Top Customer Success Manager Jobs

Manage a portfolio of 200+ restaurant accounts to drive onboarding, adoption, retention, and expansion. Execute structured onboarding, optimize campaigns, provide data-driven insights, resolve escalations, and collaborate with Sales, Product, and Engineering to advocate for customer needs and growth.

The Client Success Manager builds strong client partnerships, drives engagement and outcomes through proactive planning, manages contracts, and coordinates marketing initiatives to enhance client experience and performance metrics.

Own a book of post-sale financial services customers, run implementations and escheatment cycles, ensure regulator-ready delivery, build processes, playbooks, dashboards and runbooks, run QBRs, liaise with ops/engineering, and use data to drive retention, satisfaction, and on-time filings.

Manage a book of mid-market/enterprise customers as a trusted advisor: lead onboarding, training, expansions, and renewals; drive revenue growth; provide technical guidance on prompts, workflows, and API integrations; troubleshoot with Product & Engineering; and build scalable CS processes, playbooks, and documentation.

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

The Customer Success Manager will manage post-launch relationships with enterprise customers, drive adoption and engagement, ensure renewals and upsells, and enhance customer value through collaboration with internal teams.

Manage customer relationships, implement onboarding processes, improve customer experience, analyze data, minimize churn, and facilitate product training.

The Customer Success Manager II proactively manages customer relationships, resolves issues, and ensures customer satisfaction while driving business alignment and communication with internal teams.

The Customer Success Manager will build client relationships, implement success strategies, conduct reviews, analyze metrics, and identify growth opportunities.

The Customer Success Manager will build client relationships, drive product adoption, and work cross-functionally to improve customer experience.

The Customer Success Manager fosters client relationships, drives renewals and upselling, measures account health, and ensures customer satisfaction while managing multiple priorities.

The Client Success Manager will oversee end-to-end campaign execution, manage client communications, and foster cross-functional collaboration in a fast-paced environment.

The Customer Success Manager is responsible for onboarding customers, managing relationships, gathering feedback, and driving upsells in the mid-market construction industry.

As a Customer Success Manager at Influ2, you will enhance customer satisfaction, develop relationships, analyze data, and collaborate with cross-functional teams to drive success, while managing multiple accounts and ensuring project delivery.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

Own post-sale customer success to drive adoption, value realization, retention and satisfaction. Develop success plans, track adoption and health metrics, coordinate cross-functional teams, resolve escalations, and identify upsell opportunities.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

As a Customer Success Manager, you will oversee customer onboarding, issue resolution, and product adoption, ensuring a seamless user experience and effective support.

The Customer Success Manager at Vendelux will build relationships with clients, ensure satisfaction, manage onboarding, and develop strategic plans for client success in a fast-paced environment.

The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.

Guide customers through security and compliance journeys using Vanta's platform, managing a book of business, driving retention and outcomes, monitoring customer health via Catalyst, providing technical recommendations for compliance (SOC 2, ISO 27001, GDPR, HIPAA, USDP), partnering cross-functionally, liaising with Support and Finance, and engaging customers in both Spanish and English to ensure adoption and value realization.

Lead implementation and adoption of Harvey's AI/LLM platform for 40+ mid-market clients. Provide training, drive engagement and advocacy, monitor health and success metrics, create scalable playbooks and documentation, surface customer feedback to product teams, and ensure renewal and expansion readiness.

Lead adoption and value realization of Harvey's AI platform for mid-market legal and in-house teams. Manage 40+ accounts, implement integrations, deliver training, design scalable playbooks and self-help materials, track success metrics, drive renewals and expansions, and relay customer feedback to product teams.

As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.

Manage client onboarding, training, and ongoing support for ProScore's AI-powered compliance platform. Build relationships across client organizations, run virtual and in-person trainings, manage custom projects, handle billing and reporting, and liaise with Product, Sales, and Support to drive product adoption and compliance success.