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Top Remote Customer Success Jobs in Portland, OR
Software • Cybersecurity
The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.
Top Skills:
Application SecurityCloudDevsecopsGainsightSalesforceSoftware Development
Software • Automation
The Sr. Customer Success Manager advocates for customers, drives product adoption, assesses customer health, identifies growth opportunities, and manages renewals while optimizing customer satisfaction.
Top Skills:
TotangoVerint Product Solutions
Healthtech
The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.
Artificial Intelligence • Healthtech • Software
The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.
Top Skills:
EdiErp SystemsHl7Infor LawsonOracle PeoplesoftSaaSSmart On FhirWorkday
Fintech • Financial Services
The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.
Top Skills:
CatalystChurnzeroGainsightSalesforce
Software • Business Intelligence
The Mid-Market Customer Success Manager at Onit manages a portfolio of 60 accounts, guiding legal departments to maximize value from the software while minimizing churn and supporting renewals through collaboration and customer advocacy.
Top Skills:
ChurnzeroGainsightSalesforce
Hardware
The Technical Customer Success Associate/Manager will implement and support SwiftMR software in healthcare settings, diagnose technical issues, and ensure client satisfaction. Responsibilities include integrating software with MRI systems and providing application support to clients. Regular check-ins and documentation are also part of the role.
Top Skills:
Cloud-Based SoftwareDicomMri SystemsPacsTcp/Ip Networking
Artificial Intelligence • Healthtech • Other • Productivity • Telehealth • Conversational AI • Generative AI
The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.
Top Skills:
AICustomer Success PlatformsEhrPmsSaaS
Healthtech
This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.
Top Skills:
Ai ToolsChurnzeroGongLookerPendoSalesforce
Analytics • Financial Services
Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.
Top Skills:
APIsIntercom
AdTech • Digital Media • Analytics
The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.
Top Skills:
Presentation ToolsProject Management SystemsSpreadsheets
AdTech • Marketing Tech • Social Media • Design
The Client Success Strategist manages client relationships, ensuring clear communication and project coordination across marketing teams to foster client success.
Top Skills:
AnalyticsDigital MarketingPaid MediaSeo
New
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Software
Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.
Top Skills:
CybersecuritySaaS
Information Technology • Software
The Customer Success Manager at Antenna will manage critical customer relationships, ensuring engagement and growth through tailored applications of Antenna's data and products.
Top Skills:
AIData Analytics
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Financial Services
The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.
Top Skills:
AIAutomationPredictive AnalyticsSaaS
Cloud • Security • Software
The Customer Success Manager will manage customer relations, analyze data, advocate for customer needs, and provide technical guidance while occasionally traveling to client sites.
Top Skills:
Cloud ServiceCrm SystemsGainsightIdentity ManagementSFDC
Logistics • Software • Transportation • Analytics
Manage technical customer relationships, resolve complex issues, improve support workflows using AI, and build documentation to enable teams. Liaise between customers and Product/Engineering.
Top Skills:
Ai ToolsAPIsCsvJSONSQLWebhooks
Edtech • Software
As a Customer Success Manager, you will manage mid-market and Enterprise customer relationships, focusing on onboarding, retention, and product adoption while supporting sales through identifying growth opportunities.
Top Skills:
SaaS
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, analyze data for insights, and ensure customer satisfaction.
Healthtech
This role manages high-profile customer accounts, ensuring retention and engagement through relationship building, monitoring usage metrics, and advocating for customer needs internally.
Top Skills:
Data ManagementLlmsTechnology Solutions
Software
The Scaled Customer Success Manager will own and optimize the startup program, focusing on customer journey, activation, retention, and growth using automation and workflows.
Top Skills:
AmplitudeCensusClayCustomer.IoHightouchHubspotIntercomLinearMixpanelRetoolZapierZendesk
Big Data • Retail • Software • Analytics
As a Customer Success Manager, you will lead onboarding, guide technical implementation, maintain conversion rates, and enhance customer engagement and revenue growth.
Top Skills:
HubspotLinearNotionSlack
Information Technology • Marketing Tech • Mobile • Software
Manage and grow enterprise client relationships in A2P messaging, ensuring exceptional service, renewals, and identifying growth opportunities.
Top Skills:
A2P MessagingCRM
Information Technology • Software
Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.
Top Skills:
CanvaHubspotMailchimpSalesforceSubskribe
Software
The Associate Customer Success Manager will support tech-touch customers, ensuring adoption and driving retention through relationship building and product guidance.
Top Skills:
Cloud SoftwareCustomer Success ToolsGainsightSaaS
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