Position Compensation Range:
$131,000.00 - $220,000.00Pay Rate Type:
SalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
This role has been not approved for sponsorship now or in the future. This also includes current Candidates that have an approved F1 / OPT/ STEM qualification.
Core Qualifications & Responsibilities:
Developer Experience (DevX) & Backstage Development:
- Proven experience in designing, implementing, and managing an internal developer portal, preferably with Backstage.io.
- A strong desire to improve the developer experience by creating self-service tools and streamlining workflows.
- Expertise in developing custom Backstage plugins and customizing the platform using TypeScript, Node.js, and React to meet the unique needs of our developers.
- Experience configuring and managing the Backstage Software Catalog to provide a unified view of services, documentation, and tooling.
- Ability to create and maintain software templates using Backstage's Scaffolder to standardize project creation and enforce best practices.
Cloud and Infrastructure Management:
- Extensive experience with at least one major cloud provider (AWS, GCP) and familiarity with the other. This includes expertise in core services like VPC, IAM, S3, and managed Kubernetes (EKS, GKE).
- Proficiency in Infrastructure as Code (IaC) principles and hands-on experience with tools like Terraform to automate the provisioning and management of cloud resources.
- Experience with Crossplane.io to manage cloud services and infrastructure through a unified, Kubernetes-native API. This includes creating and managing composite resources to abstract away the complexity of the underlying infrastructure.
- Strong understanding of containerization technologies, including Docker and Kubernetes, and their ecosystems.
CI/CD & DevOps Mindset:
- Solid experience with CI/CD principles and proficiency in building and maintaining pipelines using GitLab CI/CD.
- Experience integrating various tools into CI/CD pipelines to automate builds, testing, and deployments.
- Proficiency in managing software artifacts and dependencies using JFrog Artifactory. This includes creating and managing repositories and integrating Artifactory with our CI/CD pipelines.
- A strong scripting and automation skill set using languages like Python, Go, or Bash.
Observability & Site Reliability Engineering (SRE):
- A solid understanding of SRE principles, including Service Level Objectives (SLOs), error budgets, and a focus on reliability, scalability, and performance.
- Hands-on experience with Datadog for full-stack observability, including setting up monitors, creating dashboards, and using APM for distributed tracing.
- A proactive approach to identifying and resolving platform issues before they impact developers.
- Experience in troubleshooting complex, distributed systems and a methodical approach to problem-solving.
Software Development Fundamentals:
- Strong programming skills in languages such as Python, TypeScript, and JavaScript.
- Experience with web development fundamentals and API design (REST, GraphQL).
- A solid understanding of software development lifecycle (SDLC) best practices, including version control with Git.
- Demonstrated knowledge of modern SDLC practices and operating models (e.g., Agile, product-based teams, platform-as-a-product).
- Demonstrated experience delivering and operating cloud platforms in both AWS and GCP, including core services for compute, storage, networking, IAM, and managed Kubernetes.
- Demonstrated experience designing, building, and operating Kubernetes platforms and tooling (e.g., cluster lifecycle, upgrades, workload onboarding patterns, ingress, service discovery, secrets/config management).
- Demonstrated experience with Infrastructure as Code and reusable module patterns across cloud providers (e.g., Terraform; CloudFormation as needed), including pipeline integration, versioning, and promotion strategies.
- Demonstrated experience with CI/CD tooling and practices (e.g., Jenkins, GitLab CI, GitHub Actions, Bitbucket pipelines), including build/test/release automation, artifact management, and environment deployment strategies.
- Demonstrated experience with GitOps and deployment automation patterns (e.g., Argo CD/Flux where applicable) for Kubernetes and cloud workloads.
- Demonstrated experience with observability and operational practices (monitoring/alerting, centralized logging, tracing, dashboards, on-call readiness, incident response, runbooks).
- Demonstrated experience applying SRE/operational metrics and reliability practices (SLIs/SLOs, error budgets, capacity/performance considerations).
