Top Remote IT Jobs in Raleigh, NC

Lead design and operationalization of an enterprise data governance framework for the CMM program. Develop policies, standards, metadata management, data quality monitoring, access controls, and change management to drive adoption across AO and local courts. Oversee governance tooling, data lineage, catalogs, training, and cross-team coordination to ensure compliant, data-driven operations.

Lead the Case Management Modernization data governance and modernization team to deliver integrated data governance, cloud-based data platform, reporting, analytics, and AI/ML capabilities. Oversee contract execution, define technical strategy and architecture, ensure security and compliance, manage Agile delivery (IMS, RAID, sprints), supervise personnel, engage stakeholders, report performance, and drive risk identification and mitigation to meet program objectives.

Lead end-to-end IT sourcing for hardware, software, SaaS, and security services. Develop sourcing strategies, run RFx and negotiations, draft and manage contracts, perform market and TCO analysis, mitigate risks, manage supplier performance, and align cross-functional stakeholders to optimize cost, performance, and vendor portfolios.

Provide frontline and advanced application support for radiology imaging workflows: incident triage, user provisioning, configuration changes, DICOM troubleshooting, monitoring interfaces, coordinating with networks/storage/vendors, maintaining SOPs and knowledge base, delivering end‑user training and on‑call doctor support to meet SLAs.

Design and implement accessible, user-centered front-end experiences for federal case management on AWS. Translate UX research and high-fidelity prototypes into production-ready, responsive code, enforce design and front-end standards, validate Section 508/WCAG compliance, and contribute to shared design systems while working in Agile teams and supporting usability and accessibility testing.

Manage and grow a remote helpdesk team while providing hands-on tier 2/3 support. Own ticket triage, SLAs/KPIs, onboarding/offboarding, M365/Google Workspace and Azure AD administration, endpoint management via Intune/MDM, vendor and asset lifecycle, security policy enforcement, documentation, and process improvement.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Lead enterprise member retention and customer experience strategy for Medicaid (and related lines), partner with growth and operations leaders, identify technology needs (QNXT/Salesforce), drive process improvements, analyze disenrollment data, establish performance metrics, and influence cross-functional teams to achieve membership growth and retention goals.

Deploy and maintain AI enablement infrastructure (MCP servers, AI agents, AI features in SaaS), manage service accounts and API keys, automate and containerize services, support enterprise IT systems, document integrations and runbooks, and mentor IT support staff.

Serve as IT Infrastructure Project Manager for public sector clients, delivering networking, wireless, UC, and data center/security projects on time and within budget. Manage schedules, budgets, vendors, stakeholders, risks, QA, and multiple concurrent projects. Provide client-facing communication, financial reporting, and leadership of internal and external teams while ensuring project profitability and adherence to methodology.

Design, develop, deploy, and maintain integrations using Oracle SOA Suite and integration tools. Build and consume SOAP/REST services, implement EDI and file-based integrations, write SQL/PLSQL for data support, troubleshoot production issues, produce technical documentation, and collaborate in an Agile team to deliver reliable integration solutions meeting SLAs.

Provide functional support and configuration for Oracle Cloud ERP and Oracle EBS R12 across AR, AP, GL, Projects, Costing, Fusion Tax, and O2C/P2P. Translate business requirements into functional specs, troubleshoot incidents within SLAs, write and tune SQL, manage integrations (OIC, REST/SOAP, EDI), maintain reports (OTBI/BI Publisher), support updates/patching, and produce documentation and training materials.

The Communications and IT Specialist will maintain and troubleshoot IT systems, provide technical assistance, and perform preventive maintenance checks on equipment.