Top Senior Level Customer Success Jobs in Wilmington, NC

The Partner Engagement Manager leads the implementation of Onebrief software at military headquarters, supports customers, recommends product improvements, and resolves product incidents while fostering user relationships and driving software adoption.

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Digital Engagement Manager will oversee customer relationships for the Population Intelligence platform, drive client success, manage product adoption, and facilitate audience activation through agency collaboration and process optimization.

The Senior Implementation Manager will partner with Enterprise customers to develop deployment strategies and manage complex project plans, ensuring efficient implementation of the product while acting as an advocate for customer feedback.

The Senior Sales Engineer will assist Account Executives, lead product demonstrations, design custom solutions, and advocate for customer feedback to improve offerings.

As a Senior Technical Curriculum Developer, you will create engaging cloud engineering content, improve training materials, and collaborate with engineering teams to enhance courses for Datadog's users.

Manage strategic partnerships at Zapier, focusing on building relationships and co-developing product experiences with technology partners, driving new business and growth initiatives.

Lead and mentor a team of Customer Care Advisors, providing guidance on complex inquiries and driving process improvements to enhance customer experience.

Lead and manage a team focused on customer experience and operational efficiency, developing workflows, analyzing performance data, and fostering a supportive culture.