- Demonstrated systems and network fundamentals for cloud environments (VPC/VNet design, DNS, routing, load balancing, proxies/firewalls, certificate/TLS basics).
- Demonstrated programming/scripting capability in one or more of: Python, Go, Java, Shell/Bash; strong Linux fundamentals.
- Demonstrated experience integrating services and tools through APIs and secure communication patterns across applications, databases, and platforms.
- Demonstrated knowledge of DevSecOps practices (secrets management, vulnerability scanning, least privilege, supply-chain controls such as signing/SBOM where applicable, and automated policy enforcement).
Licenses
- Not applicable.
Travel Requirements
- Up to 10%.
Physical Requirements
- Work primarily involves sitting/standing.
Working Conditions
- Not applicable.
- To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
- Offer to selected candidate will be made contingent on the results of applicable background checks
- Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
- Sponsorship will not be considered for this position unless specified in the posting
Preferred Qualifications:
- Previous experience in a dedicated Platform Engineering or Developer Experience (DevX) team.
- Contributions to open-source projects, especially Backstage or other developer tools.
- Familiarity with securing CI/CD pipelines and implementing secure coding practices.
- Excellent communication and collaboration skills, with the ability to work effectively with developers, product managers, and other stakeholders.
• • A product-oriented mindset, treating the internal developer platform as a product with developers as your customers.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.
#LI-BC2Skills Required
- Designing, implementing, and managing an internal developer portal (preferably Backstage.io)
- Developing custom Backstage plugins and customizing platform using TypeScript, Node.js, and React
- Configuring and managing Backstage Software Catalog and Scaffolder templates
- Extensive experience with AWS (VPC, IAM, S3, EKS) and GCP (GKE) cloud services
- Infrastructure as Code using Terraform (and CloudFormation as needed)
- Experience with Crossplane to manage cloud services via Kubernetes-native APIs
- Containerization and Kubernetes platform design, operation, and tooling (cluster lifecycle, ingress, service discovery, secrets management)
- Building and maintaining CI/CD pipelines (GitLab CI/CD) and integrating tools into pipelines
- Artifact management using JFrog Artifactory and pipeline integration
- Scripting and automation skills in Python, Go, or Bash
- Observability and SRE practices including Datadog, SLOs/SLIs, monitoring, dashboards, and incident response
- Strong programming skills in Python, TypeScript, and JavaScript; web fundamentals and API design (REST, GraphQL)
- Experience with CI/CD tooling and practices (Jenkins, GitHub Actions, Bitbucket Pipelines) and GitOps (Argo CD/Flux)
- DevSecOps practices (secrets management, vulnerability scanning, least privilege, supply-chain controls/SBOM, automated policy enforcement)
- Linux fundamentals and systems/network knowledge for cloud environments (VPC design, DNS, routing, load balancing, TLS basics)
- Previous experience in a dedicated Platform Engineering or Developer Experience team
- Contributions to open-source projects, especially Backstage or developer tools
- Familiarity with securing CI/CD pipelines and implementing secure coding practices
- Excellent communication and collaboration skills; product-oriented mindset treating platform as a product
American Family Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Family Insurance and has not been reviewed or approved by American Family Insurance.
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Pay Growth & Progression — Compensation has seen multiple increases, including a higher internal minimum hourly wage effective 2025 for many customer‑facing and claims roles. These moves indicate continued investment to raise the pay floor and improve total rewards competitiveness.
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Retirement Support — The total package includes a 401(k) with company match alongside a company‑funded cash‑balance pension, strengthening long‑term financial security. This combination is positioned as a standout element within the overall benefits mix.
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Parental & Family Support — Paid parental leave was expanded in 2025 for birthing parents and for all parents, including adoptive and foster. Caregiver leave adds further family support within the leave portfolio.
American Family Insurance Insights
What We Do
For more than 85 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.
