Top Remote Operations Jobs in Spokane, WA

Review and process premium audit worksheets for regulatory and business-rule compliance, make routine adjustments and endorsements within authority, classify exposures using PAAS/NCCI/state tools, communicate audit results to insureds and agents, coordinate billing handoffs and payment plans, document agreements and state regulations, and contribute to process improvements and training documentation.

Lead Zendesk configuration and optimization for Support Operations: design workflows, triggers, automations, SLAs, and reporting. Serve as primary Zendesk SME and business analyst, gather requirements, document system designs, support governance/change management, ensure security and role-based access, and collaborate cross-functionally to deploy integrations, testing, and adopt Zendesk AI capabilities.

Lead and transform the Fraud Intelligence Team into a scalable, high-impact function by improving operating models, QA and labeling processes, talent development, cross-functional partnerships, and measurable fraud prevention outcomes using automation and analytics.

Lead and transform the Fraud Intelligence Team by designing scalable operating models, QA and measurement frameworks, and talent programs. Drive labeling quality, operational metrics, and fraud prevention impact; convert frontline fraud observations into insights for Product, R&D, Analytics, and GTM; leverage AI, automation, and tooling; and serve as a cross-functional fraud subject-matter expert while developing early-career talent and measurable business outcomes.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

Lead and scale HiBob's payroll services across the US and UK, owning strategy, execution, customer satisfaction, revenue/P&L, and operational excellence. Build repeatable services motions, improve implementation quality and speed, partner cross-functionally, leverage AI/automation, and develop a high-performing payroll services organization to drive retention and growth.

Lead and coach a team of premium audit auditors and outreach specialists, manage daily workloads and scorecards, handle escalations, coordinate cross-functional handoffs, review audit documentation for quality and SOP adherence, train staff on systems, and drive process improvements and operational initiatives.

Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.

Lead technical onboarding and integrations for media and client partners: configure APIs and postbacks, validate XML/JSON payloads, diagnose and resolve integration issues, conduct QA and launch readiness, maintain technical documentation, and standardize onboarding workflows while coordinating with Product, Engineering, Analytics, and Operations.

Lead cross-functional, high-impact initiatives across Product, Data, and Operations. Design and scale 0-1 initiatives, build repeatable processes, analyze complex data to set strategy, drive OKRs, and hire and manage a growing operations team to improve provider and patient outcomes.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

The Operations Lead manages procurement and materials planning, including forecasting, inventory management, supplier relations, and coaching the procurement team. They ensure reliable materials supply and support growth strategies.

Senior RevOps leader partnering with the CRO to own GTM operations: manage revenue tech stack, ensure data integrity and forecasting accuracy, optimize lead-to-renewal lifecycle, build revenue analytics and dashboards, and lead cross-functional initiatives to drive ARR growth and operational scale.

Support cross-functional projects to improve operational workflows, perform market and ad-hoc analyses, maintain SOPs and reporting, deep-dive into data to surface trends and recommendations, and clean up CRM and reporting infrastructure. Prepare biweekly operational performance reports and lead initiatives across Sales, Marketing, Product, Operations, Policy, and Finance.

Lead and improve FCM operating model for listed derivatives by designing scalable processes, controls, and tooling. Drive launch readiness, automation, vendor management, and cross-functional initiatives while monitoring operational stability, reporting, and regulatory requirements in a high-stakes regulated environment.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

This training program offers hands-on experience in warehouse operations, sales, finance, and HR for service members transitioning to civilian careers.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Owns top-of-funnel strategy and revenue operations for Vanta’s Upmarket Sales organization. Responsibilities include lead routing, account assignment, territory management, AE and SDR coverage, account pairing, process optimization, data analysis, and cross-functional GTM initiatives. The role partners with Sales, Marketing Operations, GTM Systems, and Analytics to improve pipeline generation, seller productivity, territory quality, and overall go-to-market efficiency.

Analyze retailer sales, SKU, inventory, forecasting, product assortment, market trends, and product-level profitability. Prepare forecasts, P&L statements, POS reports, and ad hoc analyses, presenting insights to internal teams and retail customers. Collaborate with Sales, Marketing, Commercial, Buyers, and Inventory Planning teams. Identify process inefficiencies, document best practices, and implement scalable improvements.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Manages departmental operations, staffing, training, performance, workload distribution, and service standards. Builds partnerships with business counterparts and executives, provides customer perspective, and addresses complex challenges. Recommends process and systems improvements, leads divisional projects, facilitates organizational change, and develops communication strategies aligned with enterprise goals.

Own partner revenue operations through data transformation, billing, revenue recognition, forecasting, and reporting. Maintain and QA Python and SQL billing logic, troubleshoot production discrepancies, and develop invoicing flows for new contract structures and partner types. Collaborate with stakeholders to translate business requirements into technical solutions, support integrations, and ensure accurate partner billing and GAAP-compliant financial reporting.