Top Remote Jobs in Tallahassee, FL

Manage enterprise client relationships to ensure delivery and support of Fiserv products and services. Develop account plans, perform in-person and phone outreach, report on activities, drive incident response and process improvements, maintain SOPs and compliance with audits and contractual obligations.

Manage enterprise client relationships for Fiserv, ensuring delivery and support of products and services, driving adoption, reporting progress, coordinating incident response and process improvements, maintaining compliance and client documentation, and conducting in-person and phone account activities to maximize client value.

Lead account management for enterprise merchant clients, ensuring delivery and support of Fiserv solutions. Build operational/technical relationships, drive utilization, report on activities, lead incident response and process improvements, maintain compliance, and manage a team of Account Managers to protect and grow client relationships.

Serve as primary client contact to support implementations, nurture relationships, present program value, ensure contractual delivery, coordinate internal teams, identify upsell opportunities, engage community members, and travel to client sites up to 25%.

Own and resolve the most complex client issues for a clinical AI SaaS platform. Lead technical investigations, triage tickets end-to-end, coordinate cross-functional teams, improve support processes, mentor analysts, and communicate findings clearly to clinical and operational audiences.

Own and evolve the AWS and Kubernetes platform, build Terraform modules, Helm charts, and GitHub Actions workflows, enhance platform capabilities with Go/Python, implement monitoring and runbooks, ensure secure CI/CD and data segregation, and support Node.js/React/Next.js engineering teams.

Process and apply customer payments (ACH, wires, lockbox), reconcile discrepancies, handle adjustments/write-offs/refunds, prepare Operating Cash journal entries, analyze monthly financial data, maintain process documentation and compliance (including HIPAA), train AR staff, and support process improvements and AI/automation initiatives.

Lead strategy and execution for corporate payments products, owning roadmap, P&L, and go-to-market. Partner with engineering, operations, compliance, sales, and partners to deliver scalable payment solutions, drive adoption and revenue growth, and mentor cross-functional teams.

Lead design, implementation, testing, and troubleshooting of complex network and security projects (data center fabrics, routing/switching, SD-WAN, cloud networking). Perform assessments, create detailed low-level designs, present deliverables, mentor junior engineers, execute maintenance, and collaborate with sales, pre-sales, and project teams to ensure successful customer deployments.

The Migration Architect will lead cloud migration initiatives, design strategies, ensure secure transitions, and optimize cloud resources across enterprise environments.

Lead cloud migration engagements: assess IT environments, design migration strategies (lift-and-shift, replatform, rearchitect), oversee data/application/infrastructure moves to cloud or hybrid targets, coordinate with DevOps/security/network teams, minimize downtime, document and train stakeholders, and provide post-migration optimization and support.

Manage full lifecycle relationships with large customers to drive retention and expansion. Develop success plans, lead cross-functional projects, act as primary customer contact, surface opportunities with Sales and Implementation, and help create client success stories and references.

Lead GTM revenue operations: design and administer compensation plans, build revenue dashboards, own HubSpot architecture and integrations, administer GTM systems, drive AI-powered automation, and optimize sales processes across Sales, Marketing, Partnerships, and Customer Success.

Serve as a senior pre-sales Solutions Architect for Databricks, driving technical engagements, proofs-of-concept, and customer adoption across Communications, Media, Entertainment & Gaming. Partner with Account Executives, influence stakeholders including C-level, coach junior architects, develop customer collateral, and lead workshops. Provide architecture, design, and technical strategy for cloud-based data analytics solutions and the Databricks platform.

Design and deploy production ML/AI architectures on the Databricks platform, lead Generative AI (LLM, RAG, agent) implementations, optimize and scale MLOps pipelines, provide technical pre-sales support, and translate customer feedback into product improvements while mentoring peers and meeting delivery milestones.

Build, deploy, and maintain production-grade ML systems across the full model lifecycle. Translate business goals into ML solutions, monitor model performance and drift, perform analyses and experiments, and collaborate with data engineers, product, and domain experts to improve risk assessment and underwriting outcomes.

Provide technical design, configuration, administration, integration, and support for the company Zendesk CRM (Support, Guide, Chat/Messaging, Talk, Explore). Build workflows, triggers, automations, apps, reports/dashboards, and REST API/webhook integrations. Collaborate with business partners, PMO, and senior team members, follow SDLC and change-control processes, and create documentation and user training as needed.

Lead delivery for state and enterprise software engagements: own project plans, client cadence, acceptance criteria, change control, dependency management, risk reporting, and playbook development while coordinating product and engineering for timely integrations and contract compliance.