Top Senior Operations Jobs in Wilmington, NC

Leads Wrike’s global GTM Operations function across Sales, Customer Success, and Marketing. Responsibilities include revenue planning, quota allocation, territory design, capacity modeling, retention and growth program management, executive operating cadences, commercial governance, and deal-process optimization. The role manages a global team of up to 15 operations partners and analysts while advising executive leadership on SaaS metrics, forecasting, compensation, and cross-functional revenue execution.

Own the demand-side merchandising and discoverability strategy for Airbnb Experiences. Partner with Product, Engineering, and Supply on ranking, personalization, placement, and experimentation. Build dashboards and measurement systems to evaluate discoverability and merchandising performance, close analytics gaps, and guide investment decisions. Influence technical roadmaps, align senior stakeholders across competing mandates, and coordinate channel strategies with marketing leads.

Own the company’s business and people operations infrastructure, including utilization, capacity and workforce planning, margin reporting, delivery processes, people operations, tool governance, and AI automation. Manage two operations and recruiting team members, establish operating cadences, improve reporting accuracy, optimize SOPs and workflows, and deploy production AI systems. Partner with executive leadership to support hiring, compensation, profitability, organizational planning, and scalable service delivery.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Own the systems, data, forecasting, and processes powering the SaaS go-to-market engine. Responsibilities include optimizing HubSpot and the broader revenue technology stack, improving attribution and data quality, managing PLG-to-sales-assist funnels, developing forecasts and scenario models, automating lead-to-cash and renewal workflows, building dashboards, supporting pricing and packaging tests, and aligning Marketing, Sales, Customer Success, Product, Payments, and Finance around revenue growth.

Own the end-to-end B2B2C enrollment funnel for Customer Success, including reporting, data modeling, funnel metrics, dashboards, attribution, and operating cadences. Identify data and process gaps, deliver decision-ready recommendations, lead stakeholder reviews, and drive cross-functional improvements across Operations, Customer Success, Marketing, and Engineering. Lead annual Customer Success planning for capacity, territories, quotas, incentives, roadmaps, and targeting.

Owns Fireworks’ marketing operations infrastructure, including marketing technology, data architecture, lifecycle management, lead scoring, attribution, analytics, governance, planning cadences, budgeting, vendor management, and cross-functional program management. The role ensures reliable pipeline reporting, efficient campaign operations, compliant data practices, aligned marketing priorities, and executive visibility into performance, capacity, and spend.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Own revenue operations reporting, analytics, and business performance insights. Lead strategic initiatives that improve revenue, growth, conversion, efficiency, and contractor network performance. Partner with Sales, Product, Engineering, Finance, and CX to turn data into shipped solutions, automate recurring workflows, manage vendor and cost visibility, and support leadership, board, investor, and sales reporting.

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.

Lead operations for an accounting services firm with a focus on delivery quality, change management, and operational excellence to support growth and integration across acquisitions.

Lead and own daily crypto and fiat settlement and trading operations: investigate and resolve breaks, run reconciliations, manage trade lifecycle, automate tasks with Python, run partner go-lives, use LLM tooling, build operational dashboards, and serve as technical SME and on-call responder.

Lead billing and payment operations for US and select international markets. Drive strategy and roadmap execution, optimize payment success and reconciliation, manage vendors, mitigate fraud and chargebacks, deliver reporting/insights, and coach a small payments operations team while partnering cross-functionally with Product, Engineering, Finance, and Risk.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

The Director of Franchise Operations will lead operations for 500+ Wingstop franchises in the Northeast, focusing on P&L management, KPIs, and team development.

The Business Operations Analyst will analyze business processes and technology platforms, implement improvements, and facilitate projects. Responsibilities include conducting assessments, documenting processes, collaborating with stakeholders, and ensuring the effectiveness of changes to optimize operations.

The Revenue Operations Manager will build and scale the RevOps function, optimize HubSpot, implement revenue processes, and provide data-driven insights.

The role involves establishing an Enterprise SaaS Revenue Operations function, overseeing revenue forecasting, pipeline analysis, and collaborating across teams to improve processes.

Manage onboarding, policy administration, and bordereaux workflows; ensure data integrity and SLA adherence; produce reports using Snowflake, Power BI, and Excel; collaborate cross-functionally to document SOPs and implement process improvements.

Manage and optimize Revenue Operations, enhancing processes across Sales, Marketing, and Customer Success to improve productivity and forecasting accuracy.

Leads revenue operations, CRM optimization, sales and revenue process design, forecasting, pipeline management, reporting, dashboards, sales technology adoption, and performance analytics. Partners with Finance, Sales, Marketing, and senior leadership to improve revenue predictability, operational efficiency, and growth. Manages the Revenue Operations team and oversees commission plan design and administration.

Join a specialized talent community for senior operations leaders at HelloFresh, focusing on career growth and networking with industry peers.

Leads cross-studio art business operations by maintaining visibility into capacity, utilization, assignments, availability, demand, and project transitions. Aligns studio supply with Business Development opportunities, supports RFP staffing scenarios, establishes operating cadences, coordinates partner integration, identifies risks, and escalates bottlenecks. Provides leadership reporting and develops a scalable operational model across regions while avoiding direct staffing, account ownership, commercial negotiation, or day-to-day production responsibilities.

Serve as the primary Sales Operations partner for a North American business unit. Coordinate forecasting, pipeline reviews, performance reporting, planning, territory segmentation, quota modeling, and business reviews. Analyze sales metrics, identify risks and opportunities, improve data quality, and deliver leadership recommendations. Partner cross-functionally with Finance, Marketing, Customer Success, and technical teams to define requirements, automate reporting, streamline workflows, and lead analytical projects.

Own underwriting operations from submission intake through policy issuance, servicing, renewals, commissions, and dividends. Lead a distributed operations team, manage capacity, training, quality assurance, audits, SLAs, and performance metrics. Improve broker experience, data integrity, automation, and cost per bound submission. Partner with Product to develop operational solutions, drive adoption, and measure results. Ensure accurate policy processing, reconciliation, documentation, and timely resolution of outstanding items and disputes.