Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.
#LI-remote
Position Compensation Range:
$113,000.00 - $194,000.00Pay Rate Type:
SalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities
Manage caseload to obtain successful outcomes through:
- Proactively managing Outside Counsel.
- Holding outside counsel accountable for meeting the requirements of the Company.
- Implementing appropriate strategy to drive the file toward successful resolution.
- Specific analysis and development of defense strategy for the life cycle of the file, to include initial file analysis and strategy, and following through on the strategy of a file and adjusting same as the litigation dictates.
- Adherence to litigation best practices (i.e. develop strategy, appropriate motion practice, proper trial preparations, etc.)
- Timely escalation and reporting on files as required.
- Collaboratively participate in regular meetings/communications with management and attorney team members to review file handling/strategy, reserving practices, risk management, process adherence, and performance
- Effective presentation of files to senior leadership.
- Actively manage file cycle, including timely file closing.
- Implementing appropriate reserving practices, including early recognition of reserve deficiencies, timely adjustments, and obtaining authority when appropriate.
- Early recognition of coverage issues, drafting RORs, and incorporating coverage analysis or status into case evaluations and engage Coverage partners as appropriate.
Specialized Knowledge & Skills Requirements
- Demonstrated experience providing customer-driven solutions, support or service
- Demonstrated experience preparing civil pleadings, motions and discovery and deposing witnesses.
- Demonstrated litigation experience.
- Solid knowledge and understanding of rules of Professional Responsibility for the jurisdiction in which they practice.
- Solid knowledge and understanding of tort, contract, and insurance law.
- Admitted to the state bar in the state where they are located or (1) admission to the bar within one year of hire for individuals who must pass a bar exam or portions of a bar exam to be admitted or (2) bar admission as soon as practicable but no later than 60 days of hire for individuals with diploma privilege or who are eligible for in-house counsel registration.
- Juris Doctor
Additional Specialized Knowledge & Skills
- Prior experience with external counsel management a plus.
- Experience with first- and third-party bad faith litigation in western U.S. states a plus.
- Must take and pass an adjuster license exam within 6 months of hire.
Travel Requirements
- Up to 50%.
Physical Requirements
- Work that primarily involves sitting/standing.
Additional Information
- To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
- Offer to selected candidate will be made contingent on the results of applicable background checks
- Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
- Sponsorship will not be considered for this position unless specified in the posting
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.
#LI-MN2Skills Required
- Juris Doctor degree
- Admission to the state bar where the candidate is located, or admission within the specified post-hire timeframe
- Demonstrated litigation experience
- Experience preparing civil pleadings, motions, and discovery
- Experience deposing witnesses
- Knowledge of professional responsibility rules for the applicable jurisdiction
- Knowledge of tort, contract, and insurance law
- Demonstrated customer-driven solutions, support, or service experience
- Pass an adjuster license exam within six months of hire
- External counsel management experience
- Experience with first- and third-party bad faith litigation in western U.S. states
American Family Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Family Insurance and has not been reviewed or approved by American Family Insurance.
-
Pay Growth & Progression — Compensation has seen multiple increases, including a higher internal minimum hourly wage effective 2025 for many customer‑facing and claims roles. These moves indicate continued investment to raise the pay floor and improve total rewards competitiveness.
-
Retirement Support — The total package includes a 401(k) with company match alongside a company‑funded cash‑balance pension, strengthening long‑term financial security. This combination is positioned as a standout element within the overall benefits mix.
-
Parental & Family Support — Paid parental leave was expanded in 2025 for birthing parents and for all parents, including adoptive and foster. Caregiver leave adds further family support within the leave portfolio.
American Family Insurance Insights
What We Do
For more than 85 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.
