Top Remote Jobs in Pittsburgh, PA

Own large, complex health plan accounts and serve as the primary customer success contact. Build executive-level relationships, manage escalations, coordinate with Engineering, Product, and internal teams, and drive issue resolution. Improve customer satisfaction, retention, and account outcomes while identifying opportunities to expand value and protect recurring revenue.

Designs and automates performance testing for mobile applications using load-testing tools, cloud infrastructure, containers, and CI/CD pipelines. Develops ramped-load, capacity, and spike scenarios; schedules recurring tests; configures alerts and pass/fail thresholds; analyzes results through observability tools; and identifies performance bottlenecks. The role also manages authentication, documentation, client collaboration, environment readiness, project deliverables, and knowledge transfer while mentoring teammates and promoting AI adoption.

Lead product design vision and strategy while remaining hands-on across UX and UI work. Define information architecture, user journeys, wireframes, interactions, and scalable design systems for native apps, websites, and internal tools. Manage and mentor designers, collaborate with strategy, production, development, and senior clients, and guide projects from definition through launch. Use AI tools, rapid prototyping, and agile practices to create user-focused digital products.

Owns a major enterprise beauty client through its transition from a traditional in-house studio to AI-enabled agentic services. Leads client relationships, commercial negotiations, budgets, schedules, quality, team development, operational change, and account growth. Partners with product, engineering, and client teams to implement agent-first workflows, measure outcomes, maintain quality standards, and demonstrate the model for broader adoption.

Manages large-scale contact center operations, including Team Leaders and frontline teams. Oversees KPIs, service delivery, workforce planning, quality, training, performance, staffing, and process improvement. Leads employee development, engagement, retention, and succession planning while managing client relationships, stakeholder communications, business reviews, and contractual service requirements.

Leads end-to-end talent acquisition for RaaS and BFSI functions, develops workforce-aligned recruitment strategies, manages and coaches recruiting teams, builds specialized talent pipelines, monitors hiring metrics, improves recruitment processes, and partners with business leaders to forecast hiring needs and support compliant, high-quality hiring.

Manage BPO contact center operations, performance, staffing alignment, process excellence, and tactical initiatives. Coordinate with training, hiring, workforce management, analytics, and product teams; analyze customer feedback and business results; develop action plans and customer campaigns; maintain client engagement; and report performance across weekly, monthly, and quarterly business reviews.

Coordinates creative marketing projects from intake through delivery, managing proofing cycles, schedules, approvals, documentation, workflows, personnel assignments, resource allocation, dashboards, and stakeholder communication. The role monitors deadlines, resolves scope issues, escalates risks, and supports high-volume creative production in a regulated environment using Workfront.

Own US higher-education partner accounts from onboarding through renewal. Drive product adoption through training, data-informed action plans, relationship building, renewals, expansions, and risk management. Represent the company at campuses and conferences, provide product feedback, and maintain accurate HubSpot forecasts. The role is fully remote, based in the Eastern or Central US, with travel up to 20%.

Deliver Oracle EBS Financials solutions across the full project lifecycle, including workshops, solution definition, configuration, documentation, integrations, data migration, and reporting support. Lead financial workstreams and teams, manage stakeholders, support presales and change management, resolve Oracle Support issues, and collaborate with technical teams, architects, and project managers to deliver high-quality business outcomes.

Leads instrumentation and controls engineering for large, multidisciplinary energy projects, including design reviews, specifications, control logic, alarm management, DCS/SIS integration, and vendor coordination. Supports FAT, PSAT, PSSR, commissioning, startup, and technical documentation. Requires extensive experience in refining, petrochemical, and related energy facilities, strong knowledge of instrumentation measurements and process control systems, and the ability to lead projects exceeding $150 million in total installed cost.

Coordinates multidisciplinary engineering project execution, deliverables, schedules, interfaces, staffing, documentation, reporting, change management, and vendor activities. Ensures compliance with project procedures, client standards, quality processes, industry codes, and regulatory requirements. Communicates with clients and internal teams, resolves scope and interface issues, supports field activities, develops RFQ packages, and assists with project execution plans. The role requires refining or petrochemical experience, brownfield and FEED exposure, and support for Gulf Coast projects.

Performs piping flexibility and stress analysis, pipe support design, finite element analysis, and static equipment design for oil, gas, and LNG projects. Prepares calculations, drawings, specifications, bid evaluations, and technical documentation. Reviews supplier data, coordinates with multidisciplinary project teams, directs designers and drafters, and provides field verification and mechanical execution support.

Provides administrative support for HR staff services and employee lifecycle processes across four locations. Improves office procedures, contributes to organizational efficiency, publishes HR services information, and handles high-volume HR help desk requests. Requires strong Microsoft Office and SharePoint skills, experience with HR systems such as Oracle EBS and Taleo, excellent communication and organization, and a flexible, service-oriented approach.

Leads federal financial statement audits for USACE and other government clients, including internal control and substantive testing, GL reconciliation, trial balance mapping, workpaper reviews, NFR analysis, risk assessments, and remediation planning. Advises senior officials on compliance with federal audit standards and may supervise audit teams, manage workstreams, brief clients, and support business development.