You will report to a senior manager, engineering.
In this hybrid, you will be expected to work a minimum of 10 days per month from the office in Madison, WI.
Position Compensation Range:
$69,000.00 - $115,000.00Pay Rate Type:
SalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities
•Assists in the development, enhancement and maintenance of tools, systems and software solutions.
•Participates in the integration and testing of systems/solutions.
•Assists in the troubleshooting of issues with tools, processes, applications or infrastructure.
•Assists with technology evaluations and re-engineering activities to support strategy definition and continuous improvement activities.
•Builds strong relationships with peers across functions through collaborative engineering operations and initiatives. Implement automated solutions to enable development needs.
•Participates in the development of system/solution measures to ensure solutions are fully integrated.
•Responds to the changing system/solution needs of the company and our clients with agility and flexibility.
Specialized Knowledge & Skills Requirements
•Demonstrated experience providing customer-driven solutions, support or service.
•Basic knowledge and understanding of system/software designs and system deployments.
•Basic knowledge and understanding of Software Engineering and Computer Science.
•Basic knowledge and understanding of multiple IT subject areas (e.g. development, testing, configuration, deployment, monitoring etc.)
•Basic knowledge and understanding of infrastructure technologies and application development methodologies.
•Basic System Administration (configurations, installations, patch management, server maintenance, etc.) and Network Management (firewalls, proxies, IP management, routing, DNS).
•Limited experience establishing, using and supporting integration and communication protocols between applications, databases, and technology platforms.
•Basic knowledge and understanding of coding principles in choice of scripts (Powershell, Shell, Perl) or any programming language Java, Python.
Additional Knowledge & Skills
•Bachelors in computer science or engineering strongly desired.
Travel Requirements
•Up to 10%.
Physical Requirements
•Work that primarily involves sitting/standing.
Working Conditions
•Not Applicable.
- To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
- Offer to selected candidate will be made contingent on the results of applicable background checks
- Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
- Sponsorship will not be considered for this position unless specified in the posting
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.
#LI-MN2Skills Required
- Demonstrated experience providing customer-driven solutions, support, or service
- Basic knowledge of system and software design and system deployments
- Basic knowledge of software engineering and computer science
- Basic knowledge of IT areas including development, testing, configuration, deployment, and monitoring
- Basic knowledge of infrastructure technologies and application development methodologies
- Basic system administration knowledge, including configurations, installations, patch management, and server maintenance
- Basic network management knowledge, including firewalls, proxies, IP management, routing, and DNS
- Limited experience establishing, using, and supporting integration and communication protocols between applications, databases, and technology platforms
- Basic coding knowledge in PowerShell, Shell, Perl, Java, Python, or another programming language
- Bachelor's degree in computer science or engineering
American Family Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Family Insurance and has not been reviewed or approved by American Family Insurance.
-
Pay Growth & Progression — Compensation has seen multiple increases, including a higher internal minimum hourly wage effective 2025 for many customer‑facing and claims roles. These moves indicate continued investment to raise the pay floor and improve total rewards competitiveness.
-
Retirement Support — The total package includes a 401(k) with company match alongside a company‑funded cash‑balance pension, strengthening long‑term financial security. This combination is positioned as a standout element within the overall benefits mix.
-
Parental & Family Support — Paid parental leave was expanded in 2025 for birthing parents and for all parents, including adoptive and foster. Caregiver leave adds further family support within the leave portfolio.
American Family Insurance Insights
What We Do
For more than 85 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.
