Top Entry Level Tech Support Jobs in Salt Lake City, UT

Serve as first point of contact for technical support via phone, email, and chat. Troubleshoot hardware, Windows OS, network/VPN, Active Directory account issues, and Church meetinghouse technology. Use remote support tools and CRM to document interactions, escalate complex issues, and deliver empathetic, customer-focused resolutions while maintaining productivity and quality standards.

Provide first-line technical support for desktops, laptops, mobile devices, and applications. Troubleshoot network connectivity, VPN, Active Directory password issues, and Windows OS problems; log contacts in CRM, escalate complex issues, and support remote users in English and Spanish.

Serve as the initial point of contact providing basic-to-intermediate technical support for desktops, laptops, mobile devices, and applications. Troubleshoot network connectivity, VPNs, and Windows OS; remote into user devices; record contacts in CRM; escalate complex issues; maintain productive customer relationships and offer alternative solutions. Work under general supervision and follow policies and procedures.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.

Provide technical support to residential customers, resolving service-related issues, configuring hardware and software, and scheduling technician visits as needed.