Top Remote Jobs in Richmond, VA

Own the roadmap and end-to-end development of a direct-to-consumer financial product. Lead customer research, experimentation, requirements, prioritization, delivery, launch, and iteration while partnering with Engineering, Design, Data, Marketing, Risk, Compliance, Finance, and Operations. Define product and business metrics, evaluate economics and performance, ensure trustworthy customer experiences, and drive measurable outcomes across acquisition, activation, engagement, retention, repayment, and revenue.

Manage full-cycle recruiting, candidate pipelines, interview coordination, onboarding, employee lifecycle administration, HR recordkeeping, policy maintenance, and employee communications. Serve as first point of contact for HR questions, improve HR processes, and support a distributed workforce.

Supports ETL pipeline implementation, data ingestion, data quality validation, schema and RBAC configuration, database performance testing, interoperability testing, and production migration activities. Maintains metadata registries, documents ingestion defects and remediation recommendations, validates post-migration data, and maintains database scripts and pipeline code in version control. The position is fully remote and supports a federal data migration program.

Develop and deploy Databricks Delta Live Tables ETL pipelines in a cloud lakehouse environment. Aggregate, normalize, transform, and validate geospatial data from authoritative sources. Document ingestion results, data quality defects, remediation actions, and test outcomes. Maintain version-controlled code with peer reviews, support GIS-based spatial validation, and assist with interoperability testing. The role supports federal endangered-species data integration and requires proficiency in Python or Scala, SQL, data quality validation, schema documentation, and geospatial data concepts.

Owns compliance documentation and security control narratives for an Agentic AI platform. Responsibilities include authoring System Security Plans, managing POA&Ms, coordinating audit evidence, supporting RMF and ATO activities, maintaining policies and SOPs, and partnering with cloud, platform, and security engineers. The role validates that documentation reflects implemented infrastructure and supports CMMC, FedRAMP, DoD, and NIST-aligned compliance efforts.

Leads architecture and technical direction for complex Adobe Experience Manager solutions and digital experience engagements. Translates business and technical requirements into scalable designs, guides engineering delivery, governs architecture quality, manages technical risks, supports presales and client consulting, and mentors engineers. The role covers discovery through deployment, including integrations, performance, security, maintainability, estimates, design reviews, and implementation governance. Travel of up to 40% may be required.

Leads architecture and technical direction for complex Adobe Experience Manager solutions and digital experience platforms. Translates business and technical requirements into scalable designs, oversees integrations, performance, security, delivery governance, and technical quality. Provides client consulting, presales scoping, risk management, stakeholder communication, and engineering mentorship. The role also develops reusable architecture patterns and guides teams through discovery, implementation, testing, deployment, and production readiness.

Leads enterprise Adobe Workfront and Workfront Fusion implementations, designing scalable workflows, automations, and integrations with Adobe and third-party platforms. Conducts discovery, solution design, testing, deployment, troubleshooting, and post-launch support for enterprise clients. Develops technical documentation and implementation assets, leads client discussions, supports adoption, resolves complex integration issues, and mentors colleagues and clients. The role requires strong API integration expertise, consulting experience, and travel of up to 20%, with some engagements requiring up to 50%.

Own strategic, channel, and reseller partner relationships; source and sign new partners; build enablement programs; coordinate cross-functional partner projects; monitor risks, performance, and pipeline contribution; activate partners with Marketing; and develop repeatable partnership processes and playbooks.

Provides first-line customer support through approximately 80 daily calls, chats, and emails; accurately processes orders in SAP; resolves billing, payment, returns, and account issues; supports online platforms and marketing programs; educates customers on products and services; uses upselling techniques; documents interactions; and collaborates with internal teams while meeting service and compliance standards.

Provides technical support for veterinary diagnostic connectivity, point-of-care blood analyzers, information systems, and integration issues. Troubleshoots customer problems, documents calls, manages product returns and replacement orders, develops fault-isolation procedures, and trains customers and internal teams. Supports veterinary practices, laboratories, and academic settings while coordinating with engineering, quality, repair, product management, sales, and customer service teams. Some travel and occasional physical activity are required.

Provides technical support for veterinary diagnostic connectivity, point-of-care blood analyzers, and veterinary information systems. Troubleshoots configuration, integration, product performance, applications, hardware, software, and network issues for customers, field representatives, distributors, and veterinary practices. Documents support cases, manages returns and replacement orders, develops fault-isolation processes, delivers training, handles escalations, and collaborates with product, engineering, quality, repair, sales, and customer service teams.

Provides proactive and reactive customer support throughout corporate relocation journeys. Advises customers on authorized services and policies, coordinates internal teams and supplier partners, manages complex relocation issues, maintains accurate records, and meets customer experience and service-level metrics. Communicates with client HR contacts, supports exception management, provides status updates, and uses multiple digital platforms across phone, email, and chat channels.

Lead and coach a team of enterprise Customer Success Managers serving complex B2B SaaS customers. Improve customer journey processes, adoption, optimization, retention, and team performance while balancing scalable systems with bespoke enterprise experiences. Partner cross-functionally with Product, Support, Sales, RevOps, Implementation, and Contract Management. Act as a technical resource, advocate for the team, and voice of the customer while driving data-informed operational improvements.

Own and scale Ashby’s demo environment system by customizing templates, generating realistic data, creating vertical-specific demos, and standing up trial and sandbox environments. Ensure new releases are demo-ready, document system usage, and enable go-to-market teams. The role requires hands-on work with JSON, APIs, data preparation, automation, internal tooling, and close collaboration with Engineering, Product, and Solutions Engineering.

Owns technical strategy and customer alignment across aerospace and defense product segments. Responsibilities include maintaining Segment Requirements Documents, leading customer engagements, demonstrations, proof-of-concept designs and testing, identifying engineering capability gaps, developing technical presentations, and supporting high-value proposals. The role translates market needs into technical requirements and shapes segment positioning for composite 3D-printed aerospace applications.

Lead full-cycle recruiting across multiple companies and functions, partnering with hiring managers to define roles, source and assess candidates, build talent pipelines, prepare and negotiate offers, and promote internal mobility. Own employer branding, recruitment events, interview standards, hiring-manager training, recruiting metrics, compliance, and ATS data quality.