Top Remote Jobs in Reno, NV

Lead and scale the engineering organization for a regulated digital-asset custody platform. Own hiring, org design, engineering operations (on-call, incidents, release hygiene), delivery against roadmaps, audit and regulator readiness (SOC 2, SAMA, ISO 27001), and cross-functional alignment. Amplify an existing small, specialized team to meet regulatory and institutional requirements while preserving culture and retention.

Own the cryptographic core: select and evolve MPC/TSS schemes, author protocol reviews, implement and review Rust/Go production crypto, lead audit responses, prepare incident fixes, publish and represent externally, and teach/mentor engineers while scaling the crypto function.

Design, build, and maintain backend services and APIs using Ruby on Rails. Improve performance, scalability, reliability, and write well-tested production code. Collaborate with Product, Frontend, Data Engineering, and QA teams.

Own product strategy, roadmaps, requirements, prioritization, releases, and performance metrics for SaaS software products. Collaborate with stakeholders, clients, UX/UI designers, engineering, sales, marketing, and finance to develop, launch, and improve digital products. Conduct market and competitor research, balance business and technical priorities, support go-to-market activities, demonstrate product capabilities, and identify opportunities to increase revenue, improve customer experience, or reduce costs.

Administer and improve financial systems including NetSuite, Ramp, and Pigment; manage configurations, users, workflows, reports, dashboards, and integrations using Workato. Support Accounting, Finance, and Legal teams across close, procure-to-pay, order-to-cash, and reporting processes. Troubleshoot data and synchronization issues, maintain data integrity and governance, support testing and releases, document solutions, train users, and identify automation and process improvements.

Own Chainguard’s technology integrations program from partner intake through launch and ongoing lifecycle. Define integration standards, manage the roadmap, prioritize work, coordinate partner engineering, Product, Solutions Engineering, Legal, Marketing, and field teams, and track portfolio health. Serve as the primary integration-side partner contact, drive timelines and accountability, and translate partner requirements into product priorities.

Leads the design, implementation, and evaluation of talent programs, including engagement surveys, performance reviews, check-ins, manager development, and employee communications. Owns the People Strategy Roadmap, establishes KPIs, tracks milestones, facilitates strategy reviews, and provides reporting to People leadership. Partners across HR, Operations, Analytics, Communications, and Learning & Development to improve program effectiveness and support a high-performing culture.

The Employee Relations Partner advises leaders on performance management, workplace conflicts, conduct issues, policy violations, and complex investigations. The role partners with People and Legal teams, manages case documentation and metrics, recommends corrective actions, supports employee relations training, identifies process improvements, and stays current on employment law. Strong judgment, confidentiality, communication, conflict management, and knowledge of U.S. employment regulations are required.

Build and ship scalable FormAssembly product features using Node.js, TypeScript, and PostgreSQL. Author technical specifications and use AI-assisted tools such as Claude Code for implementation, testing, and review. Design data schemas and pipelines, support secure and compliant data handling, and collaborate with DevOps on AWS deployments using ECS or Kubernetes. Partner with Product, UX, and stakeholders, document solutions, mentor teammates, and contribute within Agile development processes.

Own an enterprise customer portfolio, supporting onboarding, product integrations, troubleshooting, account health monitoring, retention, and expansion. Coordinate with Product, Engineering, Support, Onboarding, and Media Strategy teams to resolve issues, deliver recurring insights, manage feedback, and improve customer engagement. Use analytics and CRM tools to identify risks, automate health tracking, and help customers maximize Northbeam’s marketing intelligence platform.

Build and operate highly available, multi-region AWS infrastructure for mission-critical payment systems. Develop infrastructure automation through Terraform, GitOps, CI/CD, and infrastructure-as-code. Improve observability, resiliency, and operational efficiency using Prometheus, Grafana, and OpenTelemetry. Participate in on-call incident response and blameless post-mortems, maintain private customer connectivity, support platform adoption, and mentor engineers.

Lead the architecture, scaling, reliability, and security of multi-region AWS infrastructure supporting high-throughput payment systems. Build immutable, self-healing environments with Terraform, Kubernetes, GitOps, CI/CD, and automated resiliency. Develop observability using Prometheus, Grafana, and OpenTelemetry; manage incidents and post-mortems; improve engineering velocity through Golden Paths and platform enablement; and mentor engineering teams on reliable infrastructure practices.

Manage high-priority sales and client escalations involving prescription access and pharmacy processing. Coordinate resolutions across Client Success, Operations, Pharmacy Support, prescribers, payers, and pharmacies while meeting SLAs. Diagnose claim rejections, identify root causes, improve escalation workflows and documentation, communicate proactively with stakeholders, and analyze escalation trends to support staffing, operational planning, and scalable growth.

Onboard and engage suppliers in public procurement programs, guide them through participation, and help promote awarded contracts to government agencies. Lead supplier meetings, webinars, outreach, and virtual events; develop market, account, and marketing plans; maintain CRM follow-through; and coordinate with account management, compliance, enablement, and program success teams. Represent SOVRA at conferences and trade shows with travel of up to 25%.

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.