Top Remote Jobs in Richmond, VA

As a Director, Client Partner, you'll manage client relationships, develop multi-channel strategies, drive client touchpoints, and enhance team performance through a data-driven, product-led approach.

Manage and grow a strategic partner ecosystem across the U.S. by recruiting, enabling, and co-selling with VARs, MSPs, distributors, SIs, and resellers. Responsibilities include partner business planning, pipeline development, QBRs, product demos, competitive positioning, co-marketing, offer development, forecasting, and quota attainment. The role targets mid-market and commercial enterprise buyers in IT, security, and endpoint management.

Leads and develops a team of Customer Success Managers supporting enterprise healthcare SaaS accounts. Drives retention, renewals, expansions, customer satisfaction, and advocacy through data-driven strategies. Analyzes customer health and churn trends, improves workflows and playbooks, manages team capacity, and presents performance insights to senior leadership while collaborating with Sales, Operations, and other cross-functional teams.

Leads global demand generation strategy, team, budget, campaigns, events, lifecycle marketing, marketing operations, and pipeline results. Builds a predictable, data-driven pipeline engine across North America, EMEA, and APJ; partners with Sales, Product Marketing, Customer Success, Revenue Operations, CRO, and Finance. Owns funnel measurement, lead scoring, attribution, martech vendors, program ROI, and executive reporting while hiring and developing a multi-level team.

Lead enterprise data-platform and analytics initiatives from discovery through deployment and support transition. Serve as Scrum Master, facilitate Agile ceremonies, manage backlogs, dependencies, risks, QA/UAT, releases, vendors, and stakeholder communications. Coordinate data engineering, architecture, BI, governance, security, infrastructure, and business teams while maintaining project plans, delivery artifacts, governance controls, and executive reporting.

Lead Tines’ North Central sales organization, owning new-customer acquisition, account expansion, regional strategy, revenue forecasting, and enterprise deal execution. Hire and coach sellers, develop pipeline with Marketing and partners, build relationships with technical and executive stakeholders, guide platform adoption, and partner with Solutions Engineering and Customer Success. The role requires exceeding enterprise sales targets, disciplined forecasting, and up to 30% travel.

Build reliability and quality models for consumer hardware, analyze manufacturing and telemetry data, develop predictive and decision-support systems, and translate findings into product, quality, firmware, warranty, and supply-chain decisions. The role combines statistical modeling, machine learning, experimentation, data engineering, and cross-functional technical leadership.

Own and improve BILL’s accounts-payable onboarding features, from discovery through launch and maintenance. Partner with engineering, design, analytics, marketing, sales, and customer success to improve activation, conversion, and early retention. Define product requirements, success metrics, hypotheses, roadmaps, and delivery plans while advocating for customer needs and supporting go-to-market readiness.

Partners with Marketing, G&A, and Product leaders on organizational design, workforce planning, talent management, performance, compensation, engagement, employee relations, and leadership effectiveness. Coaches managers, advises on complex employee matters, supports global teams, uses people data to identify trends, and coordinates with internal People, Legal, Finance, and Talent Acquisition teams.

Own the implementation, administration, and continuous improvement of Ashby’s Support systems. Responsibilities include configuring ticketing workflows, automations, routing, SLAs, escalations, reporting, integrations, and data migrations; evaluating vendors; documenting system architecture; and leading change management, training, and adoption. The role partners with IT, RevOps, Engineering, Workforce Management, QA, Training, and Support Leadership to ensure scalable support operations.