Top Customer Success Jobs in Wilmington, NC
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
The Application Support Specialist at Apiture will resolve and provide solutions to technical problems for customers, working closely with internal and external teams. The role involves documenting investigations, analyzing logs, and developing solutions while being part of an on-call rotation, working efficiently in a fast-paced environment.
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The POS Deployment Specialist will consult with customers on implementing MealSuite hardware and train them on POS functionality while travelling extensively across the US. The role involves collaborative teamwork, developing tools and processes, enhancing training materials, and providing customer education and support for optimal technology adoption.
The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.
The Microsoft Identity Manager (MIM) Specialist will implement and manage IAM solutions, oversee MIM configurations, develop automation scripts, and ensure compliance with security policies while collaborating with cross-functional teams.
As a Customer Support Specialist, you will assist customers with fuel purchases and product navigation through phone calls, live chats, and emails. You will also follow up with customers and truck stop partners, ensuring exceptional service while developing a deep understanding of the Mudflap product. Your role will involve cross-functional collaboration to enhance customer service.
In this role, you will build and maintain strong client relationships, ensure timely delivery of solutions, communicate progress to stakeholders, identify opportunities for growth, assist in challenging requests, and manage administrative tasks.
The Senior Customer Support Specialist at Zipline delivers first-class customer service by supporting the frontline team and Account Managers. Responsibilities include managing customer inquiries via live chat or email, identifying and escalating issues, maintaining a positive tone, and contributing to internal documentation and training for new hires.
The Customer Support Specialist at Zipline will provide first-class customer service by responding to customer inquiries via chat and email, escalating technical issues, collaborating with team members, and assisting in training new hires. They will also identify common problems and gather customer feedback for product improvements.
The Customer Success Manager will lead a team to enhance customer satisfaction and retention, develop strategies for upselling, resolve issues, analyze customer metrics, and collaborate with various teams to ensure effective service delivery.
Top Companies in Wilmington, NC Hiring Customer Success Roles
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