document configurations and metrics, and drive continuous improvement using Cisco SD‑WAN, Meraki, ACI, Infoblox, automation (Python, Ansible, Terraform), cloud networking, and GitLab CI/CD within Agile teams.

Design, build, support, and maintain telephony systems and integrations. Perform Node.js, Java, and API development, create low-level designs and documentation, estimate effort, conduct testing, and provide technical leadership for telephony platforms and integrations.

Design, build, and operate a multi-cloud (AWS/GCP) internal developer platform. Develop Kubernetes and IaC foundations, Backstage portal/plugins, CI/CD pipelines, automation, observability (Datadog), and SRE practices. Drive developer self-service, platform reliability, security, and operational best practices across engineering teams.