Top Remote Jobs in San Diego, CA

Manages national employee benefits client accounts from implementation through renewal, serving as the primary customer and broker relationship leader. Responsibilities include issue resolution, service delivery, enrollment and implementation support, renewal coordination, finalist presentations, account growth, plan administration, underwriting communication, eligibility-feed coordination, and process improvement. Requires approximately 20% travel and collaboration with account executives, underwriters, brokers, and internal teams.

Manage strategic telecommunications enterprise accounts as the primary post-sale contact. Drive onboarding, adoption, value realization, retention, renewals, and expansion of Redis solutions. Build relationships with DevOps, engineering, and executive stakeholders, deliver business reviews, develop success plans, mitigate churn risks, and advocate for customer needs internally. Collaborate with Sales, Product, Support, Engineering, and Solutions Architecture while providing technically fluent guidance on cloud, data platforms, and telecom use cases.

Generates qualified meetings and sales opportunities through high-volume cold calling, LinkedIn outreach, email and SMS campaigns, account research, lead qualification, and CRM management. Supports conferences and trade shows by engaging attendees and converting booth traffic into prospects. The role requires persistence, creativity, strong communication, and a hunter mindset.

Communications Intern supporting communication strategies, social media content, marketing material design, business intelligence research, reports, presentations, and collaborative initiatives in a consulting environment.

Design high-fidelity, data-rich inventory and scan-detail experiences for an AI supply chain security platform. Create verdict headers, findings views, evidence panels, and key interface states in Figma; document components for engineering handoff; and collaborate directly with engineers on interaction, information architecture, and implementation trade-offs. The engagement is a remote, part-time contract lasting approximately 6–8 weeks.

Lead a four-week project to launch a production inventory table and artifact-detail experience for an AI security platform. Build frontend-heavy, data-dense workflows with large tables, filtering, paging, and resilient state management. Contribute across TypeScript, React, Next.js, Node.js, Postgres, REST APIs, and background jobs. Partner with technical and design leadership, review code, and potentially develop deduplication, reporting, and knowledge-graph features.

Lead development of security enforcement integrations that warn or block unsafe AI artifact installations, serve sanitized alternatives, and record audit events. Build reliable event-driven backend systems with queues, webhooks, idempotency, retries, back-pressure, approval flows, dry runs, audit logs, and rollback mechanisms. Integrate third-party security, infrastructure, and identity APIs, with potential future work on fleet-wide revocation controls and security platform integrations.

Leads business development, enterprise sales, revenue growth, strategic partnerships, channel expansion, RFPs, contract negotiations, and market engagement for virtual healthcare CareStation deployments. Builds relationships with employers, payors, unions, consultants, and C-suite stakeholders while managing pipelines, sales KPIs, and cross-functional execution. Requires extensive enterprise selling experience, including employer or union sales, strong negotiation skills, and willingness to travel.

Lead architecture and implementation of autonomous inbound/outbound AI agents, build scalable LLM ops and signal-intelligence data pipelines, integrate identity resolution and third-party CRM systems, and maintain production-ready, well-documented systems for Series B diligence.

Own end-to-end customer success for enterprise accounts: onboarding, implementation, adoption, expansion, and renewals. Ensure customers realize value quickly, configure product and workflows, monitor usage, mitigate churn, drive expansion, advise on HubSpot/Salesforce and GTM stacks, and surface voice-of-customer to Product and Support.

Lead and implement full-stack architectural foundations across frontend, backend, and AI interfaces. Define API-first patterns, select standardized libraries and monorepo practices, produce system diagrams and documentation, enforce code quality and testing, and mentor developers to improve performance, security, and maintainability.

Design end-to-end technical architecture for an integrated supply-chain e-commerce platform (MES→WMS→OMS→Payments→Invoices). Define modular service architecture, API contracts, tenant isolation (Postgres RLS), deployment IaC (Terraform, Docker, Traefik), observability (Prometheus/Grafana/OpenTelemetry), security (JWT, Vault), and integration of production AI agent frameworks (LangChain/LlamaIndex/AutoGen). Mentor teams and deliver compliant, scalable technical blueprints with target SLOs.

Internship SRE role responsible for availability, performance, and scalability of an e-commerce supply-chain platform. Tasks include SLO/SLA definition, observability (Prometheus/Grafana/Loki/Tempo/OpenTelemetry), incident response, capacity planning, disaster recovery for PostgreSQL, infrastructure-as-code (Terraform), CI/CD automation, and operational reliability for AI agent services. Mentored by Head of Technology/CTO with potential conversion to full-time based on performance.

Own day-to-day operational quality and performance across vendors and workflows. Track SLAs, analyze operational data, identify risks, recommend improvements, and drive corrective actions. Manage escalations, root-cause analysis, vendor enablement, SOPs, training materials, continuous improvement initiatives, and reporting dashboards. Partner with Product, Engineering, and Customer Success to resolve recurring issues and align operational performance with customer expectations. This is a hands-on individual contributor role in a distributed environment.

Own vendor and operational SLA performance, analyze quality and workflow data, identify risks and improvement opportunities, and implement data-driven changes. Serve as an escalation point for performance issues, conduct root-cause analysis, and collaborate with vendors and internal teams on resolution. Develop SOPs, training materials, best practices, and reporting dashboards while partnering with Product, Engineering, and Customer Success to improve reliability, quality, and customer outcomes.

Provide remote administrative support including calendar and email management, preparing reports and presentations, conducting research, compiling data, and performing general administrative tasks to ensure efficient office operations